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Simply Homeware

Simply Homeware (page 2 of 6)

4.0 from 103 reviews · View Statistics

Reviews

4.0

103 reviews
  • Product Quality
    4.2 (68)
  • Return Claim MadeYes (8) · No (56)
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Dilan W.

Dilan W.Greater Melbourne (Outer), VIC

  • 2 reviews

Great Service and experience

published

Very happy with the products I bought. Communication has been great too. The owners even followed up if everything was in order and that we are satisfied. Would recommend.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Simply Homeware
Nicole SSimply Homeware
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JPP

JPPSouth East Queensland, QLD

Crocox Kids Adult Skateboard

published

I had an issue with a skateboard and on contacting Simply Homeware, it was sorted quickly without any issues. Very helpful service. Will buy from again.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
1 comment
Simply Homeware
Nicole SSimply Homeware
Similar opinion? Write a review on ProductReview.com.au!
Ronald Gerritsen

Ronald GerritsenGreater Melbourne (Metropolitan), VIC

  • Verified customer

Simply Homecare - Simply the Best !

published

Simply Homecare is just the best !
We ordered a product that seemed right to us and it was delivered very promptly. 5*
On arrival it proved to be not suitable and after a chat, Simply Homecare sent a courier ticket to ship the product back to them free of charge to me. 5* again.
Exemplary service, no hassle.
I highly recommend Simply Homecare and wish them super success.

Product Quality
Incentivised ReviewNo
1 comment
Simply Homeware
Nicole SSimply Homeware
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Scott

ScottSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Prompt service

published

Very prompt and good communication, happy with the product, thumbs up, l will definately be looking at this supplier in the future

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Simply Homeware
Nicole SSimply Homeware
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Richelle

Richelle Sydney, NSW

Great product

published

I recently purchased a small pet cage for my daughters rabbit. It was exactly as described. Great quality and excellent service.

I would highly recommend!

Product Quality
Return Claim MadeNo
1 comment
Simply Homeware
Nicole SSimply Homeware
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The reviewer stated that an incentive was offered for this review

It was on time, very nice product.

published

I am Happy customer ,it was exactly as described, it was on time and good quality. I Really liked It.

Product Quality
1 comment
Simply Homeware
Nicole SSimply Homeware
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The reviewer stated that an incentive was offered for this review

Tony

TonySydney Surrounds, NSW

Great 60cm magnetic knife racks

published

Great size, good strong magnets and being brushed stainless steel, they complement our kitchen appliances. Very happy, good service and communication

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Simply Homeware
Nicole SSimply Homeware
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Cat

CatNorthern Region, NSW

Very Good Car Cover

published

Very happy with car cover. I like how there are four ties to tie down at each wheel. It keeps the cover from falling off when it’s windy . Also easy to put on.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Simply Homeware
Nicole SSimply Homeware
Similar opinion? Write a review on ProductReview.com.au!
display name

display nameMetropolitan Adelaide, SA

an excellent product, fast shipping, nice people

published

I have nothing bad to say about this seller or their products, made us all very happy, I plan to shop with them again in the future

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Simply Homeware
Nicole SSimply Homeware
Similar opinion? Write a review on ProductReview.com.au!
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  • Verified customer

A MONTH AND STILL NO REFUND

published

I have been waiting on a $200 refund from Simply Homeware for nearly a month now, they have been reported to NSW Fair Trading.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
Arnie Baxter

Arnie BaxterAlice Springs, NT

Very grateful you still deliver to country towns

published

a bit of a hassle dealing with Sendle but it was supposedly the most economical option for my remote country town. it's good that you send to us country folk despite probably losing money.

Incentivised ReviewNo
1 comment
Simply Homeware
Nicole SSimply Homeware
Similar opinion? Write a review on ProductReview.com.au!
C Alexis

C AlexisPeel, WA

Very much appreciate the free replacement

published

Appreciate the free replacement offered when auspost lost our package. Tracking says it was in Victoria which is odd because we live in WA haha

Incentivised ReviewNo
1 comment
Simply Homeware
Nicole SSimply Homeware
Similar opinion? Write a review on ProductReview.com.au!

Just a bit astounded at

published

astounded by the Titan Hardware garbage bins I recently purchased at Simply Homeware's online store. great value actually for what you get

Product Quality
Incentivised ReviewNo
1 comment
Simply Homeware
Nicole SSimply Homeware
Similar opinion? Write a review on ProductReview.com.au!
john

johnVictoria

  • 2 reviews

Steer clear of this company

published

Really dodgy company, does not provide refunds. Do not buy from this company, all they will do is take your money and run. Disgracefull! They claimed I gave them incorrect address then try and charge me $40 for redelivery. Emailed back and forth, to no resolve. Just ignored.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Henry L.

Henry L.Sydney, NSW

Recommended to colleagues for work orders

published

After experiencing some abysmal shopping experiences on Amazon, I was surprised at how efficient you guys were at delivering my order.

Needless to say, I will be recommending you to colleagues when I need to reorder next month.

Product Quality
Incentivised ReviewNo
1 comment
Simply Homeware
Nicole SSimply Homeware
Similar opinion? Write a review on ProductReview.com.au!
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False Advertising & Terrible Customer Service

published

The listing for the item was completely incorrect and when I asked to return the item it was considered "change of mind" and return postage wasn't refunded, despite it being an error on their end. Their assistance was next to useless, would recommend you steer clear of buying anything from them.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!

No frills and real service

published

Excellent service that certainly does not come with a premium price tag.

Overall, the speed of delivery and ability to engage in after sales customer support are my favourite aspects of dealing with this company.

Incentivised ReviewNo
1 comment
Simply Homeware
Nicole SSimply Homeware
Similar opinion? Write a review on ProductReview.com.au!

Car cover review

published

The car cover i bought for honda crv was with good quality with reasonable price.

I recommend the seller to give it a try.

Product Quality
Return Claim MadeNo
1 comment
Simply Homeware
Nicole SSimply Homeware
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Matthew P.

Matthew P.Greater Melbourne (Inner), VIC

Very ethical display of behaviour

published

An ethical company that fulfills all legal and moral obligations of the transaction, sometimes even much more.
Some products in a well-packaged order were damaged by Australia Post in transit and Simply Homeware responded to my enquiry via live chat with incredible efficiency. Appalled by Aus Post but seriously impressed by Simply Homeware.

Incentivised ReviewNo
1 comment
Simply Homeware
Nicole SSimply Homeware
Similar opinion? Write a review on ProductReview.com.au!
Dave

DavePerth, WA

Very smooth sailing (especially on eBay)

published

It's generally all smooth sailing when buying at Simply Homeware, especially on eBay as well with added protections from the consumer perspective.

Lovely customer service as well (Nicole), whom resolves all issues, small or big with haste.

Awesome!

Incentivised ReviewNo
1 comment
Simply Homeware
Nicole SSimply Homeware
Similar opinion? Write a review on ProductReview.com.au!
Page 2 of 6
See all Simply Homeware reviews

Questions & Answers

James Fraser

James Fraserasked

I ordered a steel trolley and was sent luggage scales? Is this a joke? Please resolve this issue.

2 answers
Simply Homeware
Nicole SSimply Homeware

Hi,

I’m very sorry to hear about this.

We will arrange to send a replacement now.

Could you please return the incorrect item as below?

Prepaid return label/s have been sent to the email address used during checkout - please also check junk mail.

Instructions:
1) Print and attach label to package.
2) Lodge at any Post Office/Parcel Locker.

If you require any further assistance, please let me know.

My sincere apologies for any inconvenience caused.

Charlene
Charlene

This company is a joke!!

Rennae M.

Rennae M.asked

Hi Simply Homeware,

I've been emailing you for a week now and no response still. And the 'live chat' that others have mentioned don't exist.

However, I would like to return order #11722 for refund.
On your website it mentioned free returns within 30 days, what is the next step in regards to getting my return shipping reimbursed? Thanks.

No answers
Ian R.

Ian R.asked

Hi,

I purchased the following product from Simply Hardware:
10-80 SQM Synthetic Grass Fake Turf Artificial...
Thickness: 30mm, Size: 80 SQM (1m x 10m)
Item ID: 282500154796
Quantity: 1
Estimated delivery: Wed, 15 Aug - Thu, 16 Aug
Paid: AU $791.92

Seller: simply.homeware.

It has been laid since September 2018 and over the past month it has been shedding the synthetic grass bristles. Last night we had a severe storm and and many more bristles washed out of the backing mat to the point that I have some bare black mat showing and most of the longer bristles are not gone.
I have laid it to the directions and have plenty of synthetic turf sand swept into the lawn.
Do you have any advice or a warranty?

No answers

Get an answer from our members and Simply Homeware representatives

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