Reviewer Photos & Videos
- iQ800 WM16Y890AU / WM16Y892AU
- Verified purchase
We moved from a Fisher & Paykel washing machine about a month ago now, this machine is in a totally different league, the iDos is fantastic, load gauge and remaining time are all very handy features, to top it all off the machine is super quiet.
With 2 kids we wash about 4 days a week.
Machine's with lots of faults.....
My wife and i shopped around and researched before we brought both the IDOS washing machine and also the matching dryer. These are quite an expensive purchase however with the name Siemens we thought that we couldn't go wrong with reliability ect... how wrong we were.
The machine does make life easy with the IDOS and also washes the clothes extremely well however we have not even had the machine 2 years and have had it fixed twice, with it out of action for weeks.
First the Hall sensor went which meant the machine, with the weighing sys...tem believed the machine was always over-loaded even when empty and would not spin the clothes. This was fixed however the parts seem to always have to be shipped in so having to take numerous days off of work (getting the problem looked at, then waiting for the part to arrive and then getting it fixed, which was trial and error) and living without a washing machine is quite the pain. Then there seems to be a known problem with the doors of these machines and the weight as out door went out of alignment so the door would not lock and cause issues with the locking mechanism. So once again more time with out a washing machine. The company that have always come to fix it have been lovely however this is not what you would expect from top of the range washing machine and dyer that are over 5k for the pair especially given that there is only 2 of us using it so it def has not had a hard life... i couldn't imagine having a large family and really using this machine hard. Lucky enough the door issue has also now happened with the dryer which requires a whole new door and hinge assembly so I'm really truly disappointed with the siemens products and could not recommend them to others as they have been the must un-reliable washer and dryer i have owned. Granted they have a 5 year warranty and do wash well but the amount of problems we have had already with them I'm wishing i was able to replace them and am dreading the ongoing running and repair costs after the warranty expires.
- iQ800 WM16Y890AU / WM16Y892AU
- Verified purchase
I have researched this machine for over 12 months and was tossing up between it and the top of the range Bosch.
NOTE there are two Siemens models very similar in features one has iDOS WM16Y890
and WM16Y790 which does not.
If you compare warranties between companies the Siemens machines come out way in front.
I was after a quality 8kg+ non Asian made washer that had plenty of features, very energy efficient and with a brushless motor (for anti-vibration) and longevity.
The Siemens warranty and price I received from Appliances online sealed the deal.
I found even LG and Hoover were offering better warranties than Bosch German made machines!
Find out how Siemens iQ800 WM16Y890AU / WM16Y892AU compares to other Front Loading Washing Machines
Know better, choose better.
- iQ800 WM16Y890AU / WM16Y892AU
- Selected Review
Not just there yet but still not bad
We bought this top of the line Siemens iQ 800 WM16Y890AU after reading through a lot of reviews, manuals and speaking to a few different retailers around Melbourne. Our primary reason for choosing this top of the line Siemens machine was it is generous 8 Kg capacity, German Made, offered 5 years warranty out of the box so no additional purchase of vendor warranties required, 1600 RPM , 5 Star water rating and the last one we got a good discount almost 30% during a promotion period although we still shelled out almost $2000 for it which by no me...ans is cheap…so we expected a decent performance and longevity out of it. We also compared this machine with the Bosch WAY32540AU ( which is exactly the same machine including the manual with only 2 yrs warranty but with Bosch's infamous customer service) and the Miele W 5741 and W 5873 WPS and Samsung 10KG Washer/Dryer but this one give the best cost benefits. By the way I should also mention that we also got lured by Siemens’ offer to supply us 12 x 1 Litre bottles of OMO Liquid Detergent and $150 mail in rebate from Vic Government for the 5 Star Water Rating of the machine… Before I get into the nitty gritties of how the machine behaves and works, I would like to add that before I decided to buy the machine I actually downloaded the manuals for the Siemens , Bosch , Miele and Samsung to see how a typical cycle would be and what needs to be done ( rather can be done) with each... One of my mates who actually works for Bosch Australia mentioned that Bosch and Siemens have an arrangement and not only share the design of White goods but also manufacture at the same factory... the only major difference is that some of the Bosch components are made in Germany and the machine assembled in China/Thailand where are Siemens are fully made in Germany. I read the manual for the x890 thoroughly to get a good understanding of how it works before I even did my first load of laundry... Just a bit of background info about us... We are a couple so most of our clothes are usual business attire and everyday house hold items like shirts, jeans, undies, socks, bath towels and robes and occasional bed sheets & doona covers. Hence not much of kids or sports heavily soiled clothes or even stained clothes…not yet at least. We have been using this machine now for almost three months and have gone though most kind of washes that one would encounter. First impressions were very good…it looks solid built and the touch enabled buttons and LED display was very sharp and easily readable in bright light. The white dome light is very handy…even the top end Miele wasn’t offering it…We have this machine professionally installed on the concrete plinth so it is as stable as it can be. We spent the extra $150 on this x890 model as compared to x790 model due to the two extra Auto modes which Siemens claims to be “Automatic Program: Sensor-controlled washing & dosage” obviously we tried to see how it did in the very first wash which had mixed clothes including a bath robe and a Egyptian cotton bath towel. The load was not more than 5 Kgs ( I liked the Live load weight bar on the LED display as you load the machine with the clothes.)
only tested in the show room very impressive machine
WE watched this machine in Winning Appliances show room Brookvale. Watched it washing our old towels and old kitchen towels for the full cycle. The show room staff were washing their towels in the Miele machine W5943WPS just next to it. We watched both machines for two hours and Siemens seemed even more stable no vibration than the Miele. Our old towels seem to suffer a bit of deterioration and this was the only reason we bought the Miele machine. We washed our old towels at home using Miele and there seem to be the same deterioration so it mu...st have been the old fabric not Siemens at fault. At the time of our test Siemens was on extra special so we should have bought it. This is an excellent machine so I write this review for others not to make our mistake, buy it when it comes on good special again. Miele you can only get paltry @200 off. Our Miele is still under 30 days money back so we may still swap it for Siemens if we can obtain the discount available during the test. Siemens does not give 30 days money back, if they did it would be easier to make a choice. Excellent performance and very well build machine. Old towels deteriorated in the wash but the same happened in the top of the range Miele machine.
Questions & Answers
Hi, I have an IQ800 washing machine and after completing the last wash the door wouldn't open. I followed the manuals instructions and managed to drain remaining water (only a small amount) and manually unlock the door and get the clothes out. I then tried to run another cycle but after initially starting the cycle and commencing filling machine with water the machine simply stopped. No error code just nothing - normal programming information on the machine. The icons to fill i-dos etc were flashing but that is it. After emptying and opening door again the machine won't start another cycle and when I press the start button (or any button) it just makes a small beeping sound each time but nothing else happens. The only error I have been given was on my last of many attempts which basically said (along the lines of) "door cannot be unlocked water temperature too high". I don't wash on very high temperatures and there is no water in the machine so it can't be too hot.
Hi just a bit of additional information. Not sure if it is related to the current issue but I was having some problems over the last few months with a leak (?) of the liquid detergent dripping down the front of the machine so I reverted to manually dispensing detergent. My guess is this may be related and causing an electrical problem? I would love to know if there is a way of resetting the machine to default and see if this works?
If leaking detergent, then you'll probably need a new plug for underneath the idos dispenser. If leaking like my issue, then Siemens couldn't work out what it was. See the pics in my post.
Sorry the leak is sorted i fitted new rubber plugs so I have now removed that section. We have 3 different siemens ovens, washing machine and a dryer and everyone of them has had a technician out. The Miele equipment we have and had longer has never skipped a beat.
Thanks for the question regarding your Bosch Washing machine.
We would recommend to contact our customer service team on 1300 167 425 to book a technician to attend and ascertain why the fault is occuring.
Regards, Siemens Home Australia.
Hi my Siemens keeps on writing Door cannot unlocked water level or temperature is too high yet there’s no water inside
Great washer but can’t seem to find how to do a drum clean. Anyone know if there is a program to clean the drum as it does state drum clean 90degrees program in the manual but can’t find this program on the washer. Thanks in advance
Hiya, really easy, just run any washing cycle at 90°C - that's it. You can run a separate cycle for drum clean, move dial to other washing cycles and its under there somewhere. For my old washing machine, I just ran a normal wash cycle with clothes at 50°C.
Thanks so much for letting me know. Got it!
I’ll do that. Kindest regards
|Category||Front Loading Washing Machines||Front Loading Washing Machines|
|Household Size||3-4 people|
|Features||Door/Lid Lock (Child-proof) and Reload/Add Wash|
|Energy Rating||4.5 star(s)|
|Water Rating||4.5 star(s)|
|Colour / Finish||White|
|Dimensions||850 x 600 x 590 mm|
|Max Spin Speed||1,600 rpm|
|Maximum Noise Level||73 db|
|Manufacturer Warranty||2 year(s)|
|Release date||Aug 2012|
|Replaced by||Siemens iQ800 WM16Y892AU|
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