- Verified purchase
Paid for it, but never even received it....
I ordered a bed bundle on the 12th of December. Delivery estimate warned that - while next day delivery was offered in metro areas - regional deliveries could take up to 10-14 days. After that time elapsed, I had to call, repeatedly, to try to get answers as to where our bed was. Eventually I was told it would be delivered by the 6th of January - unfortunately, after our holiday was over. Unsurprisingly, it wasn't delivered by then. It has now been more than 4 weeks since we ordered, and I'm still having to call, repeatedly, to try to get answe...rs...with no one calling back when they promised to. The response has been that it's the fault of the delivery company used, but that excuse might have been good for the first 2 weeks...now it's just insulting. This has been one of the worst customer experiences I've ever had, and I would never recommend them to anyone.
Purchased in December 2020 for A$1,599.00.
- Verified purchase
Great mattress, Awesome service but wasn't for me
Firstly I should say that I rarely write reviews and never on a product which I eventually returned, however, the service and product from this company deserves to be acknowledged.
Firstly delivery: I live in a suburb located between Brisbane and the Gold Coast, ordered 11.00pm, courier phoned 9.15am next morning to confirm delivery, mattress arrived 12.00pm same day.
Unpacking: Box has wheels and a handle, be careful it is very heavy and I managed to break the handle trying to lift it over a small step, I ended up sitting on the floor with the...
Purchased in August 2019 for A$1,079.00.
Questions & Answers
Is it ok to leave Sleep Republic mattress standing on its side for around 24hrs or will it be damaged?
Sleep RepublicSleep Republic
Hi John, No problems with leaving the mattress on its side for 24hrs. The foam & Fabric materials may flex a bit but will flatten out once its put down correctly.
Hi there, wondering what gauge are the springs in the SR mattress. Notice have 3 times more springs than others but the weight is very similar....
Where can I go to buy ?
|Type||Pocket Spring||Pocket Spring||Pocket Spring||Pocket Spring|
|Firmness||Medium Firm||Medium Firm||Medium Firm||Medium Firm|
|Thickness||31 cm||31 cm||31 cm||31 cm|
|Country of Manufacture||China||China||China||China|
|Manufacturer Warranty||12 year(s)||12 year(s)||12 year(s)||12 year(s)|
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