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- 2 reviews
- Verified
You won’t be getting what you’ve seen at a display home from them.
Build a new home with them.
Never again what a chaos and we are not happy.
Display homes are beautiful, don’t expect to get what you see and think you’ll be buying that.
Contract states: owner shall not instruct or guide contractors from builder.
Several trades people been contacting us directly because they were given my number by the site manager because they couldn’t figure out what was happening.
Damages during build were not replaced but fixed, so why is the builder insured during a build?
Master bedroom window got damaged during install and is now fixed but dents and scratches still visible, spacers used to keep the awning window in position....
Thank you for the phone conversation earlier.
Sorry to hear that we are both, still on a completely different level of acceptance regarding quality....
Read more Yes we signed the documents, because we wanted this experience to be done and over with. Offcourse when living in a house you start to notice things right or wrong. We will report them accordingly as per your request.
- Verified
Lack of knowledge regarding the Australian Standards and Tolerances
The sales experience was very positive. The build was well below average. Our supervisor had no backbone in dealing with the tradies, which showed in the workmanship. Quality is not there and they tried to hide all the stuff ups with a filler. It appears no one in the company knows The Australian Standards. A supervisor is not a supervisor if he has no knowledge of The Australian Standards and Tolerances. Frame was only structural four months after frame inspection was passed. One wall had to be rebuilt FOUR times. The fix was appalling, way too much filler in architraves and skirtings.
Building with SJD Homes was very disappointing due to excessive amount of poor workmanship. We Can't recommend SJD HOMES after our experience.
- 5 reviews
- 7 likes
- Verified
We hate living in our home!
We have not enjoyed living in our house for one day, because there has been constant issues with our build.
We got sucked into building with SJD homes because of reading all it's so called good reviews, but when you think about it there's only 55 reviews in total and I suspect a lot of those must be family and friends who have built with SJD Homes.
Our SJD rep promised us everything, but SJD homes delivered a very poorly built single storey house which cost us over $400,000.
Be warned SJD homes does not build quality homes. Do not chose SJD ...
Read morehome to build your dream home. They just slap up cheaply made houses for investors as rentals. They have rude lazy supervisors who do not visit your site very often and just let their unsupervised tradesman do a very poor job constructing your house. The tradesmen did not have up to date plans and also advised us that they rarely saw our site supervisor on site. I've had to contact SJD homes twice a week for 4 months to get things finished. We've had painters, cabinet makers, plumbers, electricians, tilers, carpenters, flooring companies, air conditioning companies, water tank companies, the list goes on and on, all trying to fix our shockingly built SJD home.
Hi Mark, We are very sorry to hear that you’re unhappy with your experience with us building your custom home. We always endeavour to provide a positive experience for our customers with our service a...
Read morend the workmanship of our homes. As much as we would like everything to be perfect and run smoothly 100% of the time for our clients, unfortunately this isn’t always the case. However, we pride ourselves on doing our best to rectify any issues that arise. We believe that the issues you have noted in your comments have now been addressed and rectified in consultation with our site manager, director and trades, and we are still in communication with you regarding your paint concerns including arranging meetings with the paint supplier. We hope to resolve this with you very soon. We take all feedback from our customers seriously and are investigating all areas of your concerns to make improvements wherever we can.
This is a typical builders reply, and is not correct.
You are not sorry to hear we are unhappy with our building experience with SJD, as you have never apologised for the terrible building experience ...
Thanks to Andy one of SJD site supervisors, all outstanding issues have been resolved.
Questions & Answers
Do you build in rockbank or melton area?
Hi Tim, sorry no. We only build in the South East.
HI saw about your house in sustainability victoria and is planning to build a NetZero house. Is it possible to build a double-story NetZero house?
Hi Thomas, yes it is possible to build a double storey home that is carbon neutral.
Looking at building in Lang Lang Vic , Do you service this area or anything nearby ?
Hello, yes we build in Lang Lang and surrounds.
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Details
SJD Homes Services
- Both new home building and house and land package services are provided, offering a variety of designs, house sizes, floorplans and facades.
- Display homes can be visited in several locations across South Melbourne, allowing you to find inspiration for a new home.
- SJD Homes is a Greensmart builder, meaning it’s responsible for creating environmentally sustainable houses. Its Z-range display home is a particularly sustainable pick, due to its energy efficient design and low carbon footprint.
Points of praise for SJD Homes:
- Several reviewers were grateful for the incredible support they received from SJD Homes staff throughout the building process. Staff displayed a thorough knowledge of all aspects of the building process, and their personal and prompt service was greatly appreciated.
- SJD staff showed a good responsiveness to any issues that arose, resolving them in a timely manner and communicating changes to home builders effectively
- The build quality of houses was sound, with many reviewers being more than happy with the final product.
As the ProductReview Award-winner for Best Home Builders in Melbourne and Victoria for both 2019 and 2021, SJD Homes has certainly earned its home building cred. It particularly excelled in the areas of: transparency regarding business practices, and timeliness in completing building projects.
Extra Information
SJD Homes is a ProductReview.com.au Awards Winner for 2021 and 2019
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Hi Dennis,
We are surprised and disheartened to hear that you are not satisfied with your new SJD home, as we believe your home was handed over to you with an exceptionally high standard of finish th...
Read moreat SJD Homes is proud of. We addressed all items that required rectification prior to handover and you signed documentation to say that you were satisfied with the condition of the home. Although we have not been made aware of some of these issues and would prefer to discuss this with you privately, we have decided to respond to your review to clear up your concerns. However, we would appreciate it if you could reach out to us directly so that the matter can be dealt with through Head Office.