57 questions from our users
Would your mattress leave a dent in the mattress after 6 months? 1 year? 2 years? I feel like with all those “memory foams” few months later leaves a nice crater in my mattress… if that’s the case, would u offer replacement under warranty? I’m 95kgs
Just read a review from Jackie who posted it on 8th June 2021. She paid $850 for the Queen SR Mattress in May 2021. What offer or coupon enables that price ? A person named Rose at Sleep Republic assured me the best possible price is $1099 ... yet $850 is a nice difference of $249 below that. I felt I was being misled as I had already seen reviews with lower prices.
Hi There, Rose in customer service is correct with the best price she has quoted you for a Queen. This customer you are referring to purchased multiple mattresses in her order, and while her review is under the Queen size, she also purchased a Double mattress- which cost around the $850 mark- which is why we believe she has put that purchase amount.
Hi again, if you go back to Jackie's review, you'll see she updated it with the correct price she paid. Apologies for any confusion.
Any movie with Jackie Chan is funny for sure
Thinking about a double for my new caravan, but need to understand the weight, can you please advise. Plus where are these manufactured & are there any current supply chain problems. Thanks Paul
Hi Paul, Thanks for your questions. The weight of the double mattress is 43kg. If you head to the mattresss page here: https://sleeprepublic.com.au/mattress/ and scroll to the bottom, you will find all info regarding the mattress dimensions and weights. Our mattresses are made with our trusted manufacturers in China, whom we have worked with for over 20 years. There are no current supply chain problems. Hope that helps. Cheers.
Firmness of mattress - Anyone who is a side sleeper (occasionally back sleeper) who had shoulder/ lower back or hip pain find the mattress too firm? I'm 5ft3", 58kgs with a large backside so unsure if this mattress may be too firm for me.
I’ve had back surgery and find it just right
Thanks Brigid, really helps with my decision.
Hi Jane, You can actually filter the Product reviews by the customer’s sleeping position. I’ve filtered them to side sleepers here for you. :) https://www.productreview.com.au/listings/sleep-republic?e1dec182-d288-4710-a0d1-61bf3bb79c70%5B0%5D=f985622e-91e6-417d-8cf5-93706b7985e4
How long do you recommend letting the mattress decompress before first use?
Also, would it be fine to leave the mattress standing on its side for a good 3-4 days after decompression?
Trying to work out when to unbox it as it is extremely heavy and will need to arrange help.
I left mine for a few hours and it was fully decompressed
Hi There, you can sleep on the mattress right after you open it, no need to wait. You're welcome to leave the mattress on its side for a few days after you open it, it won't damage the mattress in any way.
Hi,i am planning to purchase just the mattress, without the bed frame .is the mattress is compatible with any bed frame or do I need to purchase the bed frame as well ? Thank you
I just use at normal slatted base. They answer this question on their FAQ page:
“Our mattress works well on any stable and level base substantial enough to support it. It will live happily on a slat or slat ensemble base or even the floor if that’s what you want. All bases, double and larger, should have good central support. We do not recommend the use of Posture or spring slat bases which change the feel and support provided by the mattress.”
Hi Erna, Confirming as above that yes you can use our mattress with other bases. Please refer to our FAQs page for more details. https://sleeprepublic.com.au/faqs/ Cheers. :)
Is it ok to leave Sleep Republic mattress standing on its side for around 24hrs or will it be damaged?
Hi John, No problems with leaving the mattress on its side for 24hrs. The foam & Fabric materials may flex a bit but will flatten out once its put down correctly.
My question is in relation to smell. I purchase a boxed mattress very similar to your product. The same experience as I am hearing from your reviews.... next day delivery, great customer service, comfort etc. BUT the smell has been traumatic. I have had to put the foam parts out on the deck for the last 5 days and still the smell is overwhelming. I am waking up with the taste of the smell in my mouth as well as a sore throat. I believe that this is an individual experience as I must be so sensitive to the smell and the materials used WHICH is why it is important for me to know if your mattresses have a smell ( a toxic smell even though the material are tested etc and classed as non toxic at all)
Please give me A true response as do not want to waste my time or your time.
Look forward to your reply
I have purchased two Sleep Republic mattresses, and they have only had a “brand new” smell for the first few hours. I recall the instructions being to leave the mattress untouched for a day once opened, which I did, and I’ve not had any smell issues.
Before responding to your question I checked with two of my friends that have also purchased Sleep Republic mattresses after my recommendation, and neither recall any issues with smell beyond the very initial opening of the mattress bag & setup.
All Sleep Republic mattresses are aired in a sealed off dry room for 14 days before getting compress packed in the box. This process reduces the new smell that some materials like foam may have and allows for the water-based bonding agents that holds the comfort layers in place to dry properly.
We have not had any complaints from customers about strong toxic smells coming from the mattress.
If you have any further questions please feel free to email us at firstname.lastname@example.org.
We are looking for a firm queen size mattress, our actual one was supposed to be firm but not any longer after two years. Our concern is about the top mattress as after reading the reviews from SR looks like that we will could have the same issue. Do you have the mattress that we are looking for? Thanks, Ana.
Hi Ana, This mattress is definitely more of a medium feel, not a firm feel (I recently was looking for a mattress for our camper trailer and tried a few at Fantastic Furniture that were listed as "Firm" feel and they were definitely firmer than ours.) I don't feel that the Sleep Republic mattress will be firm enough for you based on your question (Sorry)
Feel is a tricky subject to discuss as is it highly subjective. What one person may describe as firm, someone else may well describe as medium. Having said that when placing the Sleep Republic mattress on the traditional Soft-Medium-Firm scale, we'd place it closest to being a medium feel mattress. Hope this helps!
What is the maximum weight that your SR King size mattress will support? (Singularly on each side)
Is it wise to rotate if both partners weights are extremely different?
Our King, Queen and Double mattresses are tested to a combined occupant weight of 250Kg, 150Kg per side.
We recommend with all mattresses rotating them regularly and if there is a large weight differential this could be done every few weeks to even out wear.
What may be evident with any mattress having foam in the pillow top, or a foam core, is that with more weight there will be more body impression visible. This is a natural outcome of the physics and the fact that some areas of the mattress get very little use compared to others.
are sleep republic springs china or european? thanks
I couldn't say positively, but they do state that their mattresses are made in China to their specifications.
Hi Willow, our mattresses and springs are manufactured in China to our design and specification.
Hi, what is thickness of each layers in your mattress?
The pillow top layer is 7cm with 3cm of gel infused memory foam and 3cm of latex plus 1cm of fabric and quilting. The pocket springs are 22cm. Total mattress height is 31cm with base covering and backing included.
Can anyone who has had the mattress for a long time tell me if it has sagged at all and is still as good as the day it arrived?
What is the packaged weight of a King size and the box dimensions?
How frequently is turning the mattress recommended?
The King box is 35x35x188cm and weighs approx 60Kg.
Rotating the mattress (head to foot) is a good idea every 2-3 months to even out wear and prolong mattress life.
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