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LachieSydney, NSW
Doesn’t last
The delivery was received a day from a purchase.
I was super excited to get this bed based on all these reviews. I have used it since Oct 2018 and it’s very sad to say the bed is no longer supportive at all. It started to hurt my back after 6 months to the point I couldn’t sleep. I even purchased the base from sleep republic to help it and no improvement in the support at all. I have spent over $1800 and I can’t even use it. I thought It just must be me but I bought a single mattress from fantastic furniture and it’s perfect, I have no back pa...Read more
Purchased in October 2018 for A$1,499.00.
1 comment
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CJNMetropolitan Adelaide, SA
- 3 reviews
- 1 like
- Queen
- Verified purchase
Incredible Customer Service, High Quality Mattress but Medium to Soft
I returned my Sleep Republic mattress but I still give it 5 stars.
After extensive research and the SR team answering all my questions with complete honesty and transparency, I ordered the mattress. I ordered at 11am and it was delivered by 4pm the next day! I was very impressed by this living in Adelaide where same day delivery or even next day delivery was not guaranteed.
After delivery, I found that it was easy to unwrap and I liked the presentation of the instructions and cutter in the calico Sleep Republic bag. The addition of the eye ...Read more
mask was also a nice touch. It was heavy to carry, but not more so than any other spring mattress, and with two people we easily got it upstairs and onto the bed frame. The box had wheels and a handle. In fact, in retrospect, this mattress was much easier to set up than some other “mattress in a box” beds. I commend SR on their thorough instructions and attention to detail (eg the wheels, handle and nifty cutting tool). Initially there was no off gassing smell however a few hours later, a mild but obvious chemical smell was there. I expected this with the memory foam and 30% synthetic latex layers. Nevertheless, the smell didn’t persist for very long with the windows open. I put the sheets on about 5 hours after opening and when I went back into the room a couple hours later, I couldn’t smell anything at all. Appearance wise, I liked the cashmere cover. I also liked the pattern on top that showed the 5 different pocket spring zones, a nice touch! The Sleep Republic label was sewed on back to front so it didn’t actually read Sleep Republic, but that isn’t an issue as the mattress would be covered in sheets anyway. I just hoped it wasn’t telling of the attention to detail in other areas of construction! It did appear very luxurious though, similar or perhaps even nicer than the 5k+ mattresses I had tried in stores (mattresses always on sale for 1500-2500 but without the 100 day trial).Purchased in February 2019 for A$1,199.00.
1 comment
Sleep RepublicSleep Republic
Thank you for your comprehensive feedback and recommendation it is appreciated. We are of course sorry that the mattress didn't suit you but are happy that the comfort guarantee and our service met yo... Read more
ur expectations. We do what we can to help our customers to get the sleep they need, hopefully on our mattress but we understand that's not always possible.Similar opinion? Write a review on ProductReview.com.au!
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4.9(299)rs2Greater Melbourne (Metropolitan), VIC
- 4 reviews
- 2 likes
Brilliant service but mattress didn't suit - too soft
I would like to give this company 5 stars because the service was absolutely amazing, responsive, easy refund and no-fuss. But the mattress didn't suit us. The good things: mattress seems to be great quality, lovely fabric, NO smell, no partner disturbance, easy to get out of box etc (we bought the King size). The not so good things (for us): the mattress was too soft, not supportive enough and on the 'hot' side. It's one of those mattresses that you sort of sink into on top. We prefer to sleep on top of a mattress rather than have tha...Read more
t sink-in feeling. My back was aching after a week of sleeping on the mattress. That being said, it has a similar feel to many many other pocket sprung medium/firm mattresses that you can buy at the big stores which are typically at a FAR higher price (plus you have to put up with all the nonsense that the salesperson spins). I'm torn about whether we would ever purchase a mattress in a box/online again without first trying. If we had tried this in a store and had the option to compare it side by side with a couple of other mattresses at the same time we would have known straight away it wasn't for us and that we preferred something firmer (or at least, without that 'sink-in' feeling). However, the advantages of buying online are that you don't get any of that unbearable mattress industry nonsense or have to deal with the ridiculously inflated prices or "half/price" / "all sizes for the price of a single" nonsense sales. (Do people actually fall for that?). Anyway.. back to the sleep republic mattress: it's great quality and if you like that sink in feeling but relatively medium/firm-ish support underneath then I recommend giving it a try. Thanks Sleep Republic for being so easy to deal with.. it would be great if you added a pillow top 'firm' version to your offerings; we would definitely buy it!Purchased in January 2019 for A$1,399.00.
1 comment
Sleep RepublicSleep Republic
Thank you for your feedback and comprehensive review. Naturally we are sorry the mattress firmness not suited for you but pleased that the quality, service and return process met your expectations. We... Read more
hope you have now found your ideal firmness. SR TeamSimilar opinion? Write a review on ProductReview.com.au!
Find out how Sleep Republic compares to other Mattresses
Know better, choose better.
Will_PayMore4Quality
- 19 reviews
- 15 likes
- Double
- Verified purchase
Gamble that payed off
Edit: 3 year long term comment/review: This mattress has continued to be great. However, we made a mistake - we have an antique bed which is not the best when it comes to the base. That is, it exacerbates mattress sag. This mattress started to sag/ bow due to this and I started to get lower back problems. I updated the base so it's not such an issue, but I thought it was worth mentioning in this review from years ago.
This mattress is definitely different to what I'm used to - that said, I'm shocked something at this price point can compete wi...Read more
th comfort levels of vastly more expensive products. The 'no questions asked' return policy sold me, no doubt about it. I ordered a double for myself and my partner - we are very happy with it. We put the mattress on an old, spring supported frame (antique), which lacks support of any mattress. What we found is this will sag if you don't properly support it - that is, just make sure you have solid slats or a flat base. In our case, we have two large solid wooden boards underneath each of us and it makes it solid. This would be the case with any mattress, so I don't hold it against it at all. So, yes, we are happy and again at this price point it really is a seriously worthy candidate for your money. The memory foam is wonderful to lie on - although a little warmer than other mattresses, it's not too warm (even in our un-air-conditioned flat). How this mattress arrives is very impressive and innovative. It's astonishing that such an excellent products is compressed down to such a tiny and easy to manipulate box on wheels.Purchased in December 2016 for A$999.00.
1 comment
Sleep RepublicSleep Republic
Hi, thanks for your comments and feedback. We are biased but we designed our mattress to be equal to and better than considerably more expensive alternatives. Happy sleeping! SR
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Questions & Answers
John D.asked
Is it ok to leave Sleep Republic mattress standing on its side for around 24hrs or will it be damaged?
1 answer
Sleep RepublicSleep Republic
Hi John, No problems with leaving the mattress on its side for 24hrs. The foam & Fabric materials may flex a bit but will flatten out once its put down correctly.
Mariano P.asked
Hi there, wondering what gauge are the springs in the SR mattress. Notice have 3 times more springs than others but the weight is very similar....
No answers
Selinaasked
Where can I go to buy ?
Details
Sleep Republic King4.6(35) | Sleep Republic Queen4.6(66) | Sleep Republic Double4.8(13) | ||
|---|---|---|---|---|
| Category | Mattresses | Mattresses | Mattresses | Mattresses |
| Price (RRP) | A$1,449.00 | A$1,249.00 | A$1,039.00 | A$729.00 |
| Type | Pocket Spring | Pocket Spring | Pocket Spring | Pocket Spring |
| Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
| Size | King | Queen | Double | King Single |
| Thickness | 31 cm | 31 cm | 31 cm | 31 cm |
| Country of Manufacture | China | China | China | China |
| Manufacturer Warranty | 12 year(s) | 12 year(s) | 12 year(s) | 12 year(s) |
Visit official website
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Sleep RepublicSleep Republic
Hi Lachie,
We're very sorry to hear of your issues. We have emailed and phoned you a number of times to resolve this and will be happy to help when you are able to contact us.
SR Team