- Verified customer
After spending days trying to find a local retailer with high capacity hard drives in stock I came across Skycomp; YES they actually had the stock claimed on the web store, ordered mid-afternoon, they were processed and shipped by EOD and I received them early the following afternoon!
- Verified customer
Skycomp better than all the others (im pointing at you scorptec, pccg, centrecom)
I just dont know how they do it. They have the best prices compared to ANYWHERE else in Australia and they do express shipping. It ALWAYS arrives within 1-3 days, I will always continue to shop here for as long as I live and will recommend it to others too.
I hope you guys stay open forever, thanks for being amazing.
I just hope the aftersales in terms of warranty or RMA'ing things will be just as smooth.
Not so fast delivery and poor packaging.
I ordered a 10TB Hard drive from Sky Comp (based on the fast delivery reviews). I added the note "Please wrap very well please", I ordered on Wednesday and it turned on on the following Monday even though I paid $68.30 delivery. It was delivered in the smallest box possible with zero bubble wrap of padding. Support was indifferent and incorrect when I chased up the order. I did receive a $50 refund for bad postage speed though.
QNAP NAS delivered to Perth within 3 days!
My old QNAP died and I needed a new urgently. The one I wanted was not available in WA. I ordered it from Skycomp on a Sunday evening; it was dispatched for delivery on Monday and arrived mid-afternoon on Wednesday. The freight cost was exorbitant (>$190), but they were using Australia Post. I have previously waited over 3 weeks for parcels from the Eastern States to be delivered via Australia Post, so I was happy with the delivery time in this case.
The new QNAP was up and running within 3 hours.
Excellent Customer Service and Competitive Price
I generally never leave reviews, unless I have something positive to day. Living in Victoria I ordered from Skycomp (New South Wales based) due to their pricing. The limited edition graphics card came within 2 days extremely quick and also well packaged. The graphics card packaging did not seem tampered with and was new. However being a slightly older product (at purchase date) it arrived Dead On Arrival (DOA). Being very concerned I sent a message (with pictures attached) to the RMA team through their decent web site and they were very helpful...and responsive. They did their very best to rectify this problem. Even though I ended up returning this item, my interactions with them during COVID proved that I can get a better deal and service (in another state) than the well known local shops in my area in Victoria. I look forward to purchasing item with Skycomp in the future.
Fastest and Cheapest (Almost) supplier during COVID
I constantly need random computer parts for my gaming business. Biggest issue these days speed of delivery.
When I order from Mwave or UMart etc, I have no guarantee the items will dispatch within the same day or even the next day. Regardless if the item is in stock or I pay extra for express. Sometimes I'm waiting 2 to 5 days for items to dispatch. Their biggest excuse, COVID.
Skycomp on the other hand are the only ones who have shipped on the same day/next day for all 11 orders I have made with them in the past 2 months. As long as their w...ebsite says in stock, they deliver with speed! CONS: Although their parts prices are also 5% to 15% cheaper than the rest even during COVID, their delivery price however is unusually expensive. The more you bundle the order the far greater the delivery cost. From what I have figured, parts can be located in different warehouses so they have to be dispatched individually as I do get multiple consignment numbers for a single order of parts. I would have dropped a star for this but if this is required for fastest delivery then I don't want to complain. Still, they could re-assess their delivery fee costs. Things not yet tested: I have not had to return any parts for warranty purposes or cancellations. So I don't know how the experience will be.
- Verified customer
Amazing customer service! They went above and beyond!
I ordered the aorus z390 mini itx motherboard from their website for a price that was less than half of their competitors. Along with this I also ordered my case. Less than a day later they contact me to let me know that the case will take a little longer than expected to get to me. I wanted the case pretty soon so I just asked for a refund on the case which they did, while being really understanding and nice. That was just basic, good customer service which made me feel good. What made it a lot better were the bonuses they threw in. I won't sa...y what they were out of kindness because I don't want them to have to deal with people asking for those bonuses lol. I will say that the multiple bonuses I received were amazing and not just small cheap stuff that was added in the delivery. Just to clarify, the bonuses weren't items or products I was given for free. This was way friendlier customer service than I expected and I will 100% order from skycomp again, for their cheap prices and their amazing customer service.
I am always wary of trying out new suppliers after an unfortunate incident with one particular company a while back.
I checked the reviews of Skycomp, and it sounded like they were ok.
I placed my order and hoped for the best.
To my complete surprise, the item arrived almost straight away, I got my shipping confirmation with tracking code almost immediately, delivery was due the day after the order (sadly it then took an extra day because of the shipping company).
There was no no messing around checking to see if accounts had verified the order, no delay with cheap shipping etc etc.
Won’t refund full price
I purchased a cpu cooler that wouldn’t fit in my case so requested an exchange. Skycomp said they will charge 30% of the retail price I paid as a restocking fee which is a whopping $70... just to restock a product?? I decided to just get a refund and purchase a new cpu cooler elsewhere. Would not shop here again or recommend skycomp to anyone.
No Communication at all
I tried to ask about a laptop eta and my email was ignored, when i asked about the laptop in the live chat on the website, my chat was closed off without explination and I am unable to re-access the chat window at all.
I understand that due to COVID at the moment, eta's may be all over place or they may not have one at all, however, simply saying that to me rather than ignoring me or closing the chat window off would have 100x better.
Great price and fast shipping
Great price and fast shipping. Bought Gigabyte GeForce RTX 2080 Ti Gaming OC 11GB Video Card GV-N208TGAMING-OC-11GC which is $330 cheaper than other places (same brand and model). Awesome shopping experience overall.
Super fast delivery, Excellent pre-sales service
Very pleased with my purchase. My email query was answered almost immediately. The product pricing was very competitive and delivered the next day. I was very impressed with the packaging.
Ordered ASUS PG35VQ From skycomp. Matt was great help with order and held the monitor from sale for me while I arranged payment. Great price, awesome service and super fast shipping. Arrived next day. Perfect! thank you !
What a Monitor
The ASUS ROG Swift PG43UQ 43" 144Hz 4K UHD 1ms G-Sync Ready HDR Gaming Monitor is Unreal. The pictures and videos out there are nothing compared to the real thing. Amazing Buy!!
- Verified customer
Very fast order processing
I made an order of several items from Skycomp, and also a few similar items from a competitor. With both stores highly rated and both having the items in stock, I expected to receive the items within a few days of each other. To my surprise; Skycomp processed my order the next morning after my order, whilst the competitor took ~3 days to do the same. I received my two seperate shipments from Skycomp within 3 days which was great. The competitor only sent out my items 3 days ago, almost 2 weeks later and I still haven't received them.
I would definitely recommend Skycomp for the price and the express processing. Their prices are often the best or close to the best also.
No service / communication
I place an order for a network card on 1 May, and paid via PayPal. I lived 10 minutes from the main warehouse but was told that pickup is not available but that is fine with me despite I have to pay $15 for shipment. However, No communication from the company ever after that. I chatted online with them before placing the order and the person said the goods will be shipped the same day.
No news on 4th May. Tried calling and chat online, phone call went to voice mail and chat on line no available any more. Finally logged in and found that the o...rder was 'completed' on 1 May. Try to follow the shipment tracking but details provided cannot be found . I am hoping my $90 purchase will one day turn up. However, it is a pity this really poor service
Bought 3 components from skycomp on saturday(anzac day) so was fully expecting to have to wait a week or so for my order to arrive, amazingly on monday morning everything i had ordered arrived perfectly, way faster and better than mwave(the place where i bought my other parts)
would definitely reccomend also for their generally better prices(saved about 150 on a graphics card
Great price for a great mouse
I found what I needed on the store with ease, pricing was better than all other competitors and delivery was quicker than my best estimates. All round a great shopping experience, will definitely be using them again.
Great service - Very happy to recommend
Ordered a pair of earbuds from the store. Great price. The store went out of their way to source the product after they ran out of stock. Said that it might take 8 weeks but they arrived in less than one week. Brilliant service.
Questions & Answers
HTV3 error EC5 failed to play Please consult dealer please advise ?
Skycomp TeamSkycomp Technology
Thank you for your question.
Unfortunately, H.TV3 is no longer working as they shut down the server few years ago.
If you are looking for an alternative tv box, feel free to give us a callon 0290112078 .
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