Reviewer Photos & Videos
Major Problem with Sirius Ducting Kit - rainwater ingress & non-existent after sales support
UPDATE 09/20: The Sirius Team have sent their own nominated installer to look at the issue and identified some areas that were rectified. Hopefully this will resolve the matter. Will not know until it rains at which time, we will post another update. We cannot fault the rangehood itself - it's a great product and very easy to clean. There could be room for improvement with the ducting kit/installation instructions.
Purchased a Sirius L520 Rangehood and genuine Sirius Roof Ducting Kit 14 months ago. Every time it rains our cooktop is saturated...with water coming through the motor unit of the Rangehood. Our installer has come out 3 times and all he can ascertain is that water is coming through the top of the roof ducting kit and down into the rangehood. He has done everything he can to seal it so it has nothing to do with the installation. The Sirius support team have been very slow to respond and are now hiding behind COVID-19 restrictions by not taking calls or responding to emails at all! The only thing they have done when we initially contacted them is supply us with longer ducting and a different cap which was the wrong diameter for the tube they supplied. Regardless, we continue to have a water feature in our new kitchen every time it rains! Sirius has not responded to our most recent attempt at contacting them. Based on the after sales support and lack of response, I would not recommend this product at all!
Questions & Answers
I have a 900 induction cook top. We are currently thinking of replacing our canopy rangehood which is useless. The overhead cupboards will be replaced to accomodate for an undermount rangehood. however, in order to make all the overhead cupboards equal in size our opening will be 760cm meaning we cannot fit the Sirius 850cm.
My question is will the 520 with outboard motor be sufficient over a 900 induction cooktop?
Unfortunately no, For a 900mm induction we'd recommend the twin motor onboard 850 model, at a minimum the 850 offboard with the motor no further than 3 metres away. Rule of thumb with a rangehood, the cooking zones should not be greater in width than the hood. A 900mm induction zones are generally 800mm wide in total as they don't go all the way to the edges of the glass. If you installed the 520mm single motor you would have major issues with condensation from the cooktop. Induction cooktops create 60% more condensation than gas cooktops as there is no heat from the flames to burn off residual moisture.
How do you remove the filters for cleaning please my no is 0424731881
The filters are spring loaded, so just grab the knob on the filter and the whole thing forwards, then pull downwards to get the filter out. It can then be placed in the dishwasher to clean and then refitted when it is clean and dry.
We're looking at buying the SL906 L850 and have a query re ducting. The spec diagrams indicate that ducting is from the top of the unit, however the 3D diagram of the rangehood suggests there is a rear outlet. As our rangehood will back onto an external wall, is it possible to duct straight out the back of the unit?
The SL906 L 850 is able to rotate the motor so that it is rear venting. You can then install the ducting that is most suitable for your house and rangehood.
The noise level difference between top and rear venting will be basically the same.
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