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Smart House Solar

Smart House Solar (page 2 of 3)

4.8 from 57 reviews

Great service

Excellent customer service when enquiring about solar, answered any queries/concerns I had. Fast and effecient installation, arriving on time, once again very helpful with our concerns and offered extra information to get the best out of our solar, would definitely recommend Smart House Solar.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
System Size6 KW
Purchase Price $3,590.00
1 comment
Hiiii, Thank you for taking out your precious time to leave us a review! We are glad to know that you are happy with the installers. our team is glad to have served your satisfaction and your trust is our reward. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at support@smarthousesolar.com.au and we'll be anxiously happy to assist you. Thank You..!!

A Smart decision

Took a couple of days due to the bad weather to install but the installers were easy to get along with and very informative. Best decision we made on a good day this baby is producing plenty of kilowatts to power the house and then some.
Could not be happier

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased ccus
System Size6.6 KW
Purchase Price $3,800.00
1 comment
Hiiiii, Thank you so much for your review in a way to help us to work on our services. We are glad to know that you are happy with the installers, sorry for the inconvenience caused due to the installation dates, the installation depends on many factors including weather conditions too. we will surely update our team about the feedback. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at support@smarthousesolar.com.au and we'll be anxiously happy to assist you. Thank You..!!

Fast and professional.

Good no fuss company to deal with. Took on the job and got it done within a couple of weeks in a regional Qld area. Would use them again tomorrow.

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Longi
System Size5.9 KW
Purchase Price $4,150.00
1 comment
Hi Mac, We are so delighted to learn about your good experience with Smart House Solar and thank you for your valuable time and efforts to share your wonderful experience in the form of review. Happily looking forward to your cost-effective power bill. We're just an email away in a case, of any trouble/query. Just write to us at support@smarthousesolar.com.au and we'll be more than happy to assist you. Cheers!!!

Brilliant Service!

All it took was a phone conversation they answered all of our questions and came in at the best price against three other companies offering the same deal! Installation was painless and fast. We put down the deposit and they were ready to install the very next week! They even uninstalled the old system for us!
Hassle free! Efficient! A pleasure to deal with!

Value for Money
Product Quality
Customer Service
Installation
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Suntech Solar Panels
System Size6.6 KW
1 comment
Hiii Dear,, Thanks for taking out your precious time to leave us a review! Great to hear we were able to provide you with all the information you needed to make a quick decision and that we were able to install it quickly. Happily looking forward to your cost-effective power bill. We're just an email away in a case, of any trouble/query. Just write to us at support@smarthousesolar.com.au and we'll be more than happy to assist you. Thank You..!!!

Thank you for my Solar Soloution

Frank Williams was very professional in the process of understanding the Solar system that was right for my needs, a pleasure to deal with. Alan Ferrerro the insulation contractor did a great job in the instalment..

2 comments
Hey,,, Thank you for taking out your precious time to leave us a review! We are so delightful to learn about your awesome experience with Smart House Solar from start to finish. We are glad to know that you are happy with the installers, thank you for choosing us. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at support@smarthousesolar.com.au and we'll be anxiously happy to assist you. Thank You..!!!!Thank you

Great Experience Start to Finish

Well Friendly And Helpful Team ..
My Solar is Producing lot More then what i Was Told on Average Highly Recommended 5 Star Seevice...

1 comment
Hey,,, We're so happy to have your review with complete ratings. Thank you for choosing us. We have shared your views with our team and they are equally happy. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at support@smarthousesolar.com.au and we'll be anxiously happy to assist you. Thank You..!!!!

Excellent customer service. And excellent product

I would highly recommend smart house solar to anyone. Frank was extremely helpful he is a great asset to your company. Wish companies had more sale's staff like Frank Williams.

1 comment
Dear customer, Customer feedback is incredibly important to us We feel delighted to have satisfied you with our Smart House Solar product and services. Thank you so much for choosing us. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at support@smarthousesolar.com.au and we'll be anxiously happy to assist you. Thank You..!!

good

I am very much impressed by Frank's service. He was so co-operative and provided detail information regarding solar installation. cheers

1 comment
Hiiii, We are so happy about your review, complete rating and your experience with Smart House Solar is wonderful. Our team is glad to have served in the line with your expectations. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at support@smarthousesolar.com.au and we'll be anxiously happy to assist you. Cheers!!!!!!

I sstisfied it

The iinstallation team explain very well how to use the solarr easyly. He is so kind and nice talking to me

1 comment
Hey,,,,, Thanks for taking out your precious time to leave us a review! Great to hear that we were able to provide you with all the information you needed to make a proper decision and so that we were able to install it quickly. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at support@smarthousesolar.com.au and we'll be anxiously happy to assist you. Thank You....

Well done

All good and happy .............. good working with Frank to get Solar on the roof and stop those bad power bills

1 comment
Hiiiii,, We are so happy about your review, complete rating and your experience with Smart House Solar is wonderful. We thank you for choosing us. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at support@smarthousesolar.com.au and we'll be anxiously happy to assist you. Thank You....

Excellent service

Very easy. No issues from start to finish. The installation time was excellent given we live in a regional area. No fuss and everything was installed as promised.

1 comment
Hiiii, Thanks for your valuable time for review, we are so delighted to know about your awesome experience with Smart House Solar.Great to hear that you are happy with our installation team. We thank you for choosing us. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at support@smarthousesolar.com.au and we'll be anxiously happy to assist you. Thank You....

Great Service, Instalation and Price

Frank at Smart House Solar made the whole process very easy and straight forward.

My request was an upgrade to an existing solar system with a new inverter and another 26 panels. Frank and his team of experts desiigned the system to best suit the use of my existing set of 24 panels to make 1 big system. It has been working perfectly now for a number of weeks, and couldnt be happier with the outcome.

thanks again Frank and the team and Smart House Solar
I will deffinately be reccomending Smart House Solar to everyone

1 comment
Hiiii, Thank you for your precious review. We have shared your feedback with our team and they are equally happy while dealing with you. We are glad to know you are happy with the entire process from start to finish. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at support@smarthousesolar.com.au and we'll be anxiously happy to assist you. Thank You....

Well managed end to end install with friendly staff and a very good price!

Very well managed install, minimal input from the customer everything organized.
No issues price was very good as well. I knew what I wanted and with technical advice I went for a long term solution and the whole thing was in in less than 3 weeks. Cant say anything bad so far had a delay of two days due to weather and cant comment on after care at this point.

1 comment
Hi,,,,, We are glad to know that you are happy with the entire process of Smart House Solar, sorry for the inconvenience caused due to the installation dates, the installation depends on many factors including weather conditions too. Thanks for your trust and business. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at support@smarthousesolar.com.au and we'll be anxiously happy to assist you. Thank You....

Excellent to work with

We are very pleased with all aspects of working with Smart House Solar.

Let me start by giving some context to this. Selecting a solar power provider is a minefield. We spoke to a number of companies and were misled a number of times regarding the actual price of the system, the installation date and the availability of certain products. Finding a provider that you can trust is therefore essential.

SMH were one of three solar companies we eventually approached to quote. Initially, we went with a another provider as they offered a marginally better price and a quicker installation date. However after a very frustrating 24 hours with that company we cancelled that contract after it transpired there were additional costs and it became apparent they had misled us on the installation date.

I spoke with Frank Williams at SMH and explained our position. Not only was he very professional and knowledgeable about solar products, he was sympathetic as to how we had been treated by the other company and expedited our installation. Frank throughout demonstrated an excellent knowledge of the products within the industry and was able to demonstrate to us a further example of where another provider was misleading us regarding the availability of a type of panel and its usefulness.

The installation process was handled efficiently and without inconvenience. The two guys who conducted the installation worked tirelessly during very hot conditions. It is worth mentioning that they too were exceptionally knowledgeable about the system and how to optimise it use. I make this point as I have noted a common complaint in other reviews that the installers sometimes offer little guidance. Our experience was the opposite. They were very helpful.

Pricewise SHS were very competitive. It is nevertheless in the service quality that they excelled.

1 comment
Hey, Thank you so much for reviewing us. We have shared your feedback with our team and they are also happy while dealing with you. We are glad to know you are happy with the entire process of Smart House Solar from start to finish. Your satisfaction is our reward.. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at support@smarthousesolar.com.au and we'll be anxiously happy to assist you. Thank You....

No Problems

No issues getting this process completed, Frank was very clear and precise, installers were good. Very happy with the installed product.

1 comment
Hey,,,,, Great to hear that we were able to provide you with all the information you needed to make a proper decision and so that we were able to install it quickly and nice to hear that you are happy with our installers. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at support@smarthousesolar.com.au and we'll be anxiously happy to assist you. Thank You....

Value for money

Smart House solar were good to deal with and Frank Williams was very knowledgeable and helpful I would recommend these guys

1 comment
Hiiii, We are so happy about your review, complete rating and your experience with Smart House Solar is wonderful. Our team is glad to have served in line with your expectations. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at support@smarthousesolar.com.au and we'll be anxiously happy to assist you. Thank You..!!!!!!

Good service and good price

Good service from Frank. Best price I got from 7 solar companies.
Not like other very big company just try to sell you stuff in sky high price.
Recommend to everyone who need to install solar system.

1 comment
Hiiii, Thank you for your precious review. We have shared your feedback with our team and they are equally happy while dealing with you. We are glad to know you are happy with the entire process from start to finish. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at support@smarthousesolar.com.au and we'll be anxiously happy to assist you. Thank You....

Quality product

The panel installation was easy and Frank made the whole process from start to finish painless and simple. He is efficient and has excellent knowledge

1 comment
Hey,,, Thank you for your precious review. We are glad to know you are happy with the entire process from start to finish. Your satisfaction is our reward. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at support@smarthousesolar.com.au and we'll be anxiously happy to assist you. Thank You....

Can’t wait for Ergon to connect it up

The company supplying the equipment have been great to work with and the installer was very professional with his approach to our needs during the process and courtes and done perfect job on the cleanup afterward so great well done team.

1 comment
Hey, Thank you so much for reviewing us. We have shared your feedback with our team and they are also happy while dealing with you. We are glad to know you are happy with the entire process of Smart House Solar from start to finish and happy with our installers too. Your satisfaction is our reward. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at support@smarthousesolar.com.au and we'll be anxiously happy to assist you. Thank You....

Just had the install completed

The installation was pain free & the guys who worked on the solar were very professional & polite. They were also very tidy!

1 comment
Hey,,, Thank you for your precious review. We are glad to know you are happy with the entire process from start to finish and especially happy with our installer. Your satisfaction is our reward. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at support@smarthousesolar.com.au and we'll be anxiously happy to assist you. Thank You....

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