39 questions from our users
I have the adapters for the maxi Cosi capsule which is compatible with my silver cross pram. Just wondering when putting the capsule out of the pram, do the adapters stay fixed to the capsule or to the pram? It seems when I leave them on the pram the bassinet doesn’t slot into them.
Can the pram part of the buggy be tuck apart to b washed in the washing machine on hand wash setting???? I hand washed it wit a cloth nd washing powder but it's seems to have left white stains
Does anyone no if a tandom seat for a wave can be used as main seat or if there are adapters to be able to as have a wave with car seat carry cot which is fine can fit both them but the main seat says tandom seat on it and carnt get it to fit in the place it only fits in tandom position thanks in advance
Hi all, does anyone know how I can adjust the cup holder so it goes on the right hand side of the pram? It's assembled so it clicks on the outer side of the left of the buggy. If I put it on the right, it'll be hanging in over the baby. It seems screwed tight and unadjustable but the instructions say it can go either side..
To attach to right side the cup part twists around, ours does anyway
Hi, I have the silver cross wave and I've finding the shoulder straps on the chair very tight on my 13month old. It's a real struggle to get it clipped in. He isn't big for his age, if anything he is a little small. All the straps have no more adjustment on this as far as I can see from the front. Has anyone found this? Or am I missing something?
I have the same trouble Emma. I'm in London. My little one is also 13 months and the straps are now too short for him. We've another one on the way in 4 weeks and especially got this so we could use it as a double. But we can't if we can't strap our son in safely
I saw someone on the John Lewis website with the same issue and had spoken to Silvercross and awaited additional straps (or something of the the sort). So I’m researching that now and gonna ring them tomorrow to double check they offer this.
Same problem. The straps are very tight. Hope silvercross will do something to solve this problem...
I'm having trouble moving the shoulder straps higher on the new pioneer limited edition. I'm trying to pull the straps through from the front to the back but they don't fit with the buckles. Any tips?
I find the same thing! I also find that my 16 month old son slouches terribly when in the pram. The straps seem strange to me. I was loving the pram but now I’m getting more annoyed with these straps!
Same problem! It’s so difficult and it feels like we’re going to snap the plastic bits. Any tips, Silver Cross? There aren’t any videos to help?
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