Excellent customer service when enquiring about solar, answered any queries/concerns I had. Fast and effecient installation, arriving on time, once again very helpful with our concerns and offered extra information to get the best out of our solar, would definitely recommend Smart House Solar.
A Smart decision
Took a couple of days due to the bad weather to install but the installers were easy to get along with and very informative. Best decision we made on a good day this baby is producing plenty of kilowatts to power the house and then some.
Could not be happier
Fast and professional.
Good no fuss company to deal with. Took on the job and got it done within a couple of weeks in a regional Qld area. Would use them again tomorrow.
All it took was a phone conversation they answered all of our questions and came in at the best price against three other companies offering the same deal! Installation was painless and fast. We put down the deposit and they were ready to install the very next week! They even uninstalled the old system for us!
Hassle free! Efficient! A pleasure to deal with!
Thank you for my Solar Soloution
Frank Williams was very professional in the process of understanding the Solar system that was right for my needs, a pleasure to deal with. Alan Ferrerro the insulation contractor did a great job in the instalment..
Great Experience Start to Finish
Well Friendly And Helpful Team ..
My Solar is Producing lot More then what i Was Told on Average Highly Recommended 5 Star Seevice...
Excellent customer service. And excellent product
I would highly recommend smart house solar to anyone. Frank was extremely helpful he is a great asset to your company. Wish companies had more sale's staff like Frank Williams.
I am very much impressed by Frank's service. He was so co-operative and provided detail information regarding solar installation. cheers
I sstisfied it
The iinstallation team explain very well how to use the solarr easyly. He is so kind and nice talking to me
All good and happy .............. good working with Frank to get Solar on the roof and stop those bad power bills
Very easy. No issues from start to finish. The installation time was excellent given we live in a regional area. No fuss and everything was installed as promised.
Great Service, Instalation and Price
Frank at Smart House Solar made the whole process very easy and straight forward.
My request was an upgrade to an existing solar system with a new inverter and another 26 panels. Frank and his team of experts desiigned the system to best suit the use of my existing set of 24 panels to make 1 big system. It has been working perfectly now for a number of weeks, and couldnt be happier with the outcome.
thanks again Frank and the team and Smart House Solar
I will deffinately be reccomending Smart House Solar to everyone
Well managed end to end install with friendly staff and a very good price!
Very well managed install, minimal input from the customer everything organized.
No issues price was very good as well. I knew what I wanted and with technical advice I went for a long term solution and the whole thing was in in less than 3 weeks. Cant say anything bad so far had a delay of two days due to weather and cant comment on after care at this point.
Excellent to work with
We are very pleased with all aspects of working with Smart House Solar.
Let me start by giving some context to this. Selecting a solar power provider is a minefield. We spoke to a number of companies and were misled a number of times regarding the actual price of the system, the installation date and the availability of certain products. Finding a provider that you can trust is therefore essential.
SMH were one of three solar companies we eventually approached to quote. Initially, we went with a another provider as they offered a marginally better price and a quicker installation date. However after a very frustrating 24 hours with that company we cancelled that contract after it transpired there were additional costs and it became apparent they had misled us on the installation date.
I spoke with Frank Williams at SMH and explained our position. Not only was he very professional and knowledgeable about solar products, he was sympathetic as to how we had been treated by the other company and expedited our installation. Frank throughout demonstrated an excellent knowledge of the products within the industry and was able to demonstrate to us a further example of where another provider was misleading us regarding the availability of a type of panel and its usefulness.
The installation process was handled efficiently and without inconvenience. The two guys who conducted the installation worked tirelessly during very hot conditions. It is worth mentioning that they too were exceptionally knowledgeable about the system and how to optimise it use. I make this point as I have noted a common complaint in other reviews that the installers sometimes offer little guidance. Our experience was the opposite. They were very helpful.
Pricewise SHS were very competitive. It is nevertheless in the service quality that they excelled.
No issues getting this process completed, Frank was very clear and precise, installers were good. Very happy with the installed product.
Value for money
Smart House solar were good to deal with and Frank Williams was very knowledgeable and helpful I would recommend these guys
Good service and good price
Good service from Frank. Best price I got from 7 solar companies.
Not like other very big company just try to sell you stuff in sky high price.
Recommend to everyone who need to install solar system.
The panel installation was easy and Frank made the whole process from start to finish painless and simple. He is efficient and has excellent knowledge
Can’t wait for Ergon to connect it up
The company supplying the equipment have been great to work with and the installer was very professional with his approach to our needs during the process and courtes and done perfect job on the cleanup afterward so great well done team.
Just had the install completed
The installation was pain free & the guys who worked on the solar were very professional & polite. They were also very tidy!
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