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Simply Travel Insurance

Simply Travel Insurance

Domestic, International
3.1 from 18 reviews · View Statistics

Reviews

1.0

2 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(2)
  • Value for Money
    1.5 (2)
  • Transparency
    1.0 (2)
  • Customer Service
    2.0 (2)
  • Claim Resolution Time
    • <1 week (1)
    • 1-2 weeks (1)
  • Claim ApprovedYes · No (2)
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Reviewer Photos & Videos

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Peter

PeterFar North Queensland, QLD

Fighting to get my claim paid

published
  • Thumbnail
Value for Money
Transparency
Customer Service
Incentivised ReviewNo
DestinationEurope
Claim MadeYes
Insurance Cover ForAdult
Claim Resolution Time1-2 weeks
Type of ClaimTravel Delays/Cancellations
Claim DateDecember 2019
Claim ApprovedNo
ben

benSouth East Queensland, QLD

Sneaky

published

I felt it was good value at the time of purchase. That was until I had to make a claim. They seem to have a clause for everything to avoid paying you, which is not easily accessible when purchasing the insurance. Denied a claim when my camera was stolen out of my checked in bag, because guess what? They have a clause for that! Thanks for nothing!

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeYes
Insurance Cover ForAdult
Claim Resolution Time<1 week
Type of ClaimLost/Stolen Property
Claim DateAugust 2019
Claim ApprovedNo
1 comment
Simply Travel Insurance
Customer Service R.Simply Travel Insurance
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Questions & Answers

John

Johnasked

Simply Travel Insurance

Am I covered if the airline changes schedule or cancels the flight due to Virus issues?

2 answers
Peter
Peter

If you have travel insurance prior to being declared a travel warning but if you take out after may not be covered

John
John

Thanks for clarification!

Graham Y

Graham Yasked

Simply Travel Insurance

Do you have a multi-trip policy that covers overseas and domestic travel - e.g. a walking trip in Spain coupled with a private tour in Algeria and another trip on the Ghan to Darwin and aship to Broome with connecting flights

1 answer
nbmoller
nbmoller

Yes I take an annual policy without the ski optiom, world wide cover

Carmel Campbell

Carmel Campbellasked

Simply Travel Insurance

In the case of illness, is it possible to have a companion travel with me?

No answers
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Simply Travel Insurance

Details

Compare all 5 Simply Travel Insurance
CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
Other Insurance Types Offered TravelTravelTravelTravel
UnderwriterLloyd'sLloyd'sLloyd'sLloyd's
Maximum Age Covered 101 years old101 years old74 years old101 years old
Medical Coverage
Overseas Emergency Assistance Not CoveredNot CoveredUnlimitedUnlimited
Accidental Death$25,000$25,000Not Included$25,000
Emergency DentalNot IncludedNot Included$500$500
Pregnancy (max weeks) 24 weeks24 weeks24 weeks24 weeks
Resumption of Journey $2,000$2,000Not Included$2,000
Hospital Cash AllowanceNot IncludedNot IncludedNot Included$50 per day, up to $5,000
Overseas Emergency Medical & Hospital ExpensesNot CoveredNot CoveredUnlimitedUnlimited
Loss of IncomeNot IncludedNot IncludedNot Included$10,400
Permanent DisabilityNot IncludedNot IncludedNot Included$25,000
Luggage & Personal Effects
Theft of Cash Not IncludedNot IncludedNot Included$250
Delayed Luggage Not IncludedNot IncludedNot Included$250
Credit Card FraudNot IncludedNot IncludedNot Included$5,000
Travel Documents / Passport Not IncludedNot IncludedNot Included$5,000 as part of Credit Card Fraud cover
Maximum Single Item Limit $3,000 (Laptops or Cameras)$3,000 (Laptops or Cameras)$3,000 (Laptops or Cameras)
Luggage & Personal Effects $7,500$7,500Not Included$7,500
Ancillary
Personal Liability $5,000,000$5,000,000$5,000,000$5,000,000
Rental Vehicle Excess $6,000$6,000Not Included$6,000
Motorbike / Moped Coverage Not IncludedNot IncludedNot IncludedNot Included
Domestic Pet Care Not IncludedNot IncludedNot IncludedNot Included
Special Activities Packages
GolfNot IncludedNot IncludedNot IncludedNot Included
CruiseOptional ExtraOptional ExtraOptional ExtraOptional Extra
Adventure Not IncludedNot IncludedNot IncludedNot Included
Snow / SkiOptional ExtraOptional ExtraOptional ExtraOptional Extra
Compare all 5 Simply Travel Insurance
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