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Skyscanner

Skyscanner (page 3 of 30)

3.9 from 586 reviews

Reviews

3.9

586 reviews
5
(295)
4
(149)
3
(19)
2
(17)
1
(106)
  • Transparency
    2.2 (66)
  • Customer Service
    2.4 (71)
  • Trip Completed Yes (29) · No (55)
  • Price Accuracy
    2.7 (74)
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Dimmy B.

Dimmy B.South East Queensland, QLD

  • 5 reviews
  • 1 like

So simple and user friendly

published

My friend introduced me to this site when they was travelling and being a person who never travels, it was so straight forward and easy to use. a 1 stop shop when travelling. Payments are so simple and no stuffing around. Recommend to anyone who is not travel savvy as me.

1 comment
Skyscanner
Skyscanner A.Skyscanner

Hi Dimmy B., Thanks for taking the time to leave us a review. We're happy to hear that you've found our features easy to use. - Chantae

Mikef50

Mikef50Sydney, NSW

  • 83 reviews
  • 1 like
  • Verified customer

Pay more if you don't use this!

published
2 comments
Skyscanner
Skyscanner A.Skyscanner

Hey Mikef50,
Thanks for the five stars and the in-depth review of our features. Enjoy your trip to the UK! - Chantae

Mikef50
Mikef50
Nima

NimaGreater Melbourne (Metropolitan), VIC

Fair website

published

I have had booked flights through skyscanner fee times and have not had any bad experience. These sites work based on analytics and when you search for ticket fare they may give u different prices at various times.

1 comment
Skyscanner
Skyscanner A.Skyscanner

Hi Nima,
Thanks for taking the time to leave us a comment. We're happy to hear you've had only positive experiences through Skyscanner.
Best,
Chantae

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KDEE

KDEEPerth, WA

  • 4 reviews

Terrible . A waste of time

published

The advertised flights and prices were not available. The adverts are only there to attract you to their website but in the end one cannot book their flights because they don't exist.

1 comment
Skyscanner
Skyscanner A.Skyscanner
Immy

ImmySouth Australia

  • 2 reviews
  • 1 like

Charged Double In Us Dollars

published
1 comment
Skyscanner
Skyscanner A.Skyscanner
Elisa

ElisaCanberra 2600, ACT

very useful search engine

published

For me, at least one of the sites skyscanner links to is always cheaper than booking through the airline itself. continuously updating pricing. Shows a review of the websites you will be linked to so you can see if they're trustworthy. flexible search options eg trip length.

1 comment
Skyscanner
Skyscanner A.Skyscanner

Hey Elisa, Thank you for the review and we're glad to know our search features are working well for you. - Chantae

Thushara

ThusharaGreater Melbourne (Outer), VIC

New sky scanner app is dominated.by few airlines or give pr iority for fee air lines.

published

I have tried to purchase the tickets dro MEL to CMB & return (departure 05/11/19 & return on 18/11/19. But only show the tickets with Singapore airline. But love the old app.

1 comment
Skyscanner
Skyscanner A.Skyscanner
Shirl

ShirlDarwin, NT

  • 3 reviews

Great website to book flights.

published

Pricing was super accurate. Didn't encounter any unexpected or additional fees. Was very easy to compare different companies on this website. Highly recommended very satisfied will use again always. Tks

1 comment
Skyscanner
Skyscanner A.Skyscanner

Hey Shirl, Thanks for taking the time to leave us a review! -Chantae

Not happy

Not happyFar North Queensland, QLD

Dont waste your time or money

published
2 comments
Skyscanner
Skyscanner A.Skyscanner
Not happy
Not happy

Your to slow, my money has gone, thanks to no help from you

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Thanks skyscanner for sorting my issue

published

Thanks for sorting out my issue from my trip. I finally received $150 and email from them. It was mission to contact my trip but because of skyscanner I received my money that was extra charged from me

1 comment
Skyscanner
Skyscanner A.Skyscanner

Hi Payal, Thank you for taking the time to leave us a review and we're glad to know your refund was sorted. - Chantae

Kerry

KerryGreater Melbourne (Metropolitan), VIC

One for Australian Competition and Consumer Commission to look into

published

I went through Skyscanner.au website which showed Australian flag in colour and next to it USD in shaded out grey. I booked Australian domestic travel for elderly parents and selected Trip.com to go through. At no stage in the booking process did it state that the $ on either the Skyscanner comparison page or Trip.com was in USD. It was only when I finished the transaction and received the booking documentation that it states the amount paid is in USD. This is deceptive and misleading conduct by both Skyscanner and Trip.com which they state is their partner, particularly given the significant exchange rate differences. I will be contacting the Australian Competition and Consumer Commission to investigate.

1 comment
Skyscanner
Skyscanner A.Skyscanner
Steve

SteveSouth East Queensland, QLD

Great comparison website

published

Always look at skyscanner to find my flights not just from my home town of Brisbane but also from places we are travelling to if we think we may have a quick flight to somewhere else from our holiday destination.

1 comment
Skyscanner
Skyscanner A.Skyscanner

Hi Steve, Thanks for letting us know about your positive experience with Skyscanner! - Chantae

Skyscanner not any responsibility for booking-Fraud online search engine

published

Dear All,
Please dont book through skyscanner, wego, depkey.com webstes. I have been booked ticket through skyscanner and ticket amount they refunded. Still not refunded my cash and skyscanner is telling they are only search engines they dont have any idea about refund. Then how we can believe these kind of websites. SO kindly dont book through these type of idiot online booking agents. Share maximum as well....Already given case against them in kuwait civil aviation and India..Fraud companies...Your amount will be lost...May be they will show you less price but they will cancel your tickets with out any intimation....fraud companies.....

RaymondB

RaymondBSydney Surrounds, NSW

  • 2 reviews
  • 1 like

Debit Fee rip off

published

I booked a flight on line with Travelgenio ( based in Spain with english speaking tele reps)
the promoted fare price was $634 all inclusive and isted on each page of the booking process
when debit card was selected the fare rose to $679,
I rang the contact line a Melbourne number routed to Spain (english speaking rep on the line)
no authority to refer or any authority to address the complaint only to say the only option is to cancell the flight

Watermelonyk

Watermelonyk

  • 5 reviews
  • 3 likes
  • Verified customer

Best variety of deals and prices

published

Used Skyscanner many times, always get the best prices compared to other sites, was always able to actually book and use those fares. Multiple destinations are also supported. Highly recommended.

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Ripped off big time - Do Not Use

published

I flight was requested to price in New Zealand dollars.
The website priced it in $.
At no point did it specific a different currency.
Then when the credit card was charged I was charged nearly NZD $100 extra as it was proceed in USD.
Both websites refused to respond.
Do not use.
Ok to compare prices. Then book directly on airlines website

Dina L

Dina LGreater Melbourne (Outer), VIC

Beware of the travel agents they use.

published

My friend and I were left stranded on 30th June 2019 at Genoa airport in Italy by an airline called Blue Panorama booked by agent kiwi.com on skyscanner. Never again. They are not refunding our cancelled flights.

1 comment
Dina L
Dina L
Awan

Awan

  • 2 reviews

Booking with Trip.com and Skyscanner not reliable you can lose full airfare and can't travel

published

We were not allowed boarding by Malindo Airline and lost full paid airfare because one Australian Passport was expiring in 5 months after booking the family holiday using Skyscanner and Trip.com. We still don't know why Trip.com is collecting all passport details including passport number, issue and expiry dates at time of booking but not using these passport details for actual travel booking. If you rely on them like us you will be disappointed at the Airport.

JOHNSON PHILIP

JOHNSON PHILIPAU

  • 2 reviews

Don’t trust this website

published

I was almost loosing my full money. After booking I got an email from kiwi that you will get confirmation in 4 hours. but I blocked my credit card immediately after reading the review of kiwi. Sky scanner redirected me to kiwi after booking the ticket.

Reason for the Beskjet Fiasco

published

They recommended Bestjet without proper due diligence or compliance checks of the company. Company went bankrupt and has potentially lost travel costs of up to 80,000 australians. Terrible service if you put your hard earned money in their recommendations.

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Questions & Answers

Cristopher  P.

Cristopher P.asked

Hi I booked my flight last may 5,2020,and under of budget-air then today suddenly may 21,2020 I received a email says that my flight schedule are cancelled, can you kindly please assist me in my case

No answers
Panos K.

Panos K.asked

I had booked a flight in February for June via skyscanner and the next day the flight was canceled without any notice being sent and I learned today that I got at the airline for some clarification, that I can contact skyscanner to see what might be done?

No answers
Belinda

Belindaasked

I booked a return flight to bali with skyscanner...with air asia...for early April ...i applied for a refund sometime ago but air asia have only just replied that i need to contact you....how do i go about this please?

3 answers
Belinda
Belinda

Still waiting for a reply Skyscanner???

Skyscanner
Skyscanner A.Skyscanner

Hi Belinda,
Thank you for your message. Can you please get in touch with our Help Team and attached your booking confirmation? Please reach us at: https://help.skyscanner.net/hc/en-gb/requests/new - Chantae

Belinda
Belinda

I did and was told my refund or credit is denied....have to prove government banned travel....really...wth...will not be using skyscanner or air asia again

Get an answer from our members and Skyscanner representatives

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