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- Verified
Outstanding build & great too deal with!!
Very happy with how my first home was built, outstanding quality!
My supervisor Matt was extremely helpful & made the build go as smooth as possible with no hiccups on the way, everything I asked for or wanted different he made work.
Highly recommend SJD will definitely be building with them again & requesting Matt as supervisor.
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- Site Admin
- Timeliness
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- Plumbing & Waterproofing
- Electrical & Lighting
- Flooring
- Transparency
- Incentivised Review No
- Build StagePost-Construction
- Construction End DateJuly 2022
- Verified
Extremely Disappointed Customer
Unfortunately, we’ve been extremely disappointed with the entire build process and end result. SJD Homes had such a good reputation and that was one of the many reasons we decided to build with them but it doesn’t seem to be that way anymore and it clearly shows in the poor quality workmanship and the lack of communication and site supervision.
We’ve been in the house for over 10 months now and they’re still trying to rectify issues that were supposed to be completed prior to handover. We’ve experienced an underground pipe that’s burst and re...
Read morepeated blocked toilets due to a poor site clean where bricks and tiles were buried instead of being removed, unapproved ceiling quads placed in en-suite and bathroom to cover up inconsistent caulking, bulges and nails coming through the plaster on numerous walls, poor painting throughout the entire house, paint splatters on tiles, door architrave set too high leaving 2.5cm gap from flooring, cracked roof tiles that have been filed with silicone instead of being replaced which than resulted in leaks throughout the house, hole in the brickwork that was only rectified last month and mortar discoloration/dissatisfaction. Please feel free to DM me on Instagram if you’d like honest feedback regarding my experience with SJD Homes and the overall building process! @sjdsinclairmk2- Customer Service
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- Incentivised Review No
- Build StagePost-Construction
- Verified
Outstanding Quality Building Company
From start to finish of this process the team at SJD Homes have been outstanding. If you are looking for an honest, quality building company that uses their own high quality workmen, provide amazing attention to detail, are well priced in the market, have staff that exhibit excellence in their field.... then look no further SJD Homes have it all for you!
We found they were always there to answer any queries that we had and went above and beyond to help us on our tight budget. We signed a fixed price contract and came in on budget. After the f...
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- Plumbing & Waterproofing
- Electrical & Lighting
- Flooring
- Transparency
- Incentivised Review No
- Build StagePost-Construction
- Construction End DateJuly 2022
- 2 reviews
- Verified
Very happy with my new build. Highly recommend
Built our first house with sjd and extremely happy with the build quality & finish. Color Selection experience was amazing as lot to choose from standard range. Even upgrades were at affordable price. Despite lockdown delays and material shortages our whole build process was very smooth. Huge thanks to Rachel and kyle. Will build with SJD again. Highly recommend.
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- Site Admin
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- Plumbing & Waterproofing
- Electrical & Lighting
- Flooring
- Transparency
- Incentivised Review No
- Build StagePost-Construction
- Construction End DateJune 2022
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- Verified
So happy with my first home!
I have just built my first home with SJD and highly recommend! Mark and James were so helpful throughout the entire process and were always available to answer my questions or catch up to go over my plans and make any changes. Thank you very much SJD for making my home come to life!
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- Site Admin
- Timeliness
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- Plumbing & Waterproofing
- Electrical & Lighting
- Flooring
- Transparency
- Incentivised Review No
- Build StagePost-Construction
- Construction End DateMarch 2022
- Verified
Love my first home!
I have just finished building my first home with SJD and love how it has turned out! A huge thank you to Mark and James for answering all my question so quickly and ensuring the whole process ran smoothly. They kept me updated on all stages of the build and made sure that the final touches were perfect before handover. I can’t thank SJD enough and highly recommend them!
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- Structural Integrity
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- Electrical & Lighting
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- Transparency
- Incentivised Review No
- Build StagePost-Construction
- Construction End DateMarch 2022
- 2 reviews
- 1 like
- Verified
You won’t be getting what you’ve seen at a display home from them.
Build a new home with them.
Never again what a chaos and we are not happy.
Display homes are beautiful, don’t expect to get what you see and think you’ll be buying that.
Contract states: owner shall not instruct or guide contractors from builder.
Several trades people been contacting us directly because they were given my number by the site manager because they couldn’t figure out what was happening.
Damages during build were not replaced but fixed, so why is the builder insured during a build?
Master bedroom window got damaged during install and is now fixed but dents and scratches still visible, spacers used to keep the awning window in position....
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- Incentivised Review No
- Build StagePost-Construction
- Construction End DateApril 2022
Hi Dennis,
We are surprised and disheartened to hear that you are not satisfied with your new SJD home, as we believe your home was handed over to you with an exceptionally high standard of finish th...
Read moreat SJD Homes is proud of. We addressed all items that required rectification prior to handover and you signed documentation to say that you were satisfied with the condition of the home. Although we have not been made aware of some of these issues and would prefer to discuss this with you privately, we have decided to respond to your review to clear up your concerns. However, we would appreciate it if you could reach out to us directly so that the matter can be dealt with through Head Office.Thank you for the phone conversation earlier.
Sorry to hear that we are both, still on a completely different level of acceptance regarding quality....
Read more Yes we signed the documents, because we wanted this experience to be done and over with. Offcourse when living in a house you start to notice things right or wrong. We will report them accordingly as per your request.Related Articles
- Verified
Matt was great SJD have been awesome throughout the build and after on follow ups. Highly recommend
Everything was great. From customer service to quality of build to follow ups.
Always easy to get hold of. Final cost was accurate. We are very happy with the new house. Really bloody looking forward to our next build Go the Bombers
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- Incentivised Review No
- Build StagePost-Construction
- Construction End DateMarch 2022
- Verified
Very happy with my new home!
Thankyou SJD for making building so easy. I highly recommend this company. Thankyou Mark for being my salesmen & James for being my building supervisor. Very professional and easy to contact when needed. My house has turned out to be awesome and super happy with it.
Thank you very much SJD
- Incentivised Review No
- Build StagePost-Construction
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- Verified
So happy with our new home!
We are so happy with the finished product! The attention to detail and finish is excellent! Very helpful team who were there right throughout the process. Our Supervisor was awesome and kept us up to date throughout the whole process. We are so happy with our new home. This was our second home with SJD and we would happily build with them again! Great experience.
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- Plumbing & Waterproofing
- Electrical & Lighting
- Flooring
- Transparency
- Incentivised Review No
- Build StagePost-Construction
- Construction End DateFebruary 2022
- Verified
Support throughout the entire process...
Received my keys a few days ago, and am so excited to move in! I have been well supported by SJD throughout the entire process, from picking the floor plan and adding features to make the house my own, through to construction. Very happy with the work of my site manager, Matt, keeping in regular communication with updates as well as delays or changes that effected my build during lockdown. Matt was very helpful, always taking the time to answer my queries along the way.
Now I have my keys, I still feel supported by SJD, that any questions will ...
- Customer Service
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- Structural Integrity
- Plumbing & Waterproofing
- Electrical & Lighting
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- Transparency
- Incentivised Review No
- Build StagePost-Construction
- 2 reviews
- 2 likes
- Verified
Our beautiful new SJD home
Our recent build with SJD is one that I feel positive and happy about! If someone asked us what we thought of our build, I would smile and I’d only have positive words, as from start to finish the team were helpful, kind, supportive, honest and the build felt smooth (even with the lockdowns and supply shortages).
Our site supervisor Kim was hands down one of our favorite people to deal with - Nothing was ever a silly question, I was always reassured and things were always explained to me (even if I didn’t know all the building terms and lingo)....
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- Structural Integrity
- Plumbing & Waterproofing
- Electrical & Lighting
- Flooring
- Transparency
- Incentivised Review No
- Build StagePost-Construction
- Construction End DateFebruary 2022
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- 5 reviews
- 3 likes
- Verified
SJD Second to none
SJD - the best on the market.
We went through so many builders and display homes that were so tiring and very confusing and then we came across SJD.
We met Kevin Pearson at one of the SJD displays and it was instantly clear to us that SJD was the one.
Kevin’s patience is second to none. His industry knowledge is invaluable. His help in developing our custom design house was outstanding. Kevin is a great listener and we always received genuine feedback. We appreciated that he spoke his mind and wasn't just telling us what he thought we wanted to...
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- Incentivised Review No
- Build StagePost-Construction
- Construction End DateOctober 2021
- Verified
The best experience building our first home!
From the moment we stepped into the Caversham display, we knew that this was the home we wanted to build, and the whole team at SJD Homes made the process so much easier.
From the administration side of things, Rosie was absolutely amazing! She kept in contact and updated us as much as possible.
Building a home in the midst of a pandemic was never going to be easy, but our supervisor Matt made it as easy as possible! And again, was absolutely amazing to deal with, communication was excellent and we couldn’t be any happier with the quality of our new home.
10/10 would recommend SJD Homes any day of the week!
- Customer Service
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- Timeliness
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- Electrical & Lighting
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- Incentivised Review No
- Build StagePost-Construction
- Construction End DateDecember 2021
- Verified
Above and beyond!
The whole build process was a breeze, our build consultant Nathan designed exactly what we wanted.
Our site supervisor Matt, was amazing!
Matt definitely has an eye for detail.
As we built during lockdowns and unable to travel, Matt kept us in the loop of everything. Sending updates once a week, including photos.
We are extremely pleased with our new home and would highly recommend SJD HOMES. There attention to detail is amazing!
- Customer Service
- Site Admin
- Timeliness
- Structural Integrity
- Plumbing & Waterproofing
- Electrical & Lighting
- Flooring
- Transparency
- Incentivised Review No
- Build StagePost-Construction
- Construction End DateDecember 2021
Questions & Answers
Do you build in rockbank or melton area?
Hi Tim, sorry no. We only build in the South East.
HI saw about your house in sustainability victoria and is planning to build a NetZero house. Is it possible to build a double-story NetZero house?
Hi Thomas, yes it is possible to build a double storey home that is carbon neutral.
Looking at building in Lang Lang Vic , Do you service this area or anything nearby ?
Hello, yes we build in Lang Lang and surrounds.
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Details
SJD Homes Services
- Both new home building and house and land package services are provided, offering a variety of designs, house sizes, floorplans and facades.
- Display homes can be visited in several locations across South Melbourne, allowing you to find inspiration for a new home.
- SJD Homes is a Greensmart builder, meaning it’s responsible for creating environmentally sustainable houses. Its Z-range display home is a particularly sustainable pick, due to its energy efficient design and low carbon footprint.
Points of praise for SJD Homes:
- Several reviewers were grateful for the incredible support they received from SJD Homes staff throughout the building process. Staff displayed a thorough knowledge of all aspects of the building process, and their personal and prompt service was greatly appreciated.
- SJD staff showed a good responsiveness to any issues that arose, resolving them in a timely manner and communicating changes to home builders effectively
- The build quality of houses was sound, with many reviewers being more than happy with the final product.
As the ProductReview Award-winner for Best Home Builders in Melbourne and Victoria for both 2019 and 2021, SJD Homes has certainly earned its home building cred. It particularly excelled in the areas of: transparency regarding business practices, and timeliness in completing building projects.
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Hi Katrina,
We are sorry to hear that you are extremely disappointed with the entire build process and are saddened to receive a 1-star review, as we pride ourselves on ensuring our clients have a po...
Read moresitive build experience. In your review, you have rated us 4 stars for customer service and 3-4 stars for most other services which we feel is a more accurate reflection of the experience we aim to provide.