2SILK Laser Clinics

SILK Laser Clinics

 Verified
2SILK Laser Clinics
3.6

185 reviews

PositivevsNegative
63% · 11767 · 36%

Reviews

185 reviews
Shirley Ramsay
Shirley RamsayPerth, WA
 

I had botox at the Warwick clinic

I was extremely happy with the results. Not too painful and will go back for more soon. I was very relaxed and the service was very professional. I have also been using Aesthetics pre-juvination oil at the suggestion of the consultant and loving it. Show reply
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Stonerbarbie
StonerbarbieMetropolitan Adelaide, SA2 posts
  Verified

I love my new lips I'm obsessed

Love the results was very friendly and safe environment I'm in love with my new lips and very happy with my Botox I'm awaiting another appointment to have another ml injected in my lips Show reply
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NGT
NGT
 

Therapist shaved half of my eyebrow and didn’t even told me.Burnside silk laser SA

Burnside clinic therapist shaved half if my eyebrow for face laser and did not even said a word , neither reception lady.I have noticed only after coming home.I went to shops after .I get it now y people were staring at me.Did therapist thought I would never know?? I call it not human mistake, it steps to cheating and fraud.
I am so stressed and worried, I have formal event to attend next sat.she has ruined my event .Careless therapist not sure if she has even gone on my eyebrow with laser too

My Right side cheek has burned bruise praying it does not leave mark.

I am more upset that she won’t even tell and rushed out the room like if other room is on fire of something.
I feel very angry.

SILK Laser Clinics
SILK Laser Clinics   DM   
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Thank you for your review. We are disappointed to hear about your experience and we welcome the opportunity to discuss this with you further. Could you please email us at feedback@silklaser.com.au?

Surine
Surine3 posts
  Verified

Really good service

I was feeling quite anxious about getting the Brazilian done, but my therapist was so professional and didn't make me feel awkward at all.
Everything was explained well and I walked away feeling good! Show reply
NazE
NazE
  Verified

Nurse Bianca is amazing!

She is always helpful and points you in the right direction, so calm and kind…listens to what you want and works with you to achieve the best results! Would not go anywhere else! Show reply
Miriam Willis
Miriam Willis
  Verified

Perfect service, perfect treatment

As a freshly minted transwoman I had no idea what I was getting myself in for, but the staff were wonderfully kind and informative, and the laser session was quick and painless. 10/10!! Show reply
Lyn Adams
Lyn Adams
 

This was a great experience and I’ll be back

Anna was very understanding and explained everything in full detail. Anna made me feel at ease. I have had Botox before and have had some bruising but with Anna I had none Show reply
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Pam
PamSydney, NSW2 posts
  Verified

Customer service and attention to detail

With a Warm welcome on arrival followed by a consultation all on time in a relaxed clean environment my anti wrinkle injectable’s we’re pain free with a follow up appointment made . Show reply
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Jen
Jen
  Verified

So happy with my results

Andrea did my lip fillers and she was absolutely amazing. So friendly, honest and knowledgeable. She was happy to provide me advice over the phone in regards to the extent of the bruising. So happy with my results, will definitely be going back to her again! Show reply
Becca G
Becca GWestern Australia
  Verified

Thorough and fast

Always very accommodating and the technician I had at my most recent appointment was so thorough with attention to detail. I had accidentally written my appointment earlier than the actual time and they were able to fit me in on time and worked quite quickly so I was not late for my next commitment shortly after. Highly recommend. Show reply
Juliet
JulietSouth East Queensland, QLD2 posts
  Verified

What lovely, helpful ladies!

Linda was absolutely lovely!...I had microdermabrasion done and Linda was wonderful, she talked me through the process and then answered all my skin care questions without any pushy selling of products. The procedure was absolutely painless and my skin looked refreshed and soft.
Looking forward to my next appointment. Show reply
Lesley S.
Lesley S.Perth, WA
  Verified

So happy with my results

Beautiful facility.
Caring nurse. Informative session.
Fantastic application of the fillers. I left feeling confident, and extremely happy. It’s nice to be able to have a laugh with the staff while also getting amazing results. They all took the time to get me all the information I needed to make an informed decision and they genuinely cared about the outcome of my procedure and making sure everything went well. Show reply
JAB
JABSouth East Queensland, QLD3 posts
  Verified

Smooth as Silk

I’m so happy with the results of my treatment. Staff are always quick to welcome you and are professional throughly the in salon experience. Would highly recommend the laser hair removal services here. Show reply
Kristy Delfante
Kristy DelfanteSouth West, WA2 posts
  Verified

Hair free

Fantastic service, very fast and efficient.The ladies are lovely and answer all questions.I would highly recommend Silk ,I wish I had laser treatment sooner ,I can’t wait to see the results and be hair free Show reply
Aleisha
Aleisha
  Verified

Love, love, love!!

I’ve always been insecure about my lips and was nervous about getting them done but Jane made me feel comfortable and explained everything. I left feeling and looking amazing! I have had so many compliments about how great and natural they look will definitely get them done again! Show reply
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Amanda Rogan
Amanda RoganHunter Region, NSW2 posts
  Verified

Skin care

The staff have help me reach a point where my skin looks amazing. The staff are lovely. Never sell anything that I don’t need. Enjoy every visit I make to the shore Show reply
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Michelle
MichelleSydney, NSW
 

Outstanding service

I visit every 6 weeks for laser treatment. All of the staff are incredibly friendly and cannot fo enough to assist their clients. I have found staff to be very knowledgeable Show reply
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Michelle V.
Michelle V.
  Verified

I cannot live without Silk!

Always punctual, kind, gentle, informative and genuinely caring.
I have never left disappointed!
I look and feel brighter and happier thanks to Silk and their friendly staff. Reasonable prices for outstanding results too! Show reply
Sandra A.
Sandra A.Far North Queensland, QLD4 posts
  Verified

Why didn't I do this years ago!!

Wow wish this laser service was around when I was younger - I love it the fact that I don't have to shave my legs is brilliant - after 7 sessions I am totally impressed Show reply
mjrhodes67
mjrhodes67Perth, WA4 posts
  Verified

Excellent customer service and care

I had wrinkle relaxer injections and the staff and nurse demonstrated excellent customer service. I have been going for the last 3 years (approx) and have always experienced great service. The staff answer all questions and ensure you are aware of all aspects of the injections. Highly recommend. Show reply
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Clare
Clare
  Verified

Excellent Customer Service

Such lovely, friendly girls at Silk Bunbury.
Girls are so welcoming, make you feel so comfortable and very informative with all my questions. I would highly recommend anyone to go there. Show reply
S Allen
S AllenHunter Region, NSW2 posts
  Verified

Great results!

First time visitor at Silk, my service was amazing! My skin feels so soft and smooth. Highly recommend the dermaplane/exfoliating peel combo! I can’t wait to come back for more! Show reply
Anonymous
AnonymousKaleen 2617, ACT
  Verified

Great friendly service

Very helpful consultation and service delivery was good. Was very professional, staff made you feel relaxed. Active time for service was 5-10 minutes which made for easy fitting into a busy schedule. Show reply
Louise H.
Louise H.Metropolitan Adelaide, SA
  Verified

Quick and easy

I am having my underarms and Brazilian done, I couldn't believe how quick it was, probably about 10 min if that. Not to painful and the soothing cream helps.
Very relaxed atmosphere and zero embarrassment. Show reply
Aimee
Aimee
  Verified

So Glad I tried it

Heard heaps of positive feedback so I thought I would give it a go. Pain free and quick process, can't wait so see the final results. Staff are really friendly and made me feel at ease. Show reply
Tess H.
Tess H.Darwin, NT
  Verified

Wouldn’t go anywhere else!

The girls here are lovely & so comforting/accomodating - especially Marta! I’ve been coming here for 4 years for different things and it’s always a good experience even if I’m feeling shy or unsure about treatments. The girls will point you in the right direction and make sure you’re comfortable and getting the best deal!
The laser itself has been life-changing for someone who had such thick & dark hair and had to shave daily.. now I’m just endlessly smooth! Show reply
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Unitedpty L.
Unitedpty L.Sydney, NSW
 

Fake 5 star reviews, laser is not effective, liars

If you look at the last 5 reviews they were all done 5 stars by people who recently signed to productreview and never left any feedback for any other entity but silk laser

At silk laser , i got no results from
Laser treatments, and they refused to refund, and pressured you to buy and spend more money on their products

SILK Laser Clinics
SILK Laser Clinics   DM   
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Thank you for your review. We are disappointed to hear about your experience and we welcome the opportunity to discuss this with you further. Could you please email us at feedback@silklaser.com.au so we can locate your client file?

Natasha K.
Natasha K.
  Verified

Outstanding

Great staff, outstanding service and amazing products. Easy skin routine established and skin looks pretty perfect. Will continue to come in however as I know skin an change. Stagf promote buying at sale time which is a good feeling. Show reply
Michelle
MichelleFar North Queensland, QLD2 posts
  Verified

Great experience, this time !

Nicole was amazing!!! Efficient and professional as well as knowledgeable and friendly. She also didn't use my laser session to harass me into buying skin whitening cream for my slightly darker, although perfectly fine, lady bits while my I was bum up getting my backside lasered. This has not only happened before but is the usual at Silk. An up-sale while you pants are down, a Silk laser Clinics standard. Show reply
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Nancy S.
Nancy S.
 

Friendly knowledgeable staff

Sometimes you visit a place and you feel as though you are burdening them by being there even as a paying Customer. Not at silk. Time and care was taken to answer all my questions. I felt the product recommendations come from a good place based on my needs / goals (not a sales place). Botox was only injected yesterday but I have no doubt it will be as effective as previous visits.
Thank you. Show reply
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Shaf
ShafMetropolitan Adelaide, SA2 posts
  Verified

Brilliant staff and the laser/products are the best

Laser treatment is the best with SILK company. I have dark skin and SILK's laser machines are the best in Adelaide and do the job brilliantly! You will love SILK City Location! Buy their packages and you can save more money! I really recommend Nurse Dina as well for other products. Show reply
Clio
ClioMetropolitan Adelaide, SA
  Verified

Great welcoming experience

Tyla was absolutely amazing, made me feel very comfortable and safe during my appointment. Would definitely recommend to friends and family. The treatment is something i will do again soon. Show reply
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Krystle
KrystleMetropolitan Adelaide, SA
  Verified

Great service at SILK

Georgia at SILK Marion is an accomodating, warm and friendly professional who makes you feel so comfortable during your treatment. I look forward to returning for further treatment and seeing additional results! Thank you Show reply
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Ashleigh
Ashleigh
  Verified

Great service

Anthea went above and beyond to make sure I felt comfortable while receiving my treatment. I’m almost onto my last treatment and from the get go have been great. I recommend Anthea at Silk brookside to anyone that I come across that is looking at getting laser done. Show reply
Bev
Bev
  Verified

Feel great afterwards. Very happy skin

Wasn't sure what to expect but clinician was friendly and knowledgeable. Will definitely return. Day after skin peel my face looks clearer and smoother than I ever remember. Very positive experience. Show reply
Sahiba Shakoor
Sahiba Shakoor
  Verified

Excellent

Silk laser clinic provides excellent services and they care about their customers. Also, time to time they give reminder of every appointment either it is through email or over the call. I am really satisfied with their services. Show reply
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Liam Duffy
Liam DuffyPerth, WA
  Verified

Nikola was amazing

Went to silk garden city after always going to silk baldivis, nikola got me onto a new product she very helpful and will be definitely be going back! Thanks Nikola and team and silk garden city Show reply
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Kate W.
Kate W.
  Verified

Love this team so much

I have been visiting Silk for several years, and am always happy with the results. Tina and her team, listen, and deliver. They take time and care, and leave you feeling like an individual, not a sales opportunity Show reply
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Michelle
MichelleIllawarra, NSW4 posts
  Verified

Confidence boost!

The treatments I have had with Anna at Silk Charlestown have given me the confidence to feel my outside now reflects how I feel on the inside….Absolutely have loved the whole experience. Subtle but wow what a difference to a woman of my age… brilliant! Show reply
Lou
LouNorth Queensland, QLD
  Verified

Very empathetic

Beautiful girls. Very comfortable due to the education and honesty. She had a beautiful nature and reassured me before, during and made sure I was comfortable approaching with questions post procedure. ❤️ Show reply
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