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Skylight Energy

Skylight Energy (page 2 of 2)

3.1 from 58 reviews · View Statistics
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Reviews

3.2
43 reviews
  • Value for Money
    3.5 (35)
  • Product Quality
    3.5 (32)
  • Return Claim MadeYes · No (39)
  • Shipping
    5.0 (3)
  • Customer Service
    3.2 (36)
  • Timeliness
    3.7 (25)
  • Job Satisfaction
    3.6 (26)
  • Rates and Fees
    4.0 (21)
  • Installation
    3.4 (36)
  • Warranty Claim MadeYes (3) · No (32)
  • Purchase Price$5,492.07
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Max
MaxSouth East Queensland, QLD

Good system professional installer

published

If you want to install a good system with a very professional people you have to trust Skylight energy I highly recommend them

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Return Claim MadeNo
System Size12 KW
Panel Purchased Hunday
Warranty Claim MadeNo
Purchase Price$8,000.00
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The reviewer stated that an incentive was offered for this review

Great price.

published

Installation of the panels took a day to install. The guy that installed the panels is polite and did his job efficiently.

The company is easy to deal with. The staff are friendly and helpful.

Value for Money
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Panel Purchased Risen Mono Split Cell panels 400W
Warranty Claim MadeNo
Purchase Price$2,600.00
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Top line products great price installers were professional

published

Installers were great Luke lead the team and installed 13.5kw system very happy with install very neat no on roof piping all taken inside roof just bloody good well done skylight

Value for Money
5/5
Product Quality
4/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Incentivised Review No
Return Claim MadeNo
Panel Purchased Jinko and fronius
Warranty Claim MadeNo
Purchase Price$6,600.00
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Happy customer
Happy customerMid North Coast, NSW

Price , Quality and Service all exceptional.

published

Carlos was an extremely focused sales man. He worked hard to find me a quality system for a price that I could not match elsewhere. The installation was extremely professional and efficient. The follow up was also good.

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Installation
5/5
Trustworthiness
5/5
Return Claim MadeNo
Panel Purchased Trina
Warranty Claim MadeNo
Purchase Price$5,900.00
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The reviewer stated that an incentive was offered for this review

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Mile Mihajlovic
Mile MihajlovicGreater Melbourne (Metropolitan), VIC

Avoid Skylight Energy

published
Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Installation
1/5
Incentivised Review No
Return Claim MadeNo
Panel Purchased they did not install it
Warranty Claim MadeNo
Purchase Price$4,000.00
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Geoffrey Smith
Geoffrey SmithIllawarra, NSW
  • 8 reviews
  • 27 likes

Do not use , due to my experience

published

If anyone has been threatened with legal action due to your negative review please put a like
Never answered calls, installation terrible, would not return to fix problems for a month until I sent them a video. I had to put up with panels banging on the roof due to poor installation

Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Installation
1/5
Incentivised Review No
Return Claim MadeNo
System Size6 KW
Warranty Claim MadeNo
Purchase Price$5,000.00
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Patricia L.
Patricia L.Hunter Region, NSW

Absolutely thrilled with my solar system

published

Great customer service and communication.
Panel installation was stress free and very professionally dealt with.
So happy with this company and their products that we have referred them to family and friends

Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Kreshan T.
Kreshan T.
  • 2 reviews

Good experience so far....

published

Had the system installed in Aug 2019 and did not encounter any issues whether it was communication with the team nor for installation, work has been done in a smooth manner within 3 weeks after deposit, system is working properly so far, no difficulties managing the app, so i would say i had a very good experience and hope it stays the same...

Value for Money
5/5
Product Quality
4/5
Customer Service
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Andrew
AndrewMurray Region, NSW
  • 2 reviews
  • 10 likes
  • Verified

Skylight Energy Scammers

published

Paid deposit in March, Skylight have not installed, do not take phone calls can not give a date for installation
Have called them every week since March, the constantly lie and avoid dealing with the not installing

The are the worst con men and liars I have ever encountered
Do not deal with this company or you will lose your money

Value for Money
1/5
Product Quality
1/5
Customer Service
1/5
Installation
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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  • Verified

AVOID THESE CLOWNS

published
Value for Money
2/5
Product Quality
2/5
Customer Service
1/5
Installation
1/5
Incentivised Review No
Return Claim MadeNo
System Size13.2 KW
Panel Purchased Jinko
Warranty Claim MadeNo
Purchase Price$11,000.00
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Ginjhabread
GinjhabreadVictoria
  • 2 reviews
  • 11 likes

Don't do business with them, very unprofessional people

published
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Stuart
StuartSydney, NSW

Lack of After Sales Service

published

I had a good experience with Skylight Energy through the quote stage. They appeared honest and quoted and recommended what I needed, not like a lot of companys who were just trying to push certain products or systems that would make the most money. But after installing all the solar power is going to the grid and it is taking me enormous amounts of phone calls and I still dont have it fixed that Im consuming the solar power. After sales service is deplorable.

Value for Money
3/5
Product Quality
3/5
Customer Service
1/5
Installation
4/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased Q cell
Warranty Claim MadeYes
Purchase Price$5,200.00
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Lynn
LynnSydney, NSW

Excellent company did a great job

published

Skylight Energy did a fantastic job with our solar system installation. I am very pleased with the customer service and installation team. The system is performing very well even on cloudy days. I highly recommend this company

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Value for Money
5/5
Product Quality
5/5
Customer Service
5/5
Installation
5/5
Incentivised Review No
Return Claim MadeNo
System Size6.6 KW
Panel Purchased Canadian
Warranty Claim MadeNo
Purchase Price$5,000.00
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Sri
SriSydney, NSW
  • Verified

I took them to the Tribunal to remediate poor installation resulting in damages/loss and won

published
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Value for Money
1/5
Customer Service
1/5
Installation
1/5
Incentivised Review No
Return Claim MadeNo
System Size6.2 KW
Panel Purchased JENKO 310 Watt Panels and GoodWe Inverter
Warranty Claim MadeNo
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Page 2 of 2

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