Our first mashing machine was continually leaking. After 4 technician visits and continued leaking, Siemens eventually agreed to replace the machine. We are now a year in with a second machine and it has again stopped working. This time an e 23 error and need to call a technician out. And yet again we are highly inconvenienced and now don’t have a working washing machine. For such an expensive product, I’ve been absolutely disgusted with the quality. One dodgy machine I was happy to forgive due to warranty, but a second is unforgivable.
Intermittent leaks over last 18 months
Very disappointed at the moment, have had Siemens washing machines for past 15 years, even brought the 1st one over from the UK - family of 4, 4/5 washes a week.
This one has been intermittently leaking for the past 18 months, this would be the 6 or 8 call out, finally spoke to someone with some sense and they said they would not book a service again and get management to speak to me about other options. Today, got call back to say that technician would need to come out again - expressed my concern that to date the problem hasn't been found and...
Purchased in December 2015 at Winning Appliances.
One major issue
My problem with this machine is the low water pressure warning. I have almost 600Kpa water pressure at the tap yet it still beeps incessantly. When the warning goes off it continues to fill with water resulting in the water reaching half way up the door window. How to disable this useless warning?
Purchased in March 2018 at Winning Appliances.
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Consistently breaks down
We bought this washing machine brand a few years ago. We are a family of 4 and have pretty standard needs for a washing machine. This machine has broken down about 15+ times costing us huge amounts in service calls. Very dissatisfied with what is meant to be a high quality reliable brand.
If you are thinking about buying a Siemens washing machine, definitely think very carefully about your decision.
Very gentle on Clothes
Cleans clothes very well with the auto detergent dispensing, it does not waste detergent,
Nor rough on clothes like previous other washers,
Love the programmed stop function, the machine will delay start and have your washing finished at a designated time, either when you wake up or when you get home from work, to avoid sitting in the machine wet for hours.
Looks great, handles large loads easily. Reliable and energy efficient. Very quiet even with heavy duty washing. Lots of wash option cycles which can be altered to suit, very gentle on clothes yet gets them super clean. Would not use any other Brand in the future .... happiness in the Laundry. Previously used Bosch machines which are made by same company I believe but they sounded like planes taking off and coming in to land.
Very reliable machine and gentle on clothes.
My machine gets a good workout and is strong and reliable. I have had many of the other brands and experienced problems with the electronics. It is a good solid washing machine and I can recommend it for families. It is easy to access for cleaning filters etc. also very quiet while in operation.
Brilliant washing machine
What's not to like about this washing machine. If you can't read the instructions it would be a bother but for literate persons its amazing.
Not more moldy washing because it has a clean cycle that fixes that, and it tells you when to run that cycle too.
The wash has no residual detergent so your cloths don't have that soapy feeling. The machine adds the detergent and softener so you just put the cloths in and start washing. It turns itself of when it's done!
No shaking the house down when it spins and it's so quiet, it's often difficult to know when its on. FANTASTIC!!
Questions & Answers
My machine is not spinning out and I have to keep emptying the water how do I just do a spin cycle.. very flipping annoyed considering what we spend on these machines
I had that problem, have you cleaned out the filter (bottom right lid), there may be something stuck and it can't pump out the water. Mine looked like it was about to spin, but it would start and stop, then left washing machine pooled with water - kids hair clips were caught in the filter. The wash would also take twice as long to finish.
To just spin, turn the dial to "others" and you can choose to spin, drain... there are quite a few other things you can do.
Also, make sure you have a thick towel under the washing machine front, as a bit of water will flow out when you open the filter. To drain out some of this water, unhook the little pipe and unplug it to let some water out into a little ice cream tub - BEFORE you open filter.
Have just received my new WM16Y892AU washing machine. Please explain how to just do a spin cycle.
Hi Siemens / all. I have a Siemens IQ 800 model WM16Y892AU. The clothes are not coming out nice and soft like they did with my old Siemens where I dosed the detergent and softener myself. Any ideas please? Thank you. Frustrated. David
You need to check the its using softener. Does it run out? If it isn't using any softener you need a Siemens technician.
Secondly not all cycles include softener. Try the wool cycle.
Hi there Hotwire. Thanks for your answer. Yes it's using softener, as it needs refilling. I'm using the cotton cycle which uses conditioner. Something is not combining right. Clothes used to come out soft and fragrant with my old manual Siemens. Seems like this automatic thing is more hassle than it's worth. David
|Category||Front Loading Washing Machines|
|Household Size||3-4 people|
|Features||Door/Lid Lock (Child-proof) and Reload/Add Wash|
|Energy Rating||4.5 star(s)|
|Water Rating||4.5 star(s)|
|Colour / Finish||White|
|Dimensions||850 x 600 x 590 mm|
|Max Spin Speed||1,600 rpm|
|Maximum Noise Level||73 db|
|Manufacturer Warranty||2 year(s)|
|Release date||Aug 2012|
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