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Simply Travel Insurance - Comprehensive

Simply Travel Insurance - Comprehensive

1.0 from 4 reviews · View Statistics



4 reviews
  • Value for Money
    1.0 (4)
  • Transparency
    1.0 (4)
  • Customer Service
    1.0 (4)
Kat Oliver
Kat OliverVictoria
  • 2 reviews

More interest in your money than doing the right thing. Avoid!

Value for Money
Karen Dumma
Karen Dumma
  • 4 reviews

Very disappointed


Booked holiday travel insurance prior to pandemic and due to travel ban unable to take holiday
Simply Travel Insurance would not refund
Many other companies have refunded their customers
Would never recommend and very disappointed at paying for a service unable to use

Value for Money

Shocking service - never use this company


This was hopeless, I paid comp insurance but wilth the pandemic nothing was covered. I have been trying by phone, email and website to contact Simply Travel Insurance to get a refund but I have not been able to make contact at all. They will not cover my travel cancellation but refuse to even communicate and have a discussion about the premium despite giving zero insurance. Ultimately useless insurance, useless communication and do not use this company

Value for Money
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Missing in Action


March 2020: Poor, poor, poor service. They basically stopped answering calls during the COVID-19 pandemic. I paid for a travel policy and due to COVID-19 I was not longer able to travel, I have tried to cancel my policy and get a refund by calling but they were MIA (missing in action) not answering calls. I also emailed them and still did not get a response. It appears they have received my email as I included a read receipt, and today I received a "not read" response. This is a very poor response.
June 2020: I have since received a positive response from Simply Travel Insurance and have been dealing with a lovely person named Simon. He was unaware of the way I was treated and was very apologetic and I respect that.

Value for Money
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Simply Travel Insurance - Comprehensive


Compare all 5 Simply Travel Insurance
CategoryTravel Insurance
Other Insurance Types Offered Travel
Maximum Age Covered 101 years old
Medical Coverage
Overseas Emergency Assistance Unlimited
Accidental Death$25,000
Emergency Dental$500
Pregnancy (max weeks) 24 weeks
Resumption of Journey $2,000
Hospital Cash Allowance$50 per day, up to $5,000
Overseas Emergency Medical & Hospital ExpensesUnlimited
Loss of Income$10,400
Permanent Disability$25,000
Luggage & Personal Effects
Theft of Cash $250
Delayed Luggage $250
Credit Card Fraud$5,000
Travel Documents / Passport $5,000 as part of Credit Card Fraud cover
Maximum Single Item Limit $3,000 (Laptops or Cameras)
Luggage & Personal Effects $7,500
Personal Liability $5,000,000
Rental Vehicle Excess $6,000
Motorbike / Moped Coverage Not Included
Domestic Pet Care Not Included
Special Activities Packages
GolfNot Included
CruiseOptional Extra
Adventure Not Included
Snow / SkiOptional Extra
Compare all 5 Simply Travel Insurance
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