1 photo
Smart Energy Group

Smart Energy Group

4.3 from 32 reviews · View Statistics
See the Best Energy Providers in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Smart Energy Group

Reviews

  • Value for Money
    4.5 (23)
  • Product Quality
    4.8 (22)
  • Return Claim MadeYes (0) · No (15)
  • Customer Service
    4.2 (26)
  • Warranty Claim MadeYes (0) · No (13)
  • Purchase Price$10,034.19
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Kerry26
Kerry26South-Eastern Region, NSW
  • 6 reviews
  • 4 likes
  • Verified

Smart Energy was Not so Smart for Us

published
  • Thumbnail
  • Thumbnail
  • Thumbnail
Value for Money
1/5
Customer Service
1/5
Mark Young
Mark Young
  • 2 reviews
  • 1 like

The sales pitch

published
Value for Money
2/5
Product Quality
4/5
Ashleigh
AshleighSydney, NSW
  • 3 reviews

Unsolicited calls

published

Cold call rang me a few weeks ago. Told them I was renting. Rang me again today. He said that they had sent me an info pack and never heard back. I said that I'm not interested.
Proceeded to ask me in a condescending way "so you're not interested in renewable energy?"
I yet again told him I was in a rental and hung up. Rude and condescending sales people. Don't know how they got my number or why they "sent me an info pack" that I never received.

Customer Service
1/5
Trustworthiness
1/5
Incentivised Review No
Brad
BradSydney, NSW
  • 4 reviews
  • 1 like

Unsolicited contact

published

Twice now I have had a Smart Energy representative knock on my door completely disregarding the "Do Not Knock" sign I have displayed.

This is a clear breach of consumer rights as legislated by the Australian Competition and Consumer Commission.

On both occasions the Smart Energy Rep said they were working on behalf of the Government to provide cheap energy. This is clearly not true, Smart Energy is a private enterprise selling a product and do not represent the Government in any capacity.

Customer Service
1/5
Trustworthiness
1/5
Energy Providers

Find out how Smart Energy Group compares to other Energy Providers

Know better, choose better.

Compare all
James
JamesSydney Surrounds, NSW

Wish i had done it earlier.

published

I wish i had done this way earlier, bills have been a lot cheaper living at home with 2 disabled family members which means 3 people home almost 24/7, the solar will pay for it self very quickly for us,
The sales rep Robert Ford has been awesome, any question i have had he has been there to answer, and has been very knowledgeable on the best provider and what plan to take.

Value for Money
5/5
Product Quality
5/5
Ken
KenNew South Wales

Working excellent

published

Friendly installers ,helpful and efficient hope product is of excellent quality and serve the purpose for years to come,thanks for your help.

Value for Money
5/5
Product Quality
5/5
Di W
Di WSouth Australia

A product review but no product purchased.

published
Incentivised Review No

Related Articles

Previous
Top Internet & Mobile Phone Service Providers in 2020!

Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. Here are our Award Winners for the Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) categories in 2020. View specific ratings such as Customer Service, Adequate Speeds for ISPs and Local Reception for MSPs.

Wendy Z.
Wendy Z.22 Nov 2019
top-internet-mobile-phone-service-providers-in-2020
Next
Amanda
Amanda Illawarra, NSW

Incredible Savings and product

published

We have had our Smart energy group solar panels installed for just over 12 months now.
We are so happy we installed solar as the savings to our electricity bill have been huge.

Value for Money
5/5
Product Quality
5/5
Tamera L.
Tamera L.
  • 2 reviews
  • 1 like
  • Verified

Go with smart energy u won’t be disappointed

published

Panels went up without a hitch and inverter placement was as I requested. System performing perfectly and above predicted energy yield

Value for Money
5/5
Product Quality
5/5
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Smart Energy Group

Energy Providers

Find out how Smart Energy Group compares to other Energy Providers

Know better, choose better.

Compare all
Cathy
Cathy Sydney, NSW
  • 2 reviews

Everything has been great!

published

My experience with Smart Energy has been good, the installers were very helpful and explained everything to me. The system looks very neat and tidy, now just waiting for the result.

Incentivised Review No
Michele Marie
Michele Marie
  • 3 reviews

Glad I chose Smart Energy

published

I was nervous to finally get solar after hearing so many horror stories, however I needed a way to reduce my energy bills. I finally decided to go with Smart Energy and everything went so smoothly. All my questions were answered and the installation was quick and easy. Everything is looking good.

Incentivised Review No
Craig
CraigSydney, NSW
  • Verified

Great Job

published

The installers did a great job without any problems. Can happily recommend them to others looking for solar. Thank You.

Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Smart Energy Group

Energy Providers

Find out how Smart Energy Group compares to other Energy Providers

Know better, choose better.

Compare all
Kenneth
KennethMurray Region, NSW

Great Experience

published

A fantastic team of guys arrived and it was awesome to watch them work as one to complete the job, the end result looks incredible 10 out of 10 thankyou.

Value for Money
5/5
Product Quality
5/5
Michelle
MichelleWide Bay-Burnett, QLD

Thank You Smart Energy

published

Thank you smart energy for great service great work and the contractor had done a great job, site was left neat and tidy very professional I can strongly recommend them, thank you.

Value for Money
5/5
Product Quality
5/5
Chris
Chris Hunter Region, NSW

Quick and simple

published

Simple experience, everything was explained in detail, quick and easy process. Dean our specialist was great to deal with. Very happy.

Value for Money
5/5
Product Quality
5/5

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and Smart Energy Group representatives

Details

CategoryOnline Shops, Energy Providers and Solar Retailers
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedSolar Product Retailer
Clean Energy Council Recognition Approved Retailer
Visit official website

Other Energy Providers

Previous
Next
See all Energy Providers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.