Forget it if you want your Siemens appliance serviced.

I have a Siemens washing machine that needed a new door seal. After speaking to the Siemens service department 3 times and then 2 service agents I still do not have the washing machine fixed. I was initially told the part was in stock and then I was told it was not in stock and 3 weeks later I am still waiting and have nothing but a leaking washing machine. I would NEVER buy a Siemens appliance again. The service is so bad it is better to buy a cheap appliance and then throw it away ...

I bought a Siemens induction cooktop 18 months ago. It has now stopped working - I can't switch it on. I have been calling Siemens after sales service for four days now and have spent several hours each day on hold because "they re experiencing high call volume"! They also offer a call back service which they say retains your place in the queue. Four days later I am still waiting for a call back!!! I have also tried calling their head office who have told me it just pot-luck as to whether you can gt though to their customer service! The h...