Reviewer Photos & Videos
Built our perfect house
Everything was an absolute dream from start to finish. From day one we had great help with choosing our house right the way through to pouring the slab and then all the way through to lock up and getting our keys. I will recommend Sjd to any body that asks. So very happy with our home
Our retirement home
Spent a lot of time looking at different Display homes, but we just kept coming back to the SJD Caversham Mk4, so after talking to Sue at the display village we were hooked. The home is everything my husband and I wanted for our retirement.
It was done without a worry in the world, even though our poor project manager had an accident . I’d like to thank Sue for her friendly and professionalism in setting the plans etc up. Scott for looking after the build, and SJD Homes for building such a lovely display home for me to copy. I highly recommend SJD Homes there basic inclusions, means not much up grading which saves in coat
Beautiful affordable home
I am very happy with my new home. SJD was recommended to me as an affordable way to do a change over in the same area. Katherine was the first person I saw and she was extremely helpful and patient able to make many changes for me. Next was Leah who helped me with the very daunting task of picking materials and colour schemes Once everything was decided I signed the contract. Now for the wait to start building. Kim was my supervisor nothing was too much trouble he was always available for questions or possible concerns. He kept the build flow...ing smoothly and kept me informed regarding scheduling and progress. The hand over was late January and now I have been busy getting everything sorted. I love my home and am very grateful for the effort and care that was taken to provide me with a lovely home
Best house ever !
We recently purchased this SJD home and it is without doubt the best house we’ve lived in and we’ll be here forever. It’s such an easy house to live in, The Sandpiper is an excellent design and has numerous eco-friendly features such as rain-water tanks, solar panels, thermal mass internally to keep the house at a nice temperature. Lou from SJD Homes was an excellent consultant, nothing was a problem for him. The company owner, Simon, dropped by to make sure we were happy with everything. We have no hesitation in recommending SJD, very easy to deal with before and after our purchase. Very happy.
Home built to suit my family
SJD were great I can not speak highly enough about our site manager A1 service and fantastic to work with . We had a few miner hiccups through out our build due to miscommunication from sales but he was onto it straight away and made us feel very reassured and at ease & everything turned out perfectly very highly recommended site manager⭐️⭐️⭐️⭐️⭐️
Workmanship was good just a few miner issues to be reviewed. Our final cost was spot on , no hidden extras. I would definitely recommend SJD but I would advise to talk to your site manager with all things discussed at sales . Thank you SJD we love our new home .
Service- Above and beyond
From the moment we walked into Philippa’s office back in 2018 to Scott’s handover of our home, the journey was a smooth sailing one.
Words can’t express how grateful we are for guiding to achieve our first home here in Australia. You guys are amazing at what you do.
SJD your reputation of excellence and amazing customer service for every step of the journey is above and beyond. Our family highly recommends you!
My First Home
At every step SJD made my experience of building my first home a smooth one (particularly considering the circumstances of the world during 2020).
Colette was happy to answer the many questions I had and was always so polite and understanding.
When the build commenced Brad my building supervisor shared the same excitement I had from the site cut to handing over the keys.
I would be happy to recommend anyone planning on building to go through SJD.
They made our dream a reality
After an extremely traumatic and expensive muck around from another builder SJD were amazing to deal with from the start the sales consultant Colette was a pleasure to work with nothing was ever a bother her pleasant cheerful nature made our journey a true joy, the team at SJD head office knew what they were talking about we had a difficult site and they came up with our dream home we could not be happier with , Brad the site manager was the most down to earth easy to talk to man you could meet his communication was exceptional he was genuinely...as excited as we were for every stage you can tell he has a passion for his job, our home is a true dream come true we love everything about it there are not enough words in the English language to express how truly appreciative we are to SJD homes
Our Perfect Home!
From the day we walked into the display that would eventually would build, the team at SJD Homes has been amazing.
Mark Whitney made the whole process prior to build seamless and was always available to answer questions. His knowledge of the building process was great and he gave plenty tips and advise to help us along the way.
The process of choosing our colours was a piece of cake with the expert advise from Leah mading it even easier. The Team in the ordering department did fabulous ensuring there were no hold ups and everything was ordere...
From a very start Rachel( designer/consultant) was great help with all the colours and design .She did amazing job!
But the biggest thank you goes to supervisor Brad Little who made sure our new home is perfect .He was always keeping us informed every step of the way and ensured that this journey is enjoyable.
Thank you Brad!
Amazing team at SJD
From when we walked in the door to the contract stage, the colour appointment and all through to our final build inspection we’ve had the best experience from SJD. Extremely friendly, attention to detail and just down to earth approach to real customer service. Amazing value for what you get in your inclusions and packages. They are very flexible with changes. We’ve built 3 times now and SJD are by far the best we’ve dealt with. Thank you for the amazing team at SJD. We can’t wait to move into our beautiful new home.
Our perfect home
From our first visit to SJD Homes displays to the completion of our new home has been a pleasurable journey.
Our first contact was Rachel, she guided us through the planning stage to contract stage. Her knowledge of all aspects of the building process and products was amazing.
She was always friendly and helpful making the planning of our new home smooth and painless.
Our next stage was the building and we were very grateful to have James as our project manager.
We only met James once at the start and then Covid 19 sent us all into lockdown.
All around excellence - great builder and great company
Built a house in 2020 with SJD. Really impressive from start to finish. Megan in the design & contract stage was friendly, relaxed and knows her stuff. Scott kept us well informed, provided insight & options where required and was great to work with. And James was a delight in the wrap up stage.
All around SJD are a really impressive smaller builder in outer east Melbourne. Do yourself a favour and give them a go. You will find a personalised journey, with flexibility and friendliness you won't get elsewhere.
Excellent customer service
SJD homes are well designed and the inclusions are great. We were considering a few other builders but the distinctive difference is their customer service. Nathan at SJD makes the process a lot easier than it could have been. He helps you out where he can and responds to inquiries very soon. Thanks Nathan, we are looking forward to building our first home mid next year
THANK YOU ON OUR NEW HOME
To whom this may concern
On behalf of my wife and I , we both would like to pass on our appreciation on your outstanding service SJD Homes
Looking for a building company and house design was very stressful as so many options to choose from
When my wife went to one of your display homes the staff was fantastic unfortunately this wasn’t the house for us <Sorry >
But your staff sat with my wife and listened what we wanted and what we were looking for
They advised us they had a display home in Clyde which they thought we would like, My wife d...
Supplied everything in the contract
We purchased a turn key package. While the design discussion period agent promised us a pergola concrete and it was added in the house plan as "the concrete by the contractor". It was there from the beginning till the last plan we agreed. When we get the detail contract a $1000.00 added for the concrete. When we ask from the agent she told that did not promised it for free. We pointed out the drawings and after 5 times revised it was there as "the concrete by the contractor". She replied it as a printing mistake. So we contacted the head of th...e customer service department of SJD and he is so good and helpful. He added it back as by the contractor. Shane was the supervisor who is good and attention to detail finished the house on time. Even after handing over we had some minor issues in painting and toilet. Shane contacted the relevant people and fixed it nicely. Need to mention about the paint and carpentry minor repair person in SJD. His name is Guy. He and his men did really good job in painting and fixing other small issues. Finally it is a nice place to live!
Highly recommend. Great expeience end to end.
The moment we walked into the SJD display home we knew this was the one, but this is always the easy part! The scariest part about a new build is always the administration and service side of the process. That's when Kevin our sales consultant and Shane our building supervisor exceeded our expectations. Being our second build we were quite particular and fussy about certain parts of the build and I'm sure we we're painful at times, but absolutely nothing was too much for them. We also appreciated their honesty of when our request sounded good i...n theory, but they explain practicality and functionality wich we would have regretted later when it's too late. We've settled in well now and couldn't be happier. Even well after the build Shane is still supporting us by putting us in contact with their subcontractors to help build our outdoor kitchen and landscaping. Would highly recommend to anyone and would not hesitate to build with them for the next one. Thanks SJD Homes
Our new house
SJD home has provided attention into detail and customer satisfaction also communication. Through out the journey Kathryn and our site supervisor Kim has been fantastic in all areas and SJD homes should be proud to have them as a part of their team. Furthermore the volume build process has amazed us how well articulated it had become and we would recommend SJD homes to anyone..
Thank you once again to be a part of our dream
Liya and Bibin
A Seamless Build
From the moment we met Kathryn we were sold on SJD as a company. We were confident it would be a seamless journey and our expectations were well and truly exceeded. Kathryn was professional, flexible and genuine in wanting to create our dream home. From there we met Kim, our site supervisor. Kim was knowledgeable, approachable and so easy to communicate with. As first home builders we were nervous to start this process, but both Kim and Kathryn reassured us every step of the way. Many family and friends have now walked through our beautiful ho...me and have been so impressed with the quality and functionality of our home. Having heard of horror stories with volume builders, we can honestly say we made the best decision building with SJD. We have already recommended them to many and we would not hesitate to build with them again.
Review of post construction of our house
Throughout the build ,[name removed], the site supervisor, was approachable .He is a outstanding person.We could even contact [name removed] one & half year after hand over & was happy to help us out. The build itself went along smoothly ,thanks to [name removed] help. [name removed] answered or return our call back as he could.We approached in SJD Clyde and Sales Person [name removed] helped us to make our dream home in reality [name removed] should have given us more suggestions to keep in mind as this was our first experience in building a ...house ,so that we shouldn't had to regret in certain things when we got the key of the house.The internal carpentry work was really poor quality and some of them had to be re-done, which was a real shame.Overall the only thing stopping SJD getting the 5 Star review was some of their trades letting them down on the quality.I have only words of gratitude for all the SJD Home Team especially to [name removed].
The light at the end of the tunnel
Our journey building our dreamed brand new house started about 3 years ago when we bought the land. Titles of the land took a lot more than initially expected, that was the first issue. Meanwhile we were having trouble finding a builder that accepted customized designs because our land has two tree protection zones and no standard build will fit on it.
Eventually we found a builder willing to build a customized design so, we started the process with them. We signed a contract and did all the paperwork, and when we were just about to start the a...
We are so glad we chose sjd!
Sales consultant Tracey was lovely, approachable and and more than happy to help with all question big and small. Tracey was very punctual on emails as well as coming up with great ideas with our layout. She has great suggestions.
We loved the flexibility being able to chop and change the plans as we desired. Not like many other large building companies. We were even able to design our own facade, which was a big deal for us to be able to do. SJD made this happen.
Colour selection process was super easy and having the interior designer to h...elp us with this process was great. You got to pick everything for the house in one shot at the colour selection office. We were really happy with the build overall and the end product was great and we are really happy with this home. However, we feel that some of the trades that they used, let them down to a degree. The brickwork wasn’t the best. The internal carpentry work was a really poor quality and a lot of it had to be re-done, which was a real shame. Being a qualified Carpenter these items were noticeable. But that’s where the negatives end.
New for Old
I had a house that was in dire straights, so decided to look at a rebuild. I walked into an SJD display and walked into a house that was exactly what I wanted. I had many consultations with Leigh Shoebridge to customise it slightly to my needs and he very patiently followed through on all my requests. I was then put in the hands of James, the supervisor, and I was very impressed with management of the build. He was a great asset and solved any issues that arose. Overall I am very happy with the quality of my new home and would highly recommend SJD Homes. Thank you to both these people for making it happen.
Great experience with SJD
This was the third house that we had built and we were very impressed with SJD. Rachel was our first point of call and you could not meet a more experienced and lovely salesperson. Our site manager Shane was fantastic. He always kept us in the loop. We were informed at every stage of the build on completion and we were sent progression photos. If we needed any questions answered Shane was always just a phone call away and if he wasn't available he would call as soon as he was free. This was something that we had not experienced with our previou...s two builds but they weren't SJD either. We found the admin staff really helpful as well. Again, you always got to talk to someone if there was an issue and any problem was dealt with promptly. The ladies in the from reception also deserve a pat on the back, they were always helpful and always had a smile to greet you with and a chat if they weren't too busy. The front office is always an important part of any company, first impressions start there. The end product was well presented and we are now settled in our new home and very happy with it. Well done SJD you made our experience a very pleasant one.
When we first saw the display home we thought, this is a good place to start. When we asked about customisation, above the available upgrade packs, we were assured that was no problem. The pricing of all the add-ons we made,( 450mm eaves, electric aircon, larger garage etc.) were all quite reasonable. The build time was excellent. We settled the purchase of the land on 11th March, 2020, the build started quite quickly after that and we moved in on 2nd October. Kim, our construction supervisor was helpful at all times and made the whole process quite seamless. As far as quality of build is concerned, we are delighted. We recommend SJD homes to anyone. They are certainly a cut above the others in their field.
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