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MatGreater Melbourne (Metropolitan), VIC
- 3 reviews
- Queen
- Verified purchase
Paid for it, but never even received it....
I ordered a bed bundle on the 12th of December. Delivery estimate warned that - while next day delivery was offered in metro areas - regional deliveries could take up to 10-14 days. After that time elapsed, I had to call, repeatedly, to try to get answers as to where our bed was. Eventually I was told it would be delivered by the 6th of January - unfortunately, after our holiday was over. Unsurprisingly, it wasn't delivered by then. It has now been more than 4 weeks since we ordered, and I'm still having to call, repeatedly, to try to get answe...Read more
rs...with no one calling back when they promised to. The response has been that it's the fault of the delivery company used, but that excuse might have been good for the first 2 weeks...now it's just insulting. This has been one of the worst customer experiences I've ever had, and I would never recommend them to anyone.Purchased in December 2020 for A$1,599.00.
1 comment
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LachieSydney, NSW
Doesn’t last
The delivery was received a day from a purchase.
I was super excited to get this bed based on all these reviews. I have used it since Oct 2018 and it’s very sad to say the bed is no longer supportive at all. It started to hurt my back after 6 months to the point I couldn’t sleep. I even purchased the base from sleep republic to help it and no improvement in the support at all. I have spent over $1800 and I can’t even use it. I thought It just must be me but I bought a single mattress from fantastic furniture and it’s perfect, I have no back pa...Read more
Purchased in October 2018 for A$1,499.00.
1 comment
Sleep RepublicSleep Republic
Hi Lachie,
We're very sorry to hear of your issues. We have emailed and phoned you a number of times to resolve this and will be happy to help when you are able to contact us.
SR Team
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Is it ok to leave Sleep Republic mattress standing on its side for around 24hrs or will it be damaged?
1 answer
Sleep RepublicSleep Republic
Hi John, No problems with leaving the mattress on its side for 24hrs. The foam & Fabric materials may flex a bit but will flatten out once its put down correctly.
Mariano P.asked
Hi there, wondering what gauge are the springs in the SR mattress. Notice have 3 times more springs than others but the weight is very similar....
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Where can I go to buy ?
Details
Sleep Republic King4.6(35) | Sleep Republic Queen4.6(66) | Sleep Republic Double4.8(13) | ||
|---|---|---|---|---|
| Category | Mattresses | Mattresses | Mattresses | Mattresses |
| Price (RRP) | A$1,449.00 | A$1,249.00 | A$1,039.00 | A$729.00 |
| Type | Pocket Spring | Pocket Spring | Pocket Spring | Pocket Spring |
| Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
| Size | King | Queen | Double | King Single |
| Thickness | 31 cm | 31 cm | 31 cm | 31 cm |
| Country of Manufacture | China | China | China | China |
| Manufacturer Warranty | 12 year(s) | 12 year(s) | 12 year(s) | 12 year(s) |
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Sleep RepublicSleep Republic
Hi Mat, totally understand your frustration, anger and disappointment of not receiving your delivery from us. We have also been let down by the transport provider we sent your goods with. A number of ... Read more
transport routes & depots were closed over the Christmas/New Year period and your goods got stuck in transit. We apologise for such a long delay and are in the process of finding out what’s going on and getting your order delivered to you. We are so sorry.