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Smart Cases
The shock proof cases are AMAZING
I found on google looking for a shock proof case come across smart cases and thought I’d give them a try I am pretty satisfied with the case I received wouldn’t change it for the world
good result, confirmation would help
Was worried that I didn't receive confirmation email but responded to my contact query. Product arrived promptly and as ordered.
- 2 reviews
Great customer service
Smart cases were really helpful. I purchased the tempered glass for my iPhone and the quality is very high standard and shipping was quick. Thanks guys
Extremely helpful.
I placed my order, then realised I'd ordered a couple of wrong items. I emailed Smart Cases immediately, and they sorted it before it was shipped.
Then only 4-5 days after I placed my order, it arrived. Sadly, I can only give 4 stars, as one of my items was missing from the order. However, I have emailed Smart cases and they're sending the missing item immediately.
I must say, the site is easy to navigate, and ordering is super easy. Customer service is extremely prompt and so very patient and polite.
Thankyou Smart Cases.
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They are perfect will recommend them and purchase them again
I purchased the wrong item, they reply quick and guide me for return and send me the right one. I am very appreciate of their service
Efficient Service
The products are clearly displayed on the website & the Cyan Blue is a great colour. It would be helpful to have the weight of each case displayed so you know how much heavier your phone will be.
My phone case wallet was despatched promptly after placing the order. Three weeks later it had not arrived - either snail mail to WA or maybe the flooded train line on the Nullarbor. The company then quickly sent another phone with a tracking number. Both then arrived. The service was excellent overall. 2nd phone case returned to Sydney.
Great customer service
The first case didn't arrive in the post, but they sent a second case with no issues. Easy communication, good customer service.
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- 2 reviews
- Verified
Not what I needed but service was impeccable
I was unable to get the exact kind of case I needed and the one I received was not suitable. However to return it was easy and the help I received from the Smart Case people was excellent. Everything was accomplished very quickly. Email replies came quickly. I was very impressed with their standard of customer service. I would recommend this company if they have what you are looking for.
Quick resolution to error
Great service. I had an incorrect case sent out by mistake and it was quickly rectified and the correct case sent out. No cost to return. Pleasure to deal with.
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- 2 reviews
Communication was very prompt.
I ordered the wrong size tablet cover and Smart Cases were more than happy to resolve my issue in a timely and prompt manner. I was impressed at how easy it was to deal with them. I would definately order again from them in the future.
- Verified
This services and site was easy
I purchased the wrong item the company were great at responding ,my experience was great thank you for your services
Great service
We purchased a TV remote which was fair quality but faulty, however the quality matched the price. Seller was very quick to offer replacement or refund. Very good service
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Just what I ordered..
Very pleased with the new cover for my Nokia G20. I am sure it will be a lot safer now.
It arrived in good time too...thanks
Product was great but due to covid had a delay In delivery over worked postal service
Loads of range in products heaps of great quality products to choose from. Sent the wrong product first off hut made every effort to rectify the issue. Very professional
Be careful of free postage
Ordering was easy and the remote for our TV works perfectly BUT we had to pay extra to collect our parcel from the post office as they had under paid the postage as since there was no return address they couldn't collect it from the sender.
Questions & Answers
I ordered iphone xs max case and tempered glass but its been week i didnt get confirmation email and nothing . I felt like its an scam.
got the rong case for my phone can i return it and get the right one
After reading how so many people have had problems with this company i am worried now that i have ordered if it will turn up and be what i ordered, and there is no con5act for this company. All genuine companys have a contact phone number.
Unfortunately Jenny, to this day I never received a reply to my emails. I'm stuck with the products fearing that if I return them by mail, they will never send me anything back, It seems I have alread...
Read morey lost my money. I hope your experience with this company is a better one. I just don't understand why don't they care about their reputation.. very weird.Thank you for replying, I'm going to try to cancel my order, if I can't and I don't receive my goods within 7to 10 days I'll go to the consumer watch dogs and report the company,
Hello Jenny, I have been sent the wrong case also and after contacting them via e-mail I was instructed to return it to them for a full refund as they apparently did not have the case I ordered.
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