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66 questions from our users
Almost every mattress we have owned has ended up with a major ridge down the centre….and we are both under 60kg! Will this happen with a Sleep Republic mattress….even after many years? And do the base legs have to be black? Is there a light timber option?
Thanks, Karen
Yes, after 6-7 months there will be major dips where your bodies are and a ridge in the middle. Memory foam does not recover during the day, and you go to sleep in hole again and again.
Being pensioners age over 70 we are limited in our ability to lift and move weighty items. Do you provide a service to install and set up the mattress and take away the old mattress ?
Does anyone else's mattress has strong foam, plasticky type of smell? We got ours on 14 April and the smell is still extremely strong. I have all the windows and doors opened for ventilation but doesnt seem to reduce the smell.
Thinking of returning it. it is ashamed because I quite like the mattress itself.
I was actually surprised that ours didn’t have a lingering plastic smell. I unpacked it around 5pm and we were sleeping on it that night and I couldn’t smell anything. Maybe they can exchange it and the next one won’t be so bad???
Ours had no smell at all from night 1
*Sleep Republic Mattress- single.
Mine smells pretty awful too :( and I opened it three days ago and have left it uncovered in a ventilated room. The room now smells. It's an unpleasant smell too- ir...
Long Single review
Before I purchase a Sleep Republic Queen Mattress, My son Ben who purchased one recommended it to me & my wife, considering our bad backs, Reading the reviews I noticed a difference in price from $1,000 to $1,249 Is there any difference in product, or just sale price at the time.
Kind Regards
Wayne
Hi, can you please tell me the density of the latex? D65, D75 etc as that will determine the firmness (mostly) , since 3cm of foam will compress through to the latex. Thank you.
Hi Savvy, thank you for your question, and my sincere apologies for the delay in responding to you.
The density of the latex is 75D. The HD spring provides most of the firmness in the mattress.
Pl...
Thank you. :)
Hi, I'm concerned about being cold in winter, and about the non washable top in case of spills etc.
I'm getting conflicting answers from googling, so , hope I can get the right info here
- can I use an electric blanket and a mattress protector with a SR bed, and if so what's the best order to put them on?
Thanks, Rachel
Hi Rachel, firstly my apologies for the delay in responding to your message. We agree, why not ask us directly :)
With regard to a Mattress Protector, we always recommend a mattress protector on all...
Where's my refund?
Hi Stef2745674, our sincere apologies for the inconvenience. Danielle from our Customer Care Team has advised that this has now been resolved. If you have any other queries, please do not hesitate to contact us at Sleep Republic.
Wheres my refund..I got my lawyer looking into it atm
Would your mattress leave a dent in the mattress after 6 months? 1 year? 2 years? I feel like with all those “memory foams” few months later leaves a nice crater in my mattress… if that’s the case, would u offer replacement under warranty? I’m 95kgs
Don't buy they over heat your body and to get a refund they go all soooo silent
Hi stef2745674,
It's quite disappointing to see that you have written this when we have been communicating with you and explained the reason for the delay in your refund. It's a difficult time with ...
Just read a review from Jackie who posted it on 8th June 2021. She paid $850 for the Queen SR Mattress in May 2021. What offer or coupon enables that price ? A person named Rose at Sleep Republic assured me the best possible price is $1099 ... yet $850 is a nice difference of $249 below that. I felt I was being misled as I had already seen reviews with lower prices.
Hi There, Rose in customer service is correct with the best price she has quoted you for a Queen. This customer you are referring to purchased multiple mattresses in her order, and while her review ...
Read moreis under the Queen size, she also purchased a Double mattress- which cost around the $850 mark- which is why we believe she has put that purchase amount.Hi again, if you go back to Jackie's review, you'll see she updated it with the correct price she paid. Apologies for any confusion.
Any movie with Jackie Chan is funny for sure
Thinking about a double for my new caravan, but need to understand the weight, can you please advise. Plus where are these manufactured & are there any current supply chain problems. Thanks Paul
Hi Paul, Thanks for your questions. The weight of the double mattress is 43kg. If you head to the mattresss page here: https://sleeprepublic.com.au/mattress/ and scroll to the bottom, you will find...
Read more all info regarding the mattress dimensions and weights. Our mattresses are made with our trusted manufacturers in China, whom we have worked with for over 20 years. There are no current supply chain problems. Hope that helps. Cheers.
what does the king size mattress weigh?
Hi There, the King mattress weighs 55kg.
Firmness of mattress - Anyone who is a side sleeper (occasionally back sleeper) who had shoulder/ lower back or hip pain find the mattress too firm? I'm 5ft3", 58kgs with a large backside so unsure if this mattress may be too firm for me.
I’ve had back surgery and find it just right
Thanks Brigid, really helps with my decision.
Hi Jane, You can actually filter the Product reviews by the customer’s sleeping position. I’ve filtered them to side sleepers here for you. :) https://www.productreview.com.au/listings/sleep-republ...
Read moreic?e1dec182-d288-4710-a0d1-61bf3bb79c70%5B0%5D=f985622e-91e6-417d-8cf5-93706b7985e4
Hi there, I can’t find it on your website but how firm are your mattresses? Other companies I can see soft to extra firm options. Thanks.
Medium
Hi Emily, The mattress is Medium-Firm.
Hi there,
How long do you recommend letting the mattress decompress before first use?
Also, would it be fine to leave the mattress standing on its side for a good 3-4 days after decompression?
Trying to work out when to unbox it as it is extremely heavy and will need to arrange help.
Thanks!
I left mine for a few hours and it was fully decompressed
Hi There, you can sleep on the mattress right after you open it, no need to wait. You're welcome to leave the mattress on its side for a few days after you open it, it won't damage the mattress in any way.
Hi,i am planning to purchase just the mattress, without the bed frame .is the mattress is compatible with any bed frame or do I need to purchase the bed frame as well ? Thank you
I just use at normal slatted base. They answer this question on their FAQ page:
“Our mattress works well on any stable and level base substantial enough to support it. It will live happily on a slat ...
Read moreor slat ensemble base or even the floor if that’s what you want. All bases, double and larger, should have good central support. We do not recommend the use of Posture or spring slat bases which change the feel and support provided by the mattress.”
Thank you
Hi Erna, Confirming as above that yes you can use our mattress with other bases. Please refer to our FAQs page for more details. https://sleeprepublic.com.au/faqs/ Cheers. :)
Is it ok to leave Sleep Republic mattress standing on its side for around 24hrs or will it be damaged?
Hi John, No problems with leaving the mattress on its side for 24hrs. The foam & Fabric materials may flex a bit but will flatten out once its put down correctly.
Hi there, wondering what gauge are the springs in the SR mattress. Notice have 3 times more springs than others but the weight is very similar....
Where can I go to buy ?
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