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- Verified customer
Good price on airfares
Booked direct international flight. Price cheaper than booking direct with airline. Easy booking process. E-ticket was supposed to be emailed within 24 hours but did not arrive after three days. A long time on hold but ticket was emailed promptly once I spoke to an operator. Checked my booking reference online directly with airline multiple times before departure. Would book through Skiddoo again.
Straightforward and easy booking process
The prices I found on skidoo were lower than others. The booking process was smooth and hassle free. The only thing to be mindful of is that seat selection charges are often extra. In my case, I paid $30 for seat selection on the airline website after I booked with skidoo.
Air fare booking.
Overall a good experience..Only complaint was my itinerary confirmation and receipt was hard to read as it was in black and white print. The pricing was correct. Did not incur any additional pricing. The comparison between different companies on this site was good and easy to navigate.
Worst customer service Ever
My account was set up incorrectly with my last name being out in as my last name.... then it auto fills for ticket purchases......
I have rung 5 times, I email every day and Nobody gets back to you!!!! I keep getting told they are waiting for the airlines to get back to them (and my ongoing AND outgoing tickets are effected!!!!) I have called the airlines direct who have said they would have fixed it over the phone but my tickets are locked by my @travel agent)
I fly in 4 days internationally, and still do not have tickets in my correct nam...e. And nobody will contact me or fix it!!!!!! Will never ever recommend this service. I’m going to put it all over my social media and tell everyone how incredibly bad this service is when things go wrong. Your customer service is the worst!!!!!!
Bad Customer Service
experience with Skiddoo has been disappointing. I am still waiting for Skidoo to respond to my request on the change of my departure time from Brisbane on 29 February 2020. It’s been over 4 days and still no response from Skiddoo.
I have also called your 1300 and 02 numbers and was on hold for over 30 minutes.
Why should we go through this bad service?
Questions & Answers
I am looking Ticket booking online. I have one query for my Wife Ticket booking. She have no Surname in her passport. She have only Single Name:- Tamanna.
So I just want to confirm what I need to be filled in the Surname column. Pls, confirm.
Why this is not ask for passenger passport details while booking the tickets??
Is Skiddo and skyscanner genuine? i want to book a flight
They are genuine. However, I have had a bad experience with Skidoo and their customer service. I get the best price from these sites then go to flight centre or similar, and they guarantee to beat the price ( and they do by $1), plus then you have an actual person you can go to if you need help, not just an indian call centre.
May be it's too late already but stayaway from skiddoo. It is a scam company somehow managed to obtain .com.au domain name. Such entities should not be exist in Australia.
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