36 questions from our users
My machine has all lights flashing with the SP error and doesn't work, gives LD and SP errors on start button press.
Any ideas on how to fix?
Machine Panay board blinks and it wont start
I have a ezi set 5.5 kg washing machine...the panel has gone blank how do I fix this
Have you turned it off at the power point and then restarted it? This is what I had to do when half way through a cycle it stopped and the panel was flashing and I couldn't get it to continue. It also meant I had to do the whole cycle again. Contact the store you got it from or Simpson if you don't have any luck with turning off at power point and turning it back on..
5.5 make keeps emptying water whilst machine is filling up, when the cycle is started.
So the tub ends up empty of water
What is efo
There is a loud metalic clunking noise on the first wash cycle. It goes after that cycle and continues perfectly. Is there a need for a service or is this normal? The machine is 6 months out of warranty
how to disconnect the 'lid not closing' sensor, which is itself faulty
When I close the lid all the functions start flashing. When lid is opened all functions are ready to go. What could be the problem
What is the LD error?
My machine is flashing lights and makes a clicking noise! What do I do?! I need my washer I have two kids
We just bought this washing machine, have installed and attempted to do two loads of washing with liquid detergent and a fabric softner however the clothes are still smelling dirty. Can someone please confirm the correct place to put these, we’ve attempted down the middle shute.
When i turn on my machine all the lights flash and there is a clicking noise. I cannot start the cycle with the start button. Any advice to reset the machine?
Hi Adyn and Alicia,
The Simpson "support" desk say they don't have a single technical person in their organisation who has ANY product knowledge to help!
They don't even put the phone aside and ask anyone!
Their solution is to send out a technician for $145 upfront plus parts plus labor after the first hour plus conditions on any further callouts if they don't have the right part with them. Disgraceful.
I still have the machine and the problem and hope someone can help so I can pass this dud on to a friend but i bit the bullet and bought a great Fischer and Paykel machine.
Simpson will never grace my shopping trolley again.
How do you change the washing time to make it shorter?
The electronics have gone in my machine, It's 7 years old now, Sadly this will be the 3rd repair in less than 3 years on the machine if we decide to get it repaired,
Is it really worth getting it fixed?
Touchpad problem! I have been gently pressing the buttons to change options and activate on my 1year w/machine. Now I have to apply a bit of pressure on the finger when pressing the buttons to change options... Sometimes it works other times it dosent . Any solution fom anyone please will be much appreciated?
My 6.5kg Simpson fills with water then switch’s it’s self off , can anyone help?
How do I change water level once program has started? EG from medium to high?
Do not touch anything except the power on /off switch, the machine the machine will stop now the lid lock will release so if you wished you could add extra items if you wanted but now you can alter the water level with the lid closed simply turn the power back onn and the machine will sence the altered water level and resume to fill to the new level
But never force any function
the time remaining i presume is jn mjnutes,but this machines 1 minute equates to 2 minutes actual time.is there a problem ? it is a 5'5kg top loader eziset
Every program I select keeps coming up with EFO. Any ideas?
Normally, the error EFO is related to not enough hot water coming into the tub. If problem persist, I would suggest checking with a technician.
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