Reviewer Photos & Videos
Hell yeah 5 stars baby! You guys were great sim arrived in the post with plenty of time, worked great during the whole trip, the team was super helpful on messenger too and replies so fast 10/10
Easy set up. Worked perfectly. Incredibly helpful go have 24/7 wifi. Worked all over France without drop out. Local calls were an absolute bonus. Will use this company again on future travels.
Excellent SIM for New Zealand
The SIM card arrived quickly. Installation was simple and instructions were clear.
We had great coverage while travelling through both islands in New Zealand.
Also, 10GB was excellent - no need to wait until we had WiFi.
Happy all round and would definitely use again.
Excellent SIM card for Europe
The SIM card was super easy to install and use, and was operational immediately. I used data for maps, social media and browsing for a 2 week holiday and it worked perfectly.
No connection in Europe
I bought a SIM for my phone and my wife's. 30 Day Europe cards.
I was unable to connect my card in spite of contacting the support line. They were very helpful and refunded my money.
My wife's card worked for 2 weeks and then disconnected.
I purchased a SIM locally for 22 Euros and no issues.
Correction, I did not receive a refund as promised
Easy and straight fwd
Works great , had a few glitches but team was very responsive in trying to solve the issue which wasn't actually their fault (provider hiccup)
Will recommend/use for my next trips.
So easy - no problems.
Worked perfectly as described. Turned on in LA, up straight away. Used in LA & Las Vegas absolutely no problems. Would use again no worries. These people are very helpful and I recommend the product used.
Feeling of reassurance
It was a feeling of security to know that I had data when I needed it when I was travelling. I didn't make any phone calls though, so I can't comment on that side of it.
Interesting point to mention was whilst in Nice I did a day trip to Monaco. Unfortunately Monaco, as it's own country, is not included in the Europe & UK package so had to turn off data while there to avoid excess charges.
Otherwise I would highly recommend SimsDirect and will defiitely use again and recommend.
Would have been lost without it
I purchased our SIM cards before we left for China and installed once we landed. They worked seamlessly throughout using all apps. Other people on our trip that were using their normal Australian SIM cards were blocked via the firewall from basically everything. I recommend this sim to anyone travelling to China.
Awesome Service and Great Coverage!
My family and I all used the sims and found them super easy to activate and worked everwhere we went (France, Germany, Switzerland, Italy, Belgium, The Netherlands & Greece). It tells you a few days out when it will run out. The link to the 3 website was great because it monitored your data usage too! I will be definitely ordering more for next years trip!
Customer service 5 stars
Excellent advice and extremely helpful service. Very helpful for a non tech person, attempting to navigate overseas internet use. Connected using the online chat system and it was very prompt.
Has changed the way I travel
No more seeking out local SIMs, these things work really well. The 71 Country Euro also works in Asia. And on the day before flying out you can even set it up in Australia.
This is an absolute case of *Works as Advertised*
Fantastic product great value for money
Excellent no problem in all the countries we visited plenty of data and great value for money! First time we had used a sim rather than just wifi and this product was perfect for us.
Great! The phone worked all over Europe, except for one country, Montenegro, but considering the number of other countries it DID work in, that was not an issue.
Totally worth the money spent.
Delivers on its promise!
This SIM card was all that it promised. Worked seamlessly, loads of data for a month away even when using Apple Maps, worked a treat! We were in England, Slovakia, Hungary, Austria & Czech Republic and it connected automatically as soon as we arrived just as promised. Would definitely recommend and buy this SIM card again. Well done SIMS Direct!
Simple and effective
Was a simple process to set up. Just had to pop in my SIM when I arrived in London and the data was working after i restarted my phone.
Only negative aspect was that in each country I visited, Vodafone, which seems to be the best network there, wasn't used. So occasionally, while people who I was travelling with had coverage on the Vodafone network, I did not, because I was on another network.
So if traveling to London, wouldn't recommend, since its really easy to pick up a Vodafone SIM at Heathrow airport and then you don't have the wonder whether your SIM card would work etc. But otherwise good product.
Great Investment !
I am so glad I pre-purchased a sim card before I headed overseas.
The process was so easy, all I had to do was change over my sim card during my flight to London.
Once I landed, I switched my phone back on and it worked immediately. I was concerned that I would use all the data on the 3 weeks whilst I was away, but I ended up only using 4GB out of 12GB.
I was using social media the whole time, as well as skype calls to my family.
I visited London, Croatia, Berlin and Greece. – I never had any issues the sim just picked up I had changed location and carried on working as normal.
I will definitely be purchasing one for my upcoming trip to Singapore.
Amazing holiday coverage
Totally recommend going with SimsDirect while you are holidaying. Set up is super easy, no down time at all. Being able to stay in touch and connected while out and about was fantastic. Especially for navigating cities and places you haven't been before. I am heading back overseas again in October and will definitely grab another one before I go!
Simple and effective connectivity
Installation was easy using the SIM tool supplied with our SIMs. Set up was easier than suggested. Everything just worked once the SIMs were installed. Documentation about checking on data use could be clearer but once I set up on the 2Degrees website that was easy to check.
Hassle Free overseas phone usage
Sims Direct provide a very simple & affordable solution to overseas phone usage. I plugged the sim into my phone & it just worked! Plenty of data for google maps & staying in touch with my family. That’s alI I wanted & this solution delivered! I bought a USA sim & a Europe sim which both worked faultlessly. These guys were also very helpful when I first purchased my Sims. So much easier than a stressful search for unknown providers in each country when you land, and your loved ones want to know you arrived safely!
Questions & Answers
How well do they work in South Africa?
We are heading to Russia, Baltic’s and down through Vienna Dubrovnik and Turkey in late April. Do these work there? If I purchase now can I wait to activate them when we leave Sydney on 21/4/2020?
Hi Sue, you can purchase them now and you can only activate once you arrive in Europe. here is the link to their website which list where they work. https://simsdirect.com.au/?msclkid=d18e1947fce016b94813470db130e9dd
I will be travelling in the UK and Europe for two months starting in late May. For my phone I will need two 30 day SIM cards. From the information I assume this means I will be using two separate phone numbers. Is there any way of simplifying this process? Thanks, Viki
Hi, I can see the issue that you may be facing but I'm not sure of the answer. Best to contact Vanessa or Supriti who are the owners of this company. They were terrific when I first purchased the sim cards and again when I had a question while on holiday in NZ. I'm sure they will answer your question asap when you send an email to them. I found the following info in an email they sent to me:
How do I top-up if I run out of data or days?
Most of our SIMs cannot be topped up or extended. We'd recommend grabbing an extra SIM to make sure you're covered for your full trip!
Happy and safe travels!
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.