Ive had this washing machine for about 3 & half years now its putting black mould like substance on my clothes. I dont use fabric softner & mix my detergent with water before putting it in the machine. I also do regular tub cleaning and leave the lid up to air and dry the machine. I absolutely never leave wet clothes in it. Anyone else have this problem?
Didnt last long
The machine was fine for just over 3 years, washing 2-3 times a week. Only issues was that washing times were long but I thought that was due to its washing size. After 3.5 years it started making loud noises when spinning and an independent technician looked at it. He said the seal at the bottom of the tub was broken and it has rusted up the gear and bearings and not worth fixing. So not using this brand again.
Purchased in June 2017.
- Verified purchase
Proceed with caution
I'm not sure about this machine. When I put it on delicates it wasn't delicate at all. It washed like a regular wash. Sometimes it beeps like the lid is up but even after moving the wet clothes around, I could not get it to continue. I had to switch it off at power point and start the load of washing again. I've only had it about a year.
Ruined towels, sheets and clothes, and caused a flood
I bought the Simpson Eziset 6.5kg top loader washing machine in December 2015, and have done two to three small loads of washing each week with it. Since purchase, this machine has progressively worn out my towels and sheets. It has transferred lint to all of my clothes despite my cleaning the lint filter every week, and even replacing the filter multiple times.
In July 2019, just 3.5 years after purchase, the machine malfunctioned during an regular wash cycle and flooded three rooms of my house, which damaged my hardwood timber floor. My fl...
Purchased in December 2015 for $525.00.
Avoid this machine
I am happy with the washing of this machine, however, it has a tendency to show that the lid is not closed (402) with an error message (when lid is closed) and machine has rust around the outside metal joining the body to the top. This doesn't impact performance but is indicative of really poor product quality I believe.
It has plastic inside the machine across top of the tub which has eroded and catches on the clothes when I remove them, causing snags.
I would not recommend anyone to buy this machine or one in the series...I could not get se...
Purchased in January 2017 at Whitfords for $890.00.
THROW AWAY PRODUCT
Seems to be a common issue with this machine. Purchased new machine (5.5kg) in 2011 and thankfully took out the extended warranty. Machine had to be replaced in 2015. Replacement machine was than put into storage for 14 months and has only been used for 3 years. Seems to be a common fault that Simpson are not prepared to admit. Controls started flashing and beeping when the lid is put down and you can't change any of the settings. Lift the lid and you can change the settings, it stops flashing and beeping, put the lid down and it again fla...shes and beeps. Cost to repair $380 + labour. I contacted Customer Service but all I got was that there is only 2 year warranty on item. Thought they may have covered because it does appear to be a known fault. Live and learn, never again.
Didnt last long
This has been a good machine , but after 4 years the digital display started flashing and did not work anymore. Repair estimate about $300. Im very disappointed, Ive always bought Simpson washers. The last one with manual controls lasted 20 years. I used it for general washing, nothing excessive.
Purchased in January 2015 for $500.00.
- Verified purchase
Works well for a time!!
Worked well over the warranty period, if you look at the questions on this site, there seems to be a faulty batch of machines where they scream to a halt and it seems to be electronic in nature. I have overseas visitors coming in the next few days and I want to offer them washing facilities so I'm forced to get it fixed. I hope it's a better price than one person who had a quote of $450 to repair theirs. So they are ok when they work, just don't rely on them. Undependable.
Edit: Just checked with a repair company and was told that this is a co...mmon problem with the Thailand built Simpsons and it was likely the main board - $300-400 to repair, about two thirds of the purchase price of $590. While looking for information I have seen this machine advertised as a clearance sale item, I'm not surprised. I'd think twice about buying this machine.
- Verified purchase
Not built to last .
Machine is only 38 months old. I only wash for myself and one child, so it certainly hasn’t been over used. it’s bedn looked after, clean the lint filter after every load. Always done a tub cleaning cycle on it regularly.
Machine has decided to flash and beep all control buttons on the panel while the lid is down and cycle has been selected. Lift the lid and it stops and correct cycle time displays. Put the lid down and the beeping starts again. There are already posts on here for this problem as well as a stack more when you google it- look...
Purchased in November 2015.
I moved out of home roughly 6 months ago just bought a cheap one until I saved enough for a decent one. I was tossing up between the 6.5kg and a bigger one. I live by myself so I just went with the 6.5kg. So many different washes to choose from. Only thing you have to remember to clean the lint catcher every wash
I am so happy to havevthis machine. Was facing so many issues with my previous lg washing machine. This is so easy to use. Even my mom can run this machine. It cleanistains and marks very nicely. I suggested my friend to upgrade her washing machine from samsung to simpson
I will highly recommend this to everyone in future. Thanks
Good Basic Washing Machine
Does what it says. Minimal controls. I just need a washing machine that washes - bells and whistles not needed. Perfect for my requirements. Seems to take a long time to complete wash - over an hour - but maybe all washing machines are like that. I put anything and everything in this machine - although not together!
We bought our machine from good guys after looking at the reviews in their website three weeks ago. Every time we wash clothes we have to level it. It rattles during the spin cycle start moving. Big sound come out and we had to stop 3 times before finish the cycle. Really unhappy and decided to wash clothes by hand. Contacted the Eloctrolux and mechanic is coming to have a look. Never ever buy again a simpson . Shame ... Australian made brand.
- Verified purchase
I have had several previous Simpson washing machines and always happy with them. This machine however seems to have a nonsensical program. It stop starts, stop starts through the whole program for no apparent reason. Even when filling up, it stops and has a think for no reason. The "Regular Wash" cycle takes a ridiculous 1hr and 10 minutes. Surely this can't be right for a top loader. My previous Simpson machine took less than 40 minutes. Even the "Fast Wash" takes 45 minutes and with all the stop start, stop start, it only washes for a very sh...ort time and only one minute rinse. Also, you can't change the program at all after starting it. You can't decide to give a larger wash or a larger rinse etc. I gave feedback to Simpson and their warranty department contacted me to say it is working correctly. They didn't want to listen to my disappointment in their programming. So it isn't going to change. It seems whoever did the programming for this machine hates top loaders and wants it to take the same amount of time as a front loader. It seems to wash OK, but I have noticed my clothes wearing out much faster.
Best home appliance
Love this exactly like the old model I had reliable n uses small amount of water just set n forget quiet economical washes doonas as well as blankets amazing capacity gentle spin as well as ground in dirty clothes come out clean n fresh love the button settings as well as dial
- Verified purchase
EZI washing !
Great little machine. Does the job well. A whole load of settings and has an option for every need. Stainless steel drum. Easy to clean the debris as well. Only negative about this machine is that the outer body seem to be made from very thin metal sheet. Will Recommend.
Love doing washing
The name says it all, it’s very easy to use. Lots of settings but still so simple. I love how quick it washes it when I need a quick wash. And if I want a proper long wash it does it efficiently. It’s not very noisey either even when it beeps to let me know it’s finished. This washing machine is cost friendly and reliable!
Excellent and does the job
We are very happy with this machine it it so easy and simple to use it is gentle on the clothes of course you have to put plenty of water in giving the clothes room to move around the machine is reasonably quite it certainly no louder than other makes and it is just set and go so very simple it even lets you know when it is finished the wash
Doesn't wash clothes and constantly stops working
Have had this machine for a few years, finally got sick of it and calling a technician to come and "assess" and I will be requesting a different machine replacement.
Constantly get clothes coming out dirtier then they go in and covered in lint. I empty the lint bit every time and have tried the instructions "tub cleaning" options. Doesn't help.
Machine has leaked & also takes twice the time stated on the machine to finish a load.
Would not recommend.
Not too bad!
Cleans really well without ruining the clothes. My husband and I work pretty dusty and oily area and our work clothes are cleaned nicely by this brand without a worry. It can get sometimes loud but i think i fill it too much.
The only downside of it is that is water consumption. It meant to save water and energy but even in low water cycle, it takes almost 15 litres. We collect the water to use it in our garden...
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Questions & Answers
My machine has all lights flashing with the SP error and doesn't work, gives LD and SP errors on start button press.
Any ideas on how to fix?
There is a loud metalic clunking noise on the first wash cycle. It goes after that cycle and continues perfectly. Is there a need for a service or is this normal? The machine is 6 months out of warranty
When i turn on my machine all the lights flash and there is a clicking noise. I cannot start the cycle with the start button. Any advice to reset the machine?
Hi Adyn and Alicia,
The Simpson "support" desk say they don't have a single technical person in their organisation who has ANY product knowledge to help!
They don't even put the phone aside and ask anyone!
Their solution is to send out a technician for $145 upfront plus parts plus labor after the first hour plus conditions on any further callouts if they don't have the right part with them. Disgraceful.
I still have the machine and the problem and hope someone can help so I can pass this dud on to a friend but i bit the bullet and bought a great Fischer and Paykel machine.
Simpson will never grace my shopping trolley again.
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