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Intermittent leaks over last 18 months
Very disappointed at the moment, have had Siemens washing machines for past 15 years, even brought the 1st one over from the UK - family of 4, 4/5 washes a week.
This one has been intermittently leaking for the past 18 months, this would be the 6 or 8 call out, finally spoke to someone with some sense and they said they would not book a service again and get management to speak to me about other options. Today, got call back to say that technician would need to come out again - expressed my concern that to date the problem hasn't been found and...
Purchased in December 2015 at Winning Appliances.
Regretting my purchase
The automatic dose feature sounded great but in fact it leaked detergent. At first I thought I had spilled it and cleaned up the floor. I refilled the dispenser and the next morning found the entire contents all over my laundry floor. What a waste. When I phoned to book a service call I was advised the job was too small for someone to come out and fix the machine. Instead replacement seals were mailed to me and I had to fix the machine myself!
It operated reasonably for next 12 months or so but now it has stopped dispensing the detergent altogether. At least the company has agreed to a service call this time.
All in all I'm very disappointed and regretting my purchase.
Questions & Answers
Hi, I have an IQ800 washing machine and after completing the last wash the door wouldn't open. I followed the manuals instructions and managed to drain remaining water (only a small amount) and manually unlock the door and get the clothes out. I then tried to run another cycle but after initially starting the cycle and commencing filling machine with water the machine simply stopped. No error code just nothing - normal programming information on the machine. The icons to fill i-dos etc were flashing but that is it. After emptying and opening door again the machine won't start another cycle and when I press the start button (or any button) it just makes a small beeping sound each time but nothing else happens. The only error I have been given was on my last of many attempts which basically said (along the lines of) "door cannot be unlocked water temperature too high". I don't wash on very high temperatures and there is no water in the machine so it can't be too hot.
Hi just a bit of additional information. Not sure if it is related to the current issue but I was having some problems over the last few months with a leak (?) of the liquid detergent dripping down the front of the machine so I reverted to manually dispensing detergent. My guess is this may be related and causing an electrical problem? I would love to know if there is a way of resetting the machine to default and see if this works?
If leaking detergent, then you'll probably need a new plug for underneath the idos dispenser. If leaking like my issue, then Siemens couldn't work out what it was. See the pics in my post.
Sorry the leak is sorted i fitted new rubber plugs so I have now removed that section. We have 3 different siemens ovens, washing machine and a dryer and everyone of them has had a technician out. The Miele equipment we have and had longer has never skipped a beat.
Thanks for the question regarding your Bosch Washing machine.
We would recommend to contact our customer service team on 1300 167 425 to book a technician to attend and ascertain why the fault is occuring.
Regards, Siemens Home Australia.
Hi my Siemens keeps on writing Door cannot unlocked water level or temperature is too high yet there’s no water inside
Great washer but can’t seem to find how to do a drum clean. Anyone know if there is a program to clean the drum as it does state drum clean 90degrees program in the manual but can’t find this program on the washer. Thanks in advance
Hiya, really easy, just run any washing cycle at 90°C - that's it. You can run a separate cycle for drum clean, move dial to other washing cycles and its under there somewhere. For my old washing machine, I just ran a normal wash cycle with clothes at 50°C.
Thanks so much for letting me know. Got it!
I’ll do that. Kindest regards
|Category||Front Loading Washing Machines||Front Loading Washing Machines|
|Household Size||3-4 people|
|Features||Door/Lid Lock (Child-proof) and Reload/Add Wash|
|Energy Rating||4.5 star(s)|
|Water Rating||4.5 star(s)|
|Colour / Finish||White|
|Dimensions||850 x 600 x 590 mm|
|Max Spin Speed||1,600 rpm|
|Maximum Noise Level||73 db|
|Manufacturer Warranty||2 year(s)|
|Release date||Aug 2012|
|Replaced by||Siemens iQ800 WM16Y892AU|
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