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Sims Direct

Sims Direct (page 3 of 9)

4.7 from 167 reviews

Reviews

4.7

167 reviews
5
(149)
4
(5)
3
(0)
2
(3)
1
(10)
  • Value for Money
    4.8 (116)
  • Customer Service
    4.9 (109)
  • Rates and Fees
    4.8 (109)
  • Transparency
    4.8 (106)
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Tracy C.

Tracy C.Sydney Surrounds, NSW

Great product

published

The sim worked great in USA for my trip. Was quick delivery to my house before my trip and simple and easy to use. Didnt have any issues while using my SIM card.

Perfect while travelling

published

Very good experience, will recommend it to everybody was very easy to use had no problems at all and was very convenient to make local calls when necessary and enoug Gb to keep family up to date on our travels

Bronwyn

BronwynCanberra 2600, ACT

Worked a treat

published

Perfect for local and international calls and data use which enabled us to keep friends and family updated on our travels. Only downside was some random calls from Detroit etc

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Jules

JulesGreater Melbourne (Metropolitan), VIC

  • 5 reviews
  • 2 likes

Excellent product. Very convenient.

published

Highly recommend. Bought the Sim for New Zealand. Ordered it online via Express post and received it the next day. I put it in my second sim slot on my phone, followed the instructions when we got there and it was a lifesaver. Will certainly be purchasing it for our trip to Europe next year. Highly recommend this product.

Sim Sin

published

arrived in USA initially had difficulty inserting sim owing to broken tool provided. When inserted and instructions followed nothing happened. Tried to make contact with company and still nothing. Important contacts could not be made with my phone . Never use this company again

1 comment
Sims Direct
SimsDirectSims Direct
Victor C.

Victor C.Perth, WA

Awesome customer service and great simcard for the EU

published

The customer service was amazing and any time I had any issues, I'd get a quick reply. The service itself was great, travelling across Europe, I had no issues with reception at all.

Do yourself a favour and save the hassle of buying a simcard at the Airport, Simsdirect is all you need and for great value. Would definitely recommend !!

David

David

  • 2 reviews

Landscape contact must have!

published

Outstanding except for some remote areas. For peace of mind and to hit the ground running don't leave home without it. Support with some tech loading issues was first class...thanks SimsDirect!

Grant L.

Grant L.Sydney, NSW

  • Verified purchase

Rubbish, dont risk it!

published

Bought a simsdirect sim to use as soon as I stepped off the plane in London and nothing, zip, wouldnt connect! I had to go to an EE store and buy another sim (that worked as it should have!) - losing hours of my first day and unable to make important calls on arrival in London ...not happy.

1 comment
Sims Direct
SimsDirectSims Direct
Dee

DeeCentral Highlands and Goldfields, VIC

  • 19 reviews
  • 6 likes

Soo easy

published

The process is very easy. When we landed at Heathrow we went to a cafe to have a coffee and just popped the SIMs into our phones and after a restart they were ready to go within 5 minutes. 3 sent out texts with clear directions on how to get the process started. The data SIM was perfect for using google maps as sat nav and still plenty left over for web searches etc. I would recommend this to all travellers.

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Superbunny

SuperbunnyLaunceston, TAS

  • 2 reviews

A product that works great

published

The SIM card worked great from the moment we rebooted the phone. It handled gps, Facebook, maps and phone calls as described. It just takes the hassle out getting connected in a foreign country straight up.

Perfect

published

The SIM arrived quickly and once I arrived in NZ it was easy to set up and start using. Im travelling to Canada next year and will be getting a SIM card from SimsDirect before I go!

Ron L.

Ron L.Sydney, NSW

A Must For China

published

Easy to Use, Worked Perfectly!

published

There were easy instructions and the SIMs worked straight away. We purchased 2 SIM cards each just in case we used heaps of data, but even using Google Maps, Messenger services and all other apps on our phone, we barely used 2 of 12GB! Best part is that we have spares for our next trip to Europe because they dont expire until you activate them in country thanks SimsDirect!

Wayne

WayneSYDNEY

  • 2 reviews
  • 3 likes
  • Verified purchase

Hardly worked!

published

I purchased a Simsdirect SIM USA card as well a SIMCORNER USA card. The main reason I purchased the SIMdirect card was so I could call home to Australia although I also wanted a backup data card. It was next to useless. Even when I had a good signal in the big towns and cities I still could not make a decent call. I did try but gave up after making only one worthwhile call. The SIMCORNER card did not offer free calls to Australia although it worked much better with voice calls via the WhatsApp and Messenger etc. I could not recommend the USA SIM card from SIMdirect. It is hard to rate any of the categories below other than one out of five as it simply did not work.

1 comment
Sims Direct
SimsDirectSims Direct
ChezB

ChezBHunter Region, NSW

Easy to use. Great coverage

published

SIM arrived promptly, within a couple of days. Set up was really easy. Basically plug in and go. Almost perfect coverage throughout France, Italy and Hungary. There was probably only one day I had a few issues with coverage travelling from Pompeii back to Rome. We had wi-fi at most accommodation so 12GB was ample for 18 days of checking social media and emails, maps, downloading the odd Netflix show and uploading photos.

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Dave M.

Dave M.Sydney, NSW

  • Verified purchase

USA Travels Coast to Coast

published

Worked perfectly,We travelled from San Fran ,Texas ,New York,Las Vegas to Seattle where we drove back down to San Fran.Plenty of data as there is wifi everywhere in the States.Would use again

Ali

AliSydney, NSW

Easy to Use and great coverage

published

Used throughout Vietnam. Good coverage and more than enough data included. Great to be able to insert and start using at airport to help locate hotel rather than buying a sim card in Vietnam.

Bruce

BruceMetropolitan Adelaide, SA

Worked brilliantly, easy activation

published

Used in Finland, Estonia And Italy for 30 days without any problems whatsoever. To arrive at an airport or train station and see the long lines at provider stores made it even more worthwhile.
Used only 2GB out of 12, however used free WiFi regularly.
Great initiative to be organised before even leaving Australia.
Thoroughly recommend.

Tom

TomSouth East Queensland, QLD

New Zealand Travel SIM Card 10GB 30 Days

published

It was a simple process when I landed in New Zealand I swapped over to the the travel sim on my phone and I was connected within minutes to the local 2 degrees network which is one of the main telcos in New Zealand. Great reception and coverage around the main towns in New Zealand. Some areas in New Zealand have no network coverage for any of the local providers so make sure you download offline maps of your route to your destination before you hit the road. Otherwise make sure your car has a GPS so that you don't get lost. Otherwise the service is very good for this travel sim. Would highly recommend getting one if your travelling to NZ.

Great customer service

published

Was very easy to set up and use. No problems at all. Had great service. Would definitely get again.
My Sim still had not arrived a couple of days before I was leaving. (Australia Post couldnt located it even with a tracking number) I contacted SimsDirect who sent another one express post which arrived the next day. Great customer service.

Page 3 of 9
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Questions & Answers

Sue H.

Sue H.asked

We are heading to Russia, Baltic’s and down through Vienna Dubrovnik and Turkey in late April. Do these work there? If I purchase now can I wait to activate them when we leave Sydney on 21/4/2020?

1 answer
AmyH
AmyH

Hi Sue, you can purchase them now and you can only activate once you arrive in Europe. here is the link to their website which list where they work. https://simsdirect.com.au/?msclkid=d18e1947fce016b94813470db130e9dd

Viki W.

Viki W.asked

I will be travelling in the UK and Europe for two months starting in late May. For my phone I will need two 30 day SIM cards. From the information I assume this means I will be using two separate phone numbers. Is there any way of simplifying this process? Thanks, Viki

2 answers
Ken. S
Ken. S

Hi, I can see the issue that you may be facing but I'm not sure of the answer. Best to contact Vanessa or Supriti who are the owners of this company. They were terrific when I first purchased the sim cards and again when I had a question while on holiday in NZ. I'm sure they will answer your question asap when you send an email to them. I found the following info in an email they sent to me:
How do I top-up if I run out of data or days?
Most of our SIMs cannot be topped up or extended. We'd recommend grabbing an extra SIM to make sure you're covered for your full trip!

Happy and safe travels!

Viki W.
Viki W.

Thanks Ken!

Rustyj

Rustyjasked

I am travelling through Spain doing the Camino. What will the coverage be like with htis SIM in the small villages throughout Spain?

1 answer
Gavin
Gavin

Hi Rustyj,
It worked really well for me in the places that I travelled to (Venice, coastal towns of Croatia and Greece, all of Israel, and Iceland), but I did not go to Spain, so I can't really comment on coverage for the Camino walk.

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