Skylight Energy

Buyer beware - shoddy workmanship, broke my a/c duct, causing massive water leak in garage and damaging the ceiling. They say all the right things to get you to sign, but in truth all i can present is what happened in my honest experience - headaches of trying to get these matters resolved, there's no accountability on their part - they'll try and palm it off to their sub contract electrician. It's a good thing I have only paid the deposit. I referred Skylight 2 other household, so you would assume they'd take extra care to support my install p...

10 months in and still having issues, last review I wrote I was then threatened to take it down even though it was factual - nothing but bullies and clearly don't care when they break the contract. I would not recommend this company, the only reason I gave them a1 star rating is because you can't give a zero rating.

After dealing with a very efficient salesman, we paid a deposit. Even though we live in a regional area, we were assured that our system would be installed with a few weeks. 7 months down the track- nothing. Lodged a complaint with Department of Fair Trading- made no difference as they did not respond to a government department.
I’m sure they realise that it will cost more than the deposit was worth to try to recover the deposit.
I guess in the long run, if I’ve lost $500 but never have to deal with this mob again maybe I’m in front. Cannot imagine what it would be like trying to get warranty help
5/10 years down the track.
My advice- avoid them like the plague.

After I wrote my last review that have messaged back and said they won't fix it until I take my review down , my panels are a fire hazard and not installed properly they were asked to pull it down and I was told it will not be happening
Consumers beware do not go to this company

My uncle bought their products and when a problem happened, he had endless pushing calls for nothing resolved. Then after he put 1-star rating on google, the company bombarded him with calls from different people. They said they would not fix it till he removed the rating. Honestly I think the only authentic reviews are those saying they had to go to Fair Trading to get things resolved. Good luck for your choice!

Only gave 1 star because I cant submit review without it. No install by end of contract. Once I paid my deposit that was the end of it. In the first 10 weeks of contract I contacted them 4 times via email to find out when install would happen. I demanded refund but was told via email that deposits are non refundable & they had up to 4 months to install. So I gave up asking. I waited till 3 days before contract ended & I rang energy provider to get some information before I confronted Skylight & they informed me that it is illegal for installat...

To make a long story short - I spoke to steven the “operations manager” via text and got abused. He was racist and very unprofessional. I emailed the office with the screenshots of the shocking conversation, didn’t receive anything back. Thank goodness I didn’t give these people my money! Imagine having an issue afterwards and having to deal with rude and hostile employees. Please STAY AWAY and go to a respected and reputable solar company. Don’t let these people push you into a sale.

You will not find a more unprofessional bunch of people. Do not deal with them!! They will take your money upfront but take their time to actually come and install them. They are so rude if you have any issues

Initial contact was good, they send me quotation over the phone, saying they have good software, and they do not need to come for a visit. I’ve paid deposit, and after few weeks they asked for the full payment, so they would come to install the panels next day. This was in August 2018. I paid the full installments, but they never came and never talk to me in person. After waiting for their installation team to come for 6 months, I decided to pull out of the contract. Then my nightmares started, as I was not able to get my money back. Skylight...

If anyone has been threatened with legal action due to your negative review please put a like
Never answered calls, installation terrible, would not return to fix problems for a month until I sent them a video. I had to put up with panels banging on the roof due to poor installation

I was surprised on day of installation when asked for $300 because "my roof was steep"An employee of Skylight had previously been on my roof to check and made no mention of steep roof.
System appears to work ok but as a very elderly women I have no idea how good it is and as Skylight has only21/2 stars I do wonder

Paid deposit in March, Skylight have not installed, do not take phone calls can not give a date for installation
Have called them every week since March, the constantly lie and avoid dealing with the not installing

The are the worst con men and liars I have ever encountered
Do not deal with this company or you will lose your money

Quoting was quick, easy and competitive.

Once the deposit was paid, the customer service ended. Skylight Energy are the most difficult company I have ever dealt with and I am also ready to go to Fair Trading.

Installation was completed in December (I wont go into the difficulties of actually getting this installed before Xmas as promised...), however the data management unit was not installed and therefore we cannot connect this to the app for monitoring. This is an expensive system and all we expect is for it the be installed as described. N...

Back in early January this year, I've contacted this company for solar panel installation, I spoke to one of their salesmen named Stephen, he gave me a quote and was happy to proceed. I paid the required deposit of $300 straight away so I can proceed to the process immediately. It seems like it was going smoothly at first, I got an email saying that I needed to apply for the solar rebate by going to the Vic solar website, I did that, but when I was trying to find the name of the company, it was not listed and the quote they gave me was not th...

did not complete installation as per paid contract. Refuse to take calls or answer emails as I tried to work it out with them. Now I'm going through Fair Trading.

Be very careful with these guys