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Smart House Solar

Smart House Solar (page 2 of 8)

4.8 from 157 reviews

Reviews

(123)
(32)
(2)
(0)
(0)
  • Value for Money
    4.8 (113)
  • Product Quality
    4.7 (107)
  • Return Claim MadeYes (0) · No (110)
  • Customer Service
    4.7 (115)
  • Warranty Claim MadeYes (1) · No (111)
  • Purchase Price$4,144.55 (55)
  • Installation
    4.8 (107)

Reviewer Photos & Videos

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Aaron B.

Aaron B.South East Queensland, QLD

Great overall experience

published

David marshal from smart house solar was easy too talk too very forward and direct, there were no muck arounds at all during the process and oliver and his team were also fantastic with the install, i couldnt recommend highly enough. Thanks for everything

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
See all answers
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Grace W.

Grace W.North Queensland, QLD

This is perfect for my Family in hot Townsville

published

Panel installation was all day I was home with my husband when installation was done.Very nice staff informed us about all solar panels installation.Very good hard workers did very good job.Thank you very much from my Family

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased 24 x 275 Watt Jinko poly panels
System Size6.6 KW
Purchase Price$4,400.00
See all answers
1 comment
Smart House Solar
Smart House Solar.Smart House Solar
Rajesh R.

Rajesh R.South West, QLD

  • Verified customer

This is really awesome

published

The installation process was fantastic so professional really recommend to any one I would let people know who is interested in solar system The team was so good helpful through out the process

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6 KW
Purchase Price$3,191.00
See all answers
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

  • Verified customer

Speedy install.

published

Very easy quoting process. Install was quick and painless. No issues reccomending smart house solar. Sales process was excellent followed by a painless install. The only issue is getting the wifi connected.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


Billyt

BillytSydney, NSW

  • 8 reviews
  • Verified customer

Recommended

published

Installation was quick and efficient. Performed installation in less time than they stated. Installers left premises in a clean and tidy state. Would recommend them to others that needed solar.

Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
See all answers
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


customer_first_namec

customer_first_namecSouth East Queensland, QLD

  • Verified customer

Can’t wait to utilise this beautiful work!!

published

Have received great customer service from Scott who helped explain things and find the best suitable product for us. The installers were very nice and worked very efficiently and the follow up from Michelle was also very efficient. Thanks Smart Solar!

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


  • Verified customer

solar installation

published

Salesman - David Marshall - David was easy to deal with, polite and gave me that extra push to get moving (which I needed). paperwork was easy to read, installers arrived on time at agreed date .
Mitchell Bell was really good to deal with and very competent 10 out of 10
installers rob and his son did a good job.
overall installation was excellent

Customer Service
Value for Money
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase Price$4,300.00
See all answers
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


Shane

ShaneSouth East Queensland, QLD

  • Verified customer

Competitive price but lacks of inverter mobile app configuration support

published

Competitive prices, David worked with me to provide a good price and arranged quick installation. The installation team were good on the day. My only feedback would be going forward, is for either the installation team or the technical team from Smart House solar to assist with the configuration of the inverter app on the mobile. However, this got resolved soon after I let Smart House know of this issue.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased seraphim
System Size6.6 KW
Purchase Price$3,600.00
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1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

  • Verified customer

Great work at great Price

published

The whole process at Smart House Solar was simple and streamlined,everyone from Scott,Harry and Mitchell made it pleasure to talk to.l also would to mention the installers Oliver and company well done.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim panels Growatt inverter
System Size6.6 KW
Purchase Price$0.00
See all answers
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

A thomas

A thomasSouth East Queensland, QLD

Customer focused and efficient

published

From the moment I made enquiries about solar I received awesome customer service and it continued all the way through to installation. The whole process was easy and I was kept well informed. Thank you.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
See all answers
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

  • Verified customer

Hot day in North Qld!! Cheers guys!

published

Smart Energy were easy to deal with and always available to contact. Special mention to David, Harry and Mitchell. Corey and his crew from Jai Cor Electrical and Solar in Mackay were the installation contractor and were troopers on such a hot day! Thanks guys, well done! Now just waiting on Ergon for changeover!

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


Srini

SriniSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Very good service

published

I am very satisfied with the work done by Smart house solar guys on the installation of Solar panels in my home at Mangohill, QLD. Scott & Mitchell have done good job. The installation process has been smooth and I would definitely recommend these guys to my friends. Cheers.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Franious
System Size6.6 KW
Purchase Price$4,200.00
See all answers
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


  • Verified customer

Great job getting them on in a morning

published

Panels went on really well, no problems there. Had a little trouble understanding the people on the office side of things. But overall price and installation were great. We would recommend you to others.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size5.5 KW
See all answers
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


just nickname

just nickname

  • 2 reviews
  • Verified customer

Good product, excellent service

published

Thanks a lot Dom Kreutzer and his team for the installation of our new solar power system. Excellent job, all was done in one day!
Also many thanks to Harry, Scott and Michell for organising this. It was nice and smooth, everything was clear, no miscommunications

Customer Service
Value for Money
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased 30 Wa Jinko 330W Mono half cell Cheetah Panels
Purchase Price$5,500.00
See all answers
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

  • Verified customer

Perfect

published

Great Solar System and it's easy process to get the solar installed. The installers came to my house on time and very professional and did a great job. Thanks David

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Jinko
System Size6.6 KW
Purchase Price$4,500.00
See all answers
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

  • Verified customer

Great service. Keeping the process simple was great. Great work Solar smart thank you!

published

No problems with the installation the installers were great at doing a great job. Very happy dealings with solar smart. Great work. We would highly recommend solar smart to people.

December 13th 2019 Update: Smart solar is great!

Easy installation process. Matthew and his team was great. They did a great job installing our solar. The process from beginning to end was great. We would highly recommend Smart solar house.

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Growatt
System Size6.6 KW
Purchase Price$3,360.00
See all answers
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


Brad C

Brad CFar North Queensland, QLD

Great, no problem

published

A easy process to getting solar installed, every one was great to deal with. The installers were on time and very professional and did a great job. Highly recommend
Brad C

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Josh

JoshSouth East Queensland, QLD

Thanks

published

Got solar put on yesterday no hassles happy to start saving money. Thanks to Dom and Oliver they were great.thanls to Michelle and Harry and David. Thanks guys. Josh c

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Growatt
System Size6.6 KW
Purchase Price$3,590.00
See all answers
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

  • Verified customer

Solar installation seamless

published

I would like to thank Scott, Harry and Michelle for the assistance that they gave us during this whole process. The installation was fluent and the product seems to be as advertised, I would use again and recommend them to anyone.

Installation
Warranty Claim MadeNo
System Size6 KW
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


Sol

SolSouth East Queensland, QLD

  • Verified customer

Very Easy

published

Scott, Mitchell in the office organised everything promptly
Oliver and Matthew the installers were incredibly polite and fast
Overall very easy process, very happy with the result, would recommend to others, yes

Customer Service
Value for Money
Product Quality
Installation
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


Page 2 of 8

See all Smart House Solar reviews

Questions & Answers

Customer

Customerasked

How much staff do you have? What are your office hours?

No answers

Pieter

Pieterasked

Pieter Kruger, Project No.SHS 2029.
Our solar system was fitted last year In October and i signed the contract for a 24 panel system with a output of 24x275= 6.6kw. . The contract was checked by my accountant and he point it out to me that on my contract it states 20x275= 6.6kw ( my calculation 5.5kw). So i paid for 24 panels but on my roof there are only 20 panels.Need i say more, you should have a copy of the contract there. Regards Pieter Kruger

1 answer
Smart House Solar
Smart House Solar.Smart House Solar

Hello Pieter Kruger,

Thank you for bringing up your concern to our attention. Your concern had been forwarded to the management team, and as per the updates from you and the management team both, your query has been resolved to complete satisfaction within 24 hours. As it was a typo error, and your payment and order both were only for a 5.5kW system including 20 panels.

We apologize for the inconvenience that might have been caused to you because of typo error and misunderstanding.

Hoping to serve you again in the future.
Smart House Solar Team.


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