An oven I have enjoyed cooking in
Cooks to perfection , times food correctly . By putting in whether it is a roast chicken , baking a fish to die for flourless orange cake :) lets just say my husband is extremely happy .
I am no longer scared to attempt to cook new recipes
The self cleaning option is amazing cleans perfectly
- iQ700 HB634GTS1A
- Verified purchase
EXPLODING GLASS DOORS
I brought two of these ovens side-by-side, they were installed 7 months ago in our new kitchen. They were working great perfect... UNTIL last Sunday morning when I had the grill on to toast my sourdough. I turned the grill on & cut by bread so about 5minutes it had warmed up for & before I was even ready to put my bread in the oven door exploded on the inside, lucky you have to grill with the door closed. Once we got over the shock of what happened & cleaned up the glass fragments that had come out of the bottom, my husband put on the other ov...en to grill for my bread then once warmed up about 5 minutes I opened the oven & that ovens glass EXPLODED EVERYWHERE (lucky I don't have any toddlers or they would have glass in their eyes). I still can not believe it has happened & even one of my son's said "if that happened when we were using them your wouldn't believe us" & he is right BUT IT HAPPENED TO ME we did nothing wrong except to buy this brand oven. I rang Siemens 1st thing Monday morning & the customer service guy Aaron lodged a service call. The service guy rang me & straight away said "is your oven out of warranty " which I replied no, he said "well they have put down that it is not covered by warranty.... THEY SAID THIS WITHOUT EVEN COMING TO CHECK THE OVEN. Today the repair guy came to fit new glass & couldn't get the door off ..... so now waiting to see what siemens are going to do & how long it will take for them to ring me as they may have a call centre open 24 hrs 5 day BUT NOT IN AUSTRALIA. BEWARE YOU HAVE BEEN WARNED!!!⚠ Well after 3 phone calls & 25 minutes on hold... the next available appointment is 2 weeks away, so by then it will be 3 weeks without Not 1 but 2 ovens...... they are "snowed under with service calls".
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