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Reviews

(999)
(228)
(54)
(42)
(256)
  • Site Admin
    4.4 (226)
  • Timeliness
    4.5 (240)
  • Plumbing & Waterproofing
    4.4 (186)
  • Flooring
    4.4 (181)
  • Build Stage
    • Post-Construction (266)
    • Pre-Construction (95)
    • Mid-Construction (45)
  • Structural Integrity
    4.5 (198)
  • Electrical & Lighting
    4.5 (191)
  • Customer Service
    4.5 (312)
  • Transparency
    4.4 (241)

Reviewer Photos & Videos

  • More

Dont bother with suv cars

published
Customer Service
Flooring
Build StagePost-Construction
1 comment
Simonds
Simonds H.Simonds

Hi,
We’re sorry to hear about these issues. Feel free to let us know if we can help you with anything further.
Thanks


Christie

Christie Gippsland, VIC

Building supervisor excelent

published

Our building supervisor Justin Bersey was fantastic, he communicated with us and was so patient with any concerns that we had. And was able to get our home finished ahead of time,Thanks Justin.

Not all was perfect with our whole experience. There were definitely times of pure frustration. Due to things not written properly from our color consultation. Would advise that you take photos,notes and get samples of what u have selected. We were not eaven given the option to take samples. I didn't eaven know until Justin asked me if i had any samples.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
Simonds
Simonds H.Simonds
Dakota

DakotaGreater Melbourne (Metropolitan), VIC

Happy with the build. Special Thanks to our CRC Amandeep Virk for making the building journey so easy and smooth. :) :)

published

Definitely recommend Simonds Homes to friends and family. The house is really pretty and exactly what I have imagined. Aman has provided a constant support throughout the build and was always available for any query via email or phone. Our supervisor Brad has actioned all the private inspector items carefully. Everything was satisfactory and we couldn't have asked more.

Customer Service
Site Admin
Timeliness
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
Simonds
Simonds H.Simonds

Hi Dakota,
Thanks for your great feedback. We are glad to hear that you found our team supportive and had attention to detail.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks

Helen

HelenGippsland, VIC

Smooth and speedy build 59993

published

We have had such a great experience building with Simonds. Everything from our initial appointments and discussions with Jamie, through to the gallery visit and our interactions with our site supervisor Steve and our CRC Jackie (both of who did a standout job in getting us into our house before Christmas, well before our contracted date!), it has all gone without a hitch. Communication has particularly been excellent and prompt with all parties. We couldn't be more thrilled with our new house and will definitely be recommending Simonds in the future!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
Simonds
Simonds H.Simonds

Hi Helen,
Thanks for your great feedback. We are glad to hear you found our team communicative and efficient.
We have passed your feedback through to our internal team.
Thanks, Simonds


chamila and  Shash

chamila and ShashGreater Melbourne (Outer), VIC

The way to our Home sweet home with Simonds

published

The experience we had with Simonds gave us pleasure and a peace of mind. Everyone in Simonds team we touched base with helped us showing their genuine care from the very start. Matthew Bonadio, our site supervisor owns most of it as he guided the site work at his expertise. Site inspections were timely arranged without any delay. Was easy to contact. Any issues were rectified as ASAP as he acknowledge them. His service was prompt and efficient.The constructions were finished before expected period. Friendly and professional. We recommend Matthew Bonadio to anyone who is willing to build their dream home.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
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1 comment
Simonds
Simonds H.Simonds

Hi Chamila and Shash, thanks for your feedback and great to hear you had a positive experience building with Simonds. We'd love to pass this through to the internal team if possible. Are you able to share your job number? Thanks, Simonds.


Simonds Homes not promising alarm system that was part of the sales brochure

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Flooring
Transparency
Build StageMid-Construction
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7 comments
Simonds
Simonds H.Simonds

Hi Jason, thanks for your feedback. Are you able to share your job number with us so we can pass this through to the internal team to review? Thanks, Simonds.

Jason W.
Jason W.

Hi our job number is 56520.

Simonds
Simonds H.Simonds

Hi Jason,
Thank you for providing us your job number, we will pass this information through to our internal team to investigate.
Thanks, Simonds


Ankur Gupta

Ankur GuptaGreater Melbourne (Outer), VIC

Fast and efficient delivery, big thanks to Chandra, Grace and Evan ...

published

The journey through simonds has been exciting and the people have been really helpful.

Right from the engagement Chandra has gone out of the way to accomodate all our needs, he was very helpful in selections as well as finalising the build. I would definitely recommend him tk anyone who is interested in building a home.

Grace has been very prompt and kept us updated with all the progress.

Evan was very thorough and took pride in the build. I am very impressed that the house was delivered in 3 and half months from the day the build had started.

Thanks simonds for the great support

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi Ankur, thanks very much for you feedback! Great to hear about your positive experience building with Simonds. We'd love to pass this onto the relevant teams if possible. Are you able to share your job number? Thanks, Simonds


Ray and Margaret Hutt

Ray and Margaret HuttCentral Highlands and Goldfields, VIC

Oh so easy

published

We are currently at the front end of our Simonds build after having waiting a couple of years for the Developer to title and we are looking to moving in before July 2020. Very impressed with the display home that started us on the journey along with the professional approach of all we have dealt with at Simonds.
Even Dave who has completed the concrete pad was a happy bloke - couldn't ask for more. Joanne has done a fantastic job in the Admin stage (and held her breath whilst we fiddled about) - she is a good ambassador for Simonds. Can't add any more than that at this stage but will re-visit as we move along.

Ray and Margaret Hutt - Gisborne. Vic

Customer Service
Transparency
Build StagePre-Construction
3 comments
Simonds
Simonds H.Simonds

Yep - its 53278

Simonds
Simonds H.Simonds

Thanks! We'll make sure this gets passed through to the team.

Atul- Shilpi

Atul- ShilpiGreater Melbourne (Outer), VIC

Chandra and Eli -Asset for Simonds to build Amazing Homes

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJune 2019
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1 comment
Simonds
Simonds H.Simonds
Josh

JoshGippsland, VIC

Brilliant communication and great results!

published

I dealt with skie and matt down here in south gippsland and i couldn't be happier, such a smooth ride from start to finish, great people to deal with and always happy to help with any questions and queries, great results and a fantastic experience! Couldn't be happier with the overall build, big thanks!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
Simonds
Simonds H.Simonds

Hi Josh,
Thanks for your great feedback. We are glad to hear that you found our team communicative and great to deal with.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks


Arvinder

ArvinderGreater Melbourne (Outer), VIC

Excellent & Amazing Service

published

We have had a great experience with Chandra Deep from Simonds Mickleham Office. He was our first contact at Simonds and our experience with him has been amazing. He is very knowledgeable, professional and easy to contact to over SMS, Phone or Email. We built three houses with him in the last two years with Job No. 57010, 58572 and 52686.

He has been quite thorough in explaining the details of the home building process. Very professional and manages expectations well. His processes are very structured and organized. Happy to work with him again in future.

Customer Service
Site Admin
Timeliness
Structural Integrity
Transparency
Build StagePost-Construction
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1 comment
Simonds
Simonds H.Simonds

Hi Arvinder,
Thanks for the great feedback. We are glad to hear that you found our team professional and knowledgeable.
We have passed your feedback through to our internal team.
Thanks, Simonds


G A.

G A.Greater Melbourne (Outer), VIC

Chandra Deep Exceptional Service!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi,
Thanks for the great feedback. We are glad to hear that you found our team reliable and approachable.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks, Simonds


gary S.

gary S.Greater Melbourne (Outer), VIC

Excellent

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Transparency
Build StageMid-Construction
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3 comments
Simonds
Simonds H.Simonds

Hi Gary,
Thanks for the great feedback. We are glad to hear that you found our team professional and approachable.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks, Simonds

gary S.
gary S.

Hi,

Our job number is 54572 and I shall be putting another review once the house is completed .

Simonds
Simonds H.Simonds

Hi Gary,
Thanks for providing us with this information. We have passed it through to our internal team.
Thanks, Simonds


Vijai

VijaiSydney, NSW

Very professional and friendly

published

We met [name removed] in the Norwest Simonds office and he was very friendly and professional in presenting us the tender and contract for building our new house. He was very calm and patient and helped us in deciding what will suit us best. He answered all our questions without having any issues and gave us enough time to go through each and every line items in the tender and contract. Very professional bloke and we are happy that we decided to build with Simonds.

Build StagePre-Construction
1 comment
Simonds
Simonds H.Simonds

Hi Vijai,
Thanks for the great feedback. We are glad to hear that you found our team professional and helpful.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks, Simonds

Perfect house. Happy to build another house by Simonds...

published

Simonds house help us to build very nice house throughout building journey. Especially thanks Vivek ( sales manager and Construction supervisor Evan Gibb to take care the house to build and never has any issues so far. Evan Gibb was great throughout the process and very attention to details. Thank you

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
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3 comments
Simonds
Simonds H.Simonds
RAJIB S.
RAJIB S.

Hello, My job number was 58374. Evan gibb was supervisor. Thanks

Simonds
Simonds H.Simonds

Hi Rajib,
Thanks for supplying us with this information. We have passed your feedback through to our internal team.
Thanks, Simonds

Vinay

VinayMelbourne

  • 10 reviews

Amazing Service and support by Simonds

published

As we were building our dream home, we were looking for some reliable builder whom we can trust. While checking all display houses in Merrifield, met Chandra from Simonds homes. What a mate, made the whole process so easy for us and was really helpful till we had everything settled. Always ready to help and very proactive with offering solutions. We had great experience with him and Simonds homes. Love to build another one in future. Thanks mate for all your help, Cheers. Vinay

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2018
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi Vinay,
Thanks for your great feedback. We are glad to hear you found our team proactive and helpful.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks, Simonds


Excellent

published

The best experience ever. Thanks Chandra Deep and team.
"What begins well, ends well". The beginning of the journey was great with Chandra Deep giving us the best advice to suit our needs. He put his heart and soul into it as if he was building for himself. Eli Imeri, our supervisor was awesome as well. He never gave us the opportunity to find out any flaws, always on top of everything. They together delivered us what we wanted.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateMay 2019
See all answers
1 comment
Simonds
Simonds H.Simonds

Hi Anu,
Thanks for the great feedback. We are glad to hear that you found our team efficient and helpful.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks, Simonds


Excellent first home experience with Simonds!

published

We met Chandra at Merrifield office and decided to associate with Simonds for our first home, impressed with his professional approach, positive attitude and product knowledge. He is a walking encyclopaedia. Initially we had no clue about the construction process. Chandra was part of each and every step and helped us taking the right decisions throughout this process.

We should also thank Matthew, building supervisor for being proactive in fixing the issues and giving us the best product.

Overall, it was a wonderful experience associating with Simonds, thanks to the whole team!

Customer Service
Site Admin
Timeliness
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
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1 comment
Simonds
Simonds H.Simonds

David B.

David B.Gippsland, VIC

Happy client

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2019
See all answers
1 comment
Simonds
Simonds H.Simonds

Glad we are with Simonds

published
Build StageMid-Construction
1 comment
Simonds
Simonds H.Simonds

Hi,
Thanks for your great feedback. We are glad to hear you found our team approachable and helpful throughout your build.
We have passed your feedback through to our team.
Thanks, Simonds


Page 2 of 79

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Questions & Answers

Laine M.

Laine M.asked

Hi there, looking to build with you but noticing that a dishwasher is not included in the inclusions? Is this correct? If so, what is the cost to have one included? Thanks.

1 answer
Simonds
Simonds H.Simonds

Hi Laine,
Dishwashers are not included but we do include them in promos from time to time. For pricing, please get in contact with one of our fantastic sales consultants and they will be able to assist you.
Thanks


lalala

lalalaasked

Would you please advice the timeframe for the construction of a single and double storey dwelling?
Thanks

1 answer
Simonds
Simonds H.Simonds

Hi,
Apologies for the delay in our response. Single storey homes can be built as quick as 18 weeks, while for Double storey homes we require more information on site conditions to be able to provide an accurate time frame for completion.
Thanks


Petra M.

Petra M.asked

Do you guys actually remove your building rubbish when left on the property next door? I have made request to the site manager in november to remove left over concrete from my block next to a house being built by simmons and it still hasnt been removed.

3 answers
Simonds
Simonds H.Simonds

Hi Petra, Would you be able to provide us with the address of the build site and we can look into this for you?
Thanks, Simonds

Petra M.
Petra M.

1 custard way lollipop hill manor lakes is your block and mine is 3 custard way. I have previously spoken to your site superviser and sent him photos but i am now a little disappointed as my build is suppose to start next week.

Simonds
Simonds H.Simonds

Hi Petra,
So that we can look into this for you, could you please send through your contact details as well as the image through to louisa.wilkes@simonds.com.au, and she will be able to look into this further for you.
Thanks,
Simonds


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