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Sims Direct

Sims Direct (page 5 of 9)

4.7 from 167 reviews · View Statistics

Reviews

4.7

167 reviews
  • Value for Money
    4.8 (116)
  • Customer Service
    4.9 (109)
  • Rates and Fees
    4.8 (109)
  • Transparency
    4.8 (106)
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Connor K.

Connor K.Metropolitan Adelaide, SA

Amazing

published

Hell yeah 5 stars baby! You guys were great sim arrived in the post with plenty of time, worked great during the whole trip, the team was super helpful on messenger too and replies so fast 10/10

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Georgie

GeorgieGreater Melbourne (Inner), VIC

Just brilliant!

published

Easy set up. Worked perfectly. Incredibly helpful go have 24/7 wifi. Worked all over France without drop out. Local calls were an absolute bonus. Will use this company again on future travels.

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Karen H

Karen HGreater Melbourne (Outer), VIC

Excellent SIM for New Zealand

published

The SIM card arrived quickly. Installation was simple and instructions were clear.

We had great coverage while travelling through both islands in New Zealand.

Also, 10GB was excellent - no need to wait until we had WiFi.

Happy all round and would definitely use again.

Thanks

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Belinda W.

Belinda W.Canberra 2600, ACT

Excellent SIM card for Europe

published

The SIM card was super easy to install and use, and was operational immediately. I used data for maps, social media and browsing for a 2 week holiday and it worked perfectly.

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pit

pitPerth, WA

  • 2 reviews
  • 2 likes

No connection in Europe

published

I bought a SIM for my phone and my wife's. 30 Day Europe cards.
I was unable to connect my card in spite of contacting the support line. They were very helpful and refunded my money.
My wife's card worked for 2 weeks and then disconnected.

I purchased a SIM locally for 22 Euros and no issues.

Correction, I did not receive a refund as promised

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SamyKn

SamyKn

  • 2 reviews

Easy and straight fwd

published

Works great , had a few glitches but team was very responsive in trying to solve the issue which wasn't actually their fault (provider hiccup)
Will recommend/use for my next trips.

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Laurie B.

Laurie B.

  • 5 reviews

So easy - no problems.

published

Worked perfectly as described. Turned on in LA, up straight away. Used in LA & Las Vegas absolutely no problems. Would use again no worries. These people are very helpful and I recommend the product used.

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KazF

KazFEltham North

  • 2 reviews

Feeling of reassurance

published

It was a feeling of security to know that I had data when I needed it when I was travelling. I didn't make any phone calls though, so I can't comment on that side of it.

Interesting point to mention was whilst in Nice I did a day trip to Monaco. Unfortunately Monaco, as it's own country, is not included in the Europe & UK package so had to turn off data while there to avoid excess charges.

Otherwise I would highly recommend SimsDirect and will defiitely use again and recommend.

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Steve

Steve

  • 2 reviews

Would have been lost without it

published

I purchased our SIM cards before we left for China and installed once we landed. They worked seamlessly throughout using all apps. Other people on our trip that were using their normal Australian SIM cards were blocked via the firewall from basically everything. I recommend this sim to anyone travelling to China.

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Julia T.

Julia T.Greater Melbourne (Outer), VIC

Awesome Service and Great Coverage!

published

My family and I all used the sims and found them super easy to activate and worked everwhere we went (France, Germany, Switzerland, Italy, Belgium, The Netherlands & Greece). It tells you a few days out when it will run out. The link to the 3 website was great because it monitored your data usage too! I will be definitely ordering more for next years trip!

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Customer service 5 stars

published

Excellent advice and extremely helpful service. Very helpful for a non tech person, attempting to navigate overseas internet use. Connected using the online chat system and it was very prompt.

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Gerald Englebretsen

Gerald EnglebretsenHobart, TAS

  • 2 reviews

Has changed the way I travel

published

No more seeking out local SIMs, these things work really well. The 71 Country Euro also works in Asia. And on the day before flying out you can even set it up in Australia.
This is an absolute case of *Works as Advertised*

1 comment
Sims Direct
SimsDirectSims Direct

Thanks for the review Gerald :)

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Laine

LainePerth, WA

Fantastic product great value for money

published

Excellent no problem in all the countries we visited plenty of data and great value for money! First time we had used a sim rather than just wifi and this product was perfect for us.

1 comment
Sims Direct
SimsDirectSims Direct

Glad we could help out Laine! Really appreciate the review :)

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Tash

TashGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Always Connected

published

Great! The phone worked all over Europe, except for one country, Montenegro, but considering the number of other countries it DID work in, that was not an issue.
Totally worth the money spent.

1 comment
Sims Direct
SimsDirectSims Direct

Thanks for the review Tash!

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Andrew  Yvette

Andrew YvetteAU

  • 3 reviews
  • 1 like

Delivers on its promise!

published

This SIM card was all that it promised. Worked seamlessly, loads of data for a month away even when using Apple Maps, worked a treat! We were in England, Slovakia, Hungary, Austria & Czech Republic and it connected automatically as soon as we arrived just as promised. Would definitely recommend and buy this SIM card again. Well done SIMS Direct!

1 comment
Sims Direct
SimsDirectSims Direct

Thanks for the review Andrew! Glad we could help out for your EU trip :)

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Simple and effective

published

Was a simple process to set up. Just had to pop in my SIM when I arrived in London and the data was working after i restarted my phone.

Only negative aspect was that in each country I visited, Vodafone, which seems to be the best network there, wasn't used. So occasionally, while people who I was travelling with had coverage on the Vodafone network, I did not, because I was on another network.

So if traveling to London, wouldn't recommend, since its really easy to pick up a Vodafone SIM at Heathrow airport and then you don't have the wonder whether your SIM card would work etc. But otherwise good product.

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Kathryn.26

Kathryn.26South East Queensland, QLD

Great Investment !

published

I am so glad I pre-purchased a sim card before I headed overseas.

The process was so easy, all I had to do was change over my sim card during my flight to London.

Once I landed, I switched my phone back on and it worked immediately. I was concerned that I would use all the data on the 3 weeks whilst I was away, but I ended up only using 4GB out of 12GB.

I was using social media the whole time, as well as skype calls to my family.

I visited London, Croatia, Berlin and Greece. – I never had any issues the sim just picked up I had changed location and carried on working as normal.

I will definitely be purchasing one for my upcoming trip to Singapore.

1 comment
Sims Direct
SimsDirectSims Direct

Thanks for the Review Kathryn! Glad to have you apart of the family :)

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Amazing holiday coverage

published

Totally recommend going with SimsDirect while you are holidaying. Set up is super easy, no down time at all. Being able to stay in touch and connected while out and about was fantastic. Especially for navigating cities and places you haven't been before. I am heading back overseas again in October and will definitely grab another one before I go!

1 comment
Sims Direct
SimsDirectSims Direct

Really appreciate the review Tracey. Thank you!

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Peter A.

Peter A.Darling Downs, QLD

Simple and effective connectivity

published

Installation was easy using the SIM tool supplied with our SIMs. Set up was easier than suggested. Everything just worked once the SIMs were installed. Documentation about checking on data use could be clearer but once I set up on the 2Degrees website that was easy to check.

1 comment
Sims Direct
SimsDirectSims Direct

Thanks for the review Peter! :)

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Laurence D.

Laurence D.Perth, WA

Hassle Free overseas phone usage

published

Sims Direct provide a very simple & affordable solution to overseas phone usage. I plugged the sim into my phone & it just worked! Plenty of data for google maps & staying in touch with my family. That’s alI I wanted & this solution delivered! I bought a USA sim & a Europe sim which both worked faultlessly. These guys were also very helpful when I first purchased my Sims. So much easier than a stressful search for unknown providers in each country when you land, and your loved ones want to know you arrived safely!

1 comment
Sims Direct
SimsDirectSims Direct

Appreciate the review Laurence! Thanks for putting your trust in us for both your US & EU trip :)

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Page 5 of 9
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Questions & Answers

Ian

Ianasked

How well do they work in South Africa?

No answers
Sue H.

Sue H.asked

We are heading to Russia, Baltic’s and down through Vienna Dubrovnik and Turkey in late April. Do these work there? If I purchase now can I wait to activate them when we leave Sydney on 21/4/2020?

1 answer
AmyH
AmyH

Hi Sue, you can purchase them now and you can only activate once you arrive in Europe. here is the link to their website which list where they work. https://simsdirect.com.au/?msclkid=d18e1947fce016b94813470db130e9dd

Viki W.

Viki W.asked

I will be travelling in the UK and Europe for two months starting in late May. For my phone I will need two 30 day SIM cards. From the information I assume this means I will be using two separate phone numbers. Is there any way of simplifying this process? Thanks, Viki

2 answers
Ken. S
Ken. S

Hi, I can see the issue that you may be facing but I'm not sure of the answer. Best to contact Vanessa or Supriti who are the owners of this company. They were terrific when I first purchased the sim cards and again when I had a question while on holiday in NZ. I'm sure they will answer your question asap when you send an email to them. I found the following info in an email they sent to me:
How do I top-up if I run out of data or days?
Most of our SIMs cannot be topped up or extended. We'd recommend grabbing an extra SIM to make sure you're covered for your full trip!

Happy and safe travels!

Viki W.
Viki W.

Thanks Ken!

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