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Simonds
4.2 from 2,146 reviews · View Statistics
Listing monitored by Simonds

Reviews

  • Build Stage
  • Customer Service
    4.3 (88)
  • Site Admin
    4.3 (75)
  • Timeliness
    4.3 (80)
  • Structural Integrity
    4.4 (67)
  • Plumbing & Waterproofing
    4.3 (64)
  • Electrical & Lighting
    4.2 (70)
  • Flooring
    4.4 (62)
  • Transparency
    4.1 (74)
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Ray and Margaret Hutt
Ray and Margaret HuttCentral Highlands and Goldfields, VIC

Oh so easy

published

We are currently at the front end of our Simonds build after having waiting a couple of years for the Developer to title and we are looking to moving in before July 2020. Very impressed with the display home that started us on the journey along with the professional approach of all we have dealt with at Simonds.
Even Dave who has completed the concrete pad was a happy bloke - couldn't ask for more. Joanne has done a fantastic job in the Admin stage (and held her breath whilst we fiddled about) - she is a good ambassador for Simonds. Can't add any more than that at this stage but will re-visit as we move along.

Ray and Margaret Hutt - Gisborne. Vic

Simonds
Simonds H.Simonds

Yep - its 53278

Simonds
Simonds H.Simonds

Thanks! We'll make sure this gets passed through to the team.

Atul- Shilpi
Atul- ShilpiGreater Melbourne (Outer), VIC

Chandra and Eli -Asset for Simonds to build Amazing Homes

published
Simonds
Simonds H.Simonds

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An D.
An D.Greater Melbourne (Metropolitan), VIC

Fast and build was overall good quality

published

Simonds guided us through our build very clearly each step was explained in detail and helped us with everything we needed. Brendan our build supervisor was very helpful and guided our build very efficiently. We are very happy with our build as Simonds accommodated with our custom requirements also. Overall a great build experience.

Simonds
Simonds H.Simonds

Hi An,
Thanks for the great feedback. We are glad to hear you found our team helpful throughout your build.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks, Simonds

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All went according to plan.

published

This was our third build with Simonds and, once again, no dramas. Chris at the display was excellent, Jodie and Emily in the office were both very helpful and Bill , our supervisor, was always easy to get hold of and terrific at keeping me up to date. I thought the workmanship was of a very high standard from start to finish. A well oiled machine.

Simonds
Simonds H.Simonds

Hi John,
Thanks for the great feedback. We are glad to hear your build had no dramas.
If you would like to, please provide your job number so that we can pass your feedback onto relevant team members.
Thanks, Simonds

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Michelle S.
Michelle S.Gippsland, VIC

Happy

published

The house was completed in great time and the building supervisor was always helpful.
He was approachable and no question was silly. If we found something that seemed odd it was either rectified or explained as to why.
There were a couple of cosmetic things that I didn't like, such as the way the main bathroom is set up - the tap for the bath is located at the opposite end to your head which makes it hard to access. Other than that we are really pleased with the completion.

Simonds
Simonds H.Simonds

Hi Michelle,
Thanks for the great feedback. We are glad to hear you found our team helpful and approachable.
If you would like to, please provide your job number so that we can pass your feedback through to our internal team.
Thanks, Simonds

Michelle S.
Michelle S.

No worries it is: 57742

Simonds
Simonds H.Simonds

Hi Michelle,
Thank you for sending this information through. We have passed your feedback onto our internal team.
Kind regards, Simonds

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Mandy
Mandy
  • 2 reviews

It is good

published

The consultants are good and helpful. I am please to build my house with Simonds.
Every stage, they explain clearly so we can understand what is going on next.
The only thing that we are not happy is plan of the house. As discussed at the beginning, no one mentioned about the cut on the sides of the house. We were noticed late after.
All over that, everything is good

Simonds
Simonds H.Simonds
Alan
AlanSydney, NSW
  • 2 reviews
  • 6 likes

Exciting

published
Simonds
Simonds H.Simonds

Hi Alan,
Thanks for the great feedback. We are glad to hear you found our team helpful and knowledgeable.
We have passed your feedback onto relevant team members.
Thanks, Simonds

Ali
AliVictoria
  • 2 reviews
  • 1 like

Very good experience

published

I had a good experience with Simonds. Lucky to have excellent and very cooperative supervisor (Steve). Didn’t have any problem or issue during construction and all requests were managed properly. Pleased with the overall quality of the build. The final cost was reasonable and didn’t go much higher than our estimate.

Simonds
Simonds H.Simonds

Hi Ali,
Thanks for your great feedback.
If you would like to, please provide your job number so that we can pass your feedback onto the relevant team members.
Thanks

Ali
Ali

S1821

Simonds
Simonds H.Simonds

Hi Ali,
Thanks for providing your job number, we have passed your feedback onto the relevant team members.
Thanks, Simonds

Other Home Builders

 
 

0.0
(1,234)

Good quality workmanship. Would use them again.

published

Been in the house for 4 months now and very happy with quality of tradies that simonds had used to build. Once they started on site it was quick build for a big house.tradies were there every day working. Steve site supervisor was easy to deal with and happy to meet on site afterhours. Would use them again. Few very minor issues ( paint, silicone caulking, very very.minor)after we moved in but its all getting fixed without any problems. Good one SIMONDS.

Simonds
Simonds H.Simonds
Nesh
Nesh

S1695 very very modified simonds plan.

Simonds
Simonds H.Simonds

Hi Nesh,
Thanks for supplying your job number. We have passed your feedback through to our internal team.
Thanks, Simonds

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JandM
JandMGoulburn Valley, VIC
  • 2 reviews

Professional Staff from the start to the end

published

We have recently built a Simonds home in Echuca and have been extremely happy with the process. Our Customer Service Officer, Alicia, in Bendigo and our Site Manager, Andrew, in Echuca have both been helpful and easy to deal with. Any questions or issues we have had have been handled promptly and efficiently. Andrew has worked well with our private building inspector and fixed any issues that he found. We felt that the staff were there to help us and to ensure that our build went as smoothly as possible

Simonds
Simonds H.Simonds
JandM
JandM

Job number is 57130.

Simonds
Simonds H.Simonds

Thanks a lot for providing this, we'll pass it through to the team. Thanks, Simonds

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Ravi
RaviSydney, NSW

A positive building experience

published
Simonds
Simonds H.Simonds

A+ when you build with simonds

published

our first home just been finished with Simonds, Well done!!!

frist of all, i would like to thanks jessica, everything i need, she always there to help me and also i would like to thanks our project manager Cameron & Russell. the workmanship and quality of my property at helensvale is very good. the final cost is similar with our estimated cost. i did not pay big money for such a big home, i am very happy with them.

if i am building our second home, i will find your guys again.
thank you all.
all the best
regards

ye chen and peng fu

Simonds
Simonds H.Simonds

261 painted hills rd doreen

published

Reasonably well managed build,
Manager always seemed very busy and distracted
Remembering issues, that was not always up to the standard that I expected from simmonds and at writing still issues outstanding
Workmanship and quality of build has had issues, but most resolved in a timely manner
Pre build had no issues whatsoever and in fact was outstanding and the highlight of the entire journey thanks to Joanne Murphy 10 out of 10

Construction issues where for the most part, dealt with well and in a timely manner 7 out of 10

Post is yet to be seen, but so far a bit ordinary, at present 3 out of 10
Final cost to estimate was totally fine

Simonds
Simonds H.Simonds
Mick Murray
Mick Murray
Simonds
Simonds H.Simonds

Thanks for providing your job number and the further feedback. This has been passed through to our internal team to investigate.
Thanks, Simonds

VINI
VINIGreater Melbourne (Outer), VIC

Good Service & Highly Professional

published
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Narhari
NarhariMelbourne
  • 13 reviews
  • 7 likes

Right choice to built up the home with Great team

published

Simonds is one of the best builders in Melbourne. We Started journey of building our home in March'19 and its almost 60% home built up done while I am writing this review. As its big 49sq home we thought it would take abt a year. Simonds built up so quick in quality workmanship. Dina, Rocco, Usman are the fantastic personalities and always ready to help in resolving any kind of minor issues.
I would suggest Simonds that when the consultant performing Gallery task he or she should be more educated n perfect in the field. Also I would suggest Simonds that if possible Simonds should give a 3D building, plan so that the client has having peace of mind that the home will be look like exactly in 3D.

Simonds
Simonds H.Simonds
Narhari
Narhari

Job number 59073

Narhari
Narhari
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Katherine
KatherineGoulburn Valley, VIC

Friendly and Customer Focussed

published
Simonds
Simonds H.Simonds

Hi Katherine, thanks for providing feedback on your experience building with Simonds. We'd love to pass this through to the relevant team if possible. Are you able to share your job number? Thanks, the Simonds Team.

Katherine
Katherine

sure - job number is 60204

Simonds
Simonds H.Simonds

Thanks Katherine. Just wanted to confirm we have passed this through to the team.

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Sarah
SarahCentral Highlands and Goldfields, VIC
  • 2 reviews

Very happy at this point in time!

published

Josh and I have just signed our build contract with Simonds and so far the process has been quite easy and well organised.
The people we have had communication with have been very helpful in making adjustments to suit our goals for our first home and have helped explain things when were we unsure.
We had a few minor issues but were quickly resolved and resolved effectively.
We are looking forward to building our first home with Simonds!

Simonds
Simonds H.Simonds

Hi Sarah, thanks for your feedback and for trusting Simonds with your first home build! We'd love to share your feedback with the relevant team if possible, are you able to share your job number? Thanks, The Simonds Team.

Richy8888
Richy8888South East Queensland, QLD
  • 2 reviews

Happy in my new home.

published
Simonds
Simonds H.Simonds

Hi Richard, thanks for your great feedback on your build with Simonds. We'd love to share this with the relevant team if possible. Would you be able to share your build number? Thanks, The Simonds Team

Richy8888
Richy8888

Q3725

Simonds
Simonds H.Simonds

Thanks Richard, confirming we have sent this onto the team.

JQS
JQSSydney, NSW

Hassle Fee Build with SIMONDs

published
Simonds
Simonds HomesSimonds
JQS
JQS

Project No is N1259

Simonds
Simonds HomesSimonds

Thanks JQS!

Philnor
PhilnorCentral Highlands and Goldfields, VIC

Professional Service Staff

published

We are still at the pre build stage however the service we have received from both Sarah and Lisa has been excellent. The have guided and supported all the way.

Simonds
Simonds H.Simonds
Kopal
KopalSydney, NSW
  • 2 reviews
  • 1 like

Beautiful Dream Home, scope for better customer experience

published
Simonds
Simonds H.Simonds

A+ Build

published
Simonds
Simonds H.Simonds

Hi Laura,
Thanks so much for the positive feedback! This is very much appreciated. If you can let us know your job number, we will pass this on internally to make sure the relevant team gets recognition for their efforts.
Regards,
Simonds Homes

Very Happy

published

We are building at Huntlee in the Hunter Valley. There seemed to be a long wait from the time we decided to go with Simonds to the start time.It took a long time to sort out all the variations and paperwork which was frustrating since we were cashed up customers. Having said that, once the build started it has moved along very well. The quality of the tradesmen has been EXCELLENT. There was a small problem with the wrong colour fascia being put on but that was changed without any drama. Our site supervisor Dylan was very approachable and helpful. At this stage of the build we are very happy with Simonds. J and K. Job No N1236

Simonds
Simonds H.Simonds

Hi J and K,
Great to hear that you've had such a positive outcome from building with us! We'll ensure that this feedback is passed on to the relevant team internally. Enjoy your new home!
Regards,
Simonds Homes

Contract & Gallery Experience

published

Our contract (N0991) and gallery experience has been great. Ly Wong(Pre Sales) invested good time with us on our draft plans, Tanya Blue (Gallery consultant) had been of great help in selecting stuff and Marcus Williams(Customer Relationship) was fantastic in his comms. Hopefully our build and post build experience will great as well.

Simonds
Simonds H.Simonds

That's fantasic to hear Mehul! We've passed this feedback onto the team and we're sure you will enjoy the rest of your experience with Simonds.

Jatin
JatinMelbourne

Great Experience Overall

published
Build LocationMetropolitan Victoria
Construction End DateApr 2019
Simonds
Simonds H.Simonds
Page 4 of 12

Questions & Answers

Donna Changstein
Donna Changsteinasked
VIC, Melbourne

Has anyone built the Masten? Are you happy with the design? Are there any features you would change? Is there enough downstairs storage? Thanks in advance!

No answers
April B.
April B.asked
Simonds

It's been exactly 12 months since our handover and our maintenance warranty is still not actioned. Can someone please advise how I can escalate this issue. We have been very patient with this and we just found out today that our file has been closed when there are works still pending. Job 60971

1 answer
Simonds
Simonds H.Simonds

Hi April B,
Thank you for reaching out to us. We're sorry to hear that you have some concerns with your maintenance. Thank you for providing your job number - we've sent you a private message via Product Review to confirm some further contact details, which will allow us to follow-up on these concerns.
Thank you.

Helen C.
Helen C.asked
Simonds

do simonds build in sussex inlet

1 answer
Simonds
Simonds H.Simonds

Hi Helen,
Thank you for reaching out to us. Unfortunately, we don't currently service the Sussex Inlet, NSW area. Please feel free to reach out if you have any further questions.
Thank you.

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