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Review of post construction of our house
Throughout the build ,[name removed], the site supervisor, was approachable .He is a outstanding person.We could even contact [name removed] one & half year after hand over & was happy to help us out. The build itself went along smoothly ,thanks to [name removed] help. [name removed] answered or return our call back as he could.We approached in SJD Clyde and Sales Person [name removed] helped us to make our dream home in reality [name removed] should have given us more suggestions to keep in mind as this was our first experience in building a ...
Read morehouse ,so that we shouldn't had to regret in certain things when we got the key of the house.The internal carpentry work was really poor quality and some of them had to be re-done, which was a real shame.Overall the only thing stopping SJD getting the 5 Star review was some of their trades letting them down on the quality.I have only words of gratitude for all the SJD Home Team especially to [name removed].
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was nothing outstanding
I remember reading these reviews and thinking WOW we really need to build with SJD Homes especially being a local builder with acreage designs.
Now almost a year after moving in I can't say I'd recommend them, and wondered maybe if we just had a bad build, site manager etc. its ok quality nothing exceptional...we've spent a lot of time fixing small things because really I can't be bothered with them anymore.
lets start with a few positives
1 - ability to change plans was great
2 - most people we dealt with were lovely and took the time to list...
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Content client
SJD Homes review.
Sales:
The sales process was good, slow communication, sometimes 2 weeks between emails but other than that our sales guy Kevin was helpful. He gave us realistic prices so there was no contract price shock, he walked us through the upgrades in the display, he showed us the standard inclusions. Somethings he could improve on were elevation plans, we never saw these and if it wasn't for us contacting the cabinet maker directly (as we were instructed to do by our SS) we would of walked into a house with a kitchen layout we didn...
Dear Bek, thank you for submitting a review of your experience with SJD Homes and we are sorry to hear that you are unsatisfied with the outcome of your flooring issue and the overall post-handover se...
Read morervice. Before we address the matter of your flooring, we would firstly like to acknowledge that you mentioned there were some issues raised during the construction phase with the spa height, placement of a tap and general workmanship.
Yes its amazing that the very day we posted this review we recieved several phone calls! Within 2 days you had most of our maintenance items fixed... I wonder how long you would have waited if we didn...
Read moret post the review?? As for the floors, you are not correct, Andy DID NOT check over the whole floors, how could he when he didnt move any furniture nor did he even attempt to measure under furniture? There is a very clear dip and rise in the rear hallway that is felt everytime we walk down there... yet this area is not marked on the plans as part of your repair job along with a few other areas. At the end of the day we paid for a self leveling screed as per our contract and this was not delivered. We have now been left with horrible flooring and a nightmare of a repair job. Our house is going to be unlivable during the replacement process, someone is going to have to take time off work to allow the works to happen, we are going to have to get a storage unit for all of our furniture and removalist to move all of our furniture out and back in again... this issue is far bigger than a simple "we'll replace 77 square meters" We will let the DBDRV deal with this as you clearly have no interest in rectifying the issue peoperly.Update: 3rd August 2020 (11 months in our new home)
After a conversation with the general manager of SJD we came to an agreement about our flooring replacement.
SJD and Floorway trading have now rect...
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Great building supervisor
[name removed] was fabulous and easy to deal with. He provided regular updates and made things easy. [name removed] would receive a 5 star review however I can't just rate him. Do yourself a favour and get yourself your own finance broker as that impacted my build. Despite getting told I would receive a call from SJD several times I never got one.
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Happy with our house
Overall we are pretty happy with our home.
We experienced a LOT of issues during the build though.
Incorrect door sizes on plans so builders had to re order different doors, our chosen floorboards were discontinued and they only realised the week before our flooring was meant to be done LOL
Didn’t receive many updates during the build.
Our landscaper did our landscaping before the fencing was done ?
Our landscaper planted our plants over the boundary line so one of our garden beds is half the size it was supposed to be :)
All our air conditioning vents are crooked.
The heating wasn’t connected properly (rattled)
When the cooling was installed (evap) no one bothered to hook in the water lol ? ...
Questions & Answers
Do you build in rockbank or melton area?
Hi Tim, sorry no. We only build in the South East.
HI saw about your house in sustainability victoria and is planning to build a NetZero house. Is it possible to build a double-story NetZero house?
Hi Thomas, yes it is possible to build a double storey home that is carbon neutral.
Looking at building in Lang Lang Vic , Do you service this area or anything nearby ?
Hello, yes we build in Lang Lang and surrounds.
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Details
SJD Homes Services
- Both new home building and house and land package services are provided, offering a variety of designs, house sizes, floorplans and facades.
- Display homes can be visited in several locations across South Melbourne, allowing you to find inspiration for a new home.
- SJD Homes is a Greensmart builder, meaning it’s responsible for creating environmentally sustainable houses. Its Z-range display home is a particularly sustainable pick, due to its energy efficient design and low carbon footprint.
Points of praise for SJD Homes:
- Several reviewers were grateful for the incredible support they received from SJD Homes staff throughout the building process. Staff displayed a thorough knowledge of all aspects of the building process, and their personal and prompt service was greatly appreciated.
- SJD staff showed a good responsiveness to any issues that arose, resolving them in a timely manner and communicating changes to home builders effectively
- The build quality of houses was sound, with many reviewers being more than happy with the final product.
As the ProductReview Award-winner for Best Home Builders in Melbourne and Victoria for both 2019 and 2021, SJD Homes has certainly earned its home building cred. It particularly excelled in the areas of: transparency regarding business practices, and timeliness in completing building projects.
Extra Information
SJD Homes is a ProductReview.com.au Awards Winner for 2021 and 2019
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Hi Kathleen, thank you for your feedback. We are sorry to hear that your experience was not what you had anticipated. Unfortunately unforeseen problems can arise on site and we always try to have th...
Read moreese issues rectified immediately. We are aware that the plumbing problem has since been resolved and would like the opportunity to discuss any further issues you may have at present. Please contact us on 9095 8000 or at maintenance@sjdhomes.com.au