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Siemens iQ800 WM16Y890AU / WM16Y892AU

Siemens iQ800 WM16Y890AU / WM16Y892AU

WM16Y892AU, WM16Y890AU
3.2 from 25 reviews · View Statistics

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Reviews

  • Build Quality
    2.0 (1)
  • Value for Money
    3.0 (1)
  • Ease of Use
    5.0 (1)
  • Noise Level
    5.0 (1)
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Taz

TazSouth East Queensland, QLD

Intermittent leaks over last 18 months

published
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Purchased in December 2015 at Winning Appliances.

Build Quality
Value for Money
See all answers
2 comments
Taz
Taz
Siemens
BSH Home AppliancesSiemens
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Regretting my purchase

published

The automatic dose feature sounded great but in fact it leaked detergent. At first I thought I had spilled it and cleaned up the floor. I refilled the dispenser and the next morning found the entire contents all over my laundry floor. What a waste. When I phoned to book a service call I was advised the job was too small for someone to come out and fix the machine. Instead replacement seals were mailed to me and I had to fix the machine myself!

It operated reasonably for next 12 months or so but now it has stopped dispensing the detergent altogether. At least the company has agreed to a service call this time.

All in all I'm very disappointed and regretting my purchase.

4 comments
Siemens
SiemensHome AUSiemens
Sue
Sue

Once again the automatic dose is not working. I have had nothing but trouble with this machine. The after sales service isappalling.

Sue
Sue

Since my past post the detergent dispenser has been replaced twice! It's now only working Intermittently. We are not on town water supply, so each time I have to rewash I'm wasting precious tank water too, I'm fed up.

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Questions & Answers

Nige

Nigeasked

iQ800 WM16Y890AU

Hi, I have an IQ800 washing machine and after completing the last wash the door wouldn't open. I followed the manuals instructions and managed to drain remaining water (only a small amount) and manually unlock the door and get the clothes out. I then tried to run another cycle but after initially starting the cycle and commencing filling machine with water the machine simply stopped. No error code just nothing - normal programming information on the machine. The icons to fill i-dos etc were flashing but that is it. After emptying and opening door again the machine won't start another cycle and when I press the start button (or any button) it just makes a small beeping sound each time but nothing else happens. The only error I have been given was on my last of many attempts which basically said (along the lines of) "door cannot be unlocked water temperature too high". I don't wash on very high temperatures and there is no water in the machine so it can't be too hot.

Hi just a bit of additional information. Not sure if it is related to the current issue but I was having some problems over the last few months with a leak (?) of the liquid detergent dripping down the front of the machine so I reverted to manually dispensing detergent. My guess is this may be related and causing an electrical problem? I would love to know if there is a way of resetting the machine to default and see if this works?

3 answers
Taz
Taz

If leaking detergent, then you'll probably need a new plug for underneath the idos dispenser. If leaking like my issue, then Siemens couldn't work out what it was. See the pics in my post.

Nige
Nige

Sorry the leak is sorted i fitted new rubber plugs so I have now removed that section. We have 3 different siemens ovens, washing machine and a dryer and everyone of them has had a technician out. The Miele equipment we have and had longer has never skipped a beat.

Siemens
BSH Home AppliancesSiemens

H Nige,
Thanks for the question regarding your Bosch Washing machine.
We would recommend to contact our customer service team on 1300 167 425 to book a technician to attend and ascertain why the fault is occuring.
Regards, Siemens Home Australia.

Phindi M.

Phindi M.asked

iQ800 WM16Y890AU / WM16Y892AU

Hi my Siemens keeps on writing Door cannot unlocked water level or temperature is too high yet there’s no water inside

No answers
Poppy S.

Poppy S.asked

iQ800 WM16Y890AU / WM16Y892AU

Great washer but can’t seem to find how to do a drum clean. Anyone know if there is a program to clean the drum as it does state drum clean 90degrees program in the manual but can’t find this program on the washer. Thanks in advance

2 answers
Taz
Taz

Hiya, really easy, just run any washing cycle at 90°C - that's it. You can run a separate cycle for drum clean, move dial to other washing cycles and its under there somewhere. For my old washing machine, I just ran a normal wash cycle with clothes at 50°C.

Poppy S.
Poppy S.

Thanks so much for letting me know. Got it!
I’ll do that. Kindest regards

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Siemens iQ800 WM16Y890AU / WM16Y892AU

Details

Compare both Siemens iQ800 WM16Y890AU / WM16Y892AU
Siemens iQ800 WM16Y890AU
  • Discontinued

Siemens iQ800 WM16Y890AU

3.0
(2)
CategoryFront Loading Washing MachinesFront Loading Washing Machines
Price (RRP) $2,499.00
Capacity8.5 kg
Household Size 3-4 people
FeaturesDoor/Lid Lock (Child-proof) and Reload/Add Wash
Energy Rating4.5 star(s)
Water Rating4.5 star(s)
Colour / FinishWhite
Dimensions 850 x 600 x 590 mm
Max Spin Speed 1,600 rpm
Maximum Noise Level73 db
Weight83 kg
StackableNo
Manufacturer Warranty2 year(s)
Release dateAug 2012
Replaced bySiemens iQ800 WM16Y892AU
Compare both Siemens iQ800 WM16Y890AU / WM16Y892AU

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