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Smart House Solar

Smart House Solar (page 3 of 6)

4.8 from 103 reviews

Reviews

Review distribution

5 star
80
4 star
21
3 star
2
2 star
0
1 star
0

Shane

ShaneSouth East Queensland, QLD

  • 2 reviews

Great service, Great returns

published

Very quick service for installation. Very good installers and knowledgeable.

I have had the system installed for 7 months now and my last bill (July) with a pool $24. My bills have been up too $1100 before 30% discounts. The service has been outstanding. I have refferred 2 other friends to smart house solar and they are happy with the service.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

  • Verified customer

Excellent Service by Solar Technical Specialist Drake Johnson from Smart House Solar

published
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

Dave

Dave

  • 2 reviews
  • Verified customer

So cheap

published

Very good price and service. I certainly hope the package works as stated, and time will tell if they honour their warranties and workmanship, because I have no idea how they can offer a 6.6kw package for such a low price.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

Russ

RussFar North Queensland, QLD

  • Verified customer

Very efficient installation

published

The contractor contacted me ahead of time to make the appointment. Although this had to be delayed by one day due to arrival of the materials, it all went off without a hitch.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


  • Verified customer

Good job

published

Installation done according to terms of contact. Follow up and update on time. Were available to answer questions on the day of installation. Job well done. Good customer service. Recommended

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


customer_first_namec

customer_first_namecSouth East Queensland, QLD

  • Verified customer

Fast, Efficient and did exactly what was required.

published

Fast, Efficient and did exactly what was required.
Got got a good price and good warranty in less than 2 weeks, hoping for 10 years of free electricity,
Carl, Redland bay

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


C J Keyser

C J KeyserNorth Lakes

  • 2 reviews
  • Verified customer

Highly recommended. Good service, good price, one week from first contact to completed installation.

published

Very professional service. The whole process was seamless. Information, negotiations and quote provided in accurate and clear manner and on time. Very competitive price.
Installation completed on time, notwithstanding rainy weather. Friendly staff and very efficient. Nice work and very neat.
Highly recommended. Satisfied customer.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


Alex Moriarty

Alex MoriartySouth East Queensland, QLD

  • 2 reviews
  • 2 likes
  • Verified customer

Would recommend Smart House Solar

published
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

Arron

ArronNorth Queensland, QLD

Excellent. Wouldn’t live without it

published

Good to deal with, organised and quick installation waiting period. Would recommend smart house solar to whoever is thinking of going to solar and I was quite pleased with everything overall.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar
  • Verified customer

Recommend solar installer

published

Professional attitude, not pushy sales, and good communication both on phone and online. I would recommend to others Frank and Musa who came out and installed the system including upgrade to switch board

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


Alan Venton

Alan VentonCentral Queensland, QLD

  • Verified customer

so far so good

published

fast timescale for installation of the panels by their contractors, who were polite, tidy and efficient
sorted an issue out to our satisfaction
so far no issues so cant comment on an follow up with the company.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


Sam  Sugi

Sam SugiSouth East Queensland, QLD

  • 2 reviews
  • 2 likes
  • Verified customer

Excellent Service

published

Frank and the team at Smart House Solar were very polite and helpful answered all the questions and arranged the installation within a week. We have a great system at an affordable price. Now waiting for the meter to be changed by the power company to use the system. Without any hesitation I would recommend Smart House Solar to anyone who is looking for a reasonably good solar system.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


Castle Glen A.

Castle Glen A.Darling Downs, QLD

  • Verified customer

Solar System for Retail Business - Tamborine Mountain and House on the Granite Belt

published
1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


Great Sytem for the price

published

Frank Williams has been great to work with. He was patient with me when asking questions and with changes. The installation date was very quick after agreeing to the System and the install was completed quickly and professionly.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar
Kanya

KanyaSouth East Queensland, QLD

  • Verified customer

Home Solar System

published

I am really happy with everything so far from start to finish.
Frank was great to deal with, from getting the price and explaining the process. He help me made decision by not being pushy and really fair with the price. He made the sales process very simple and easy to follow.
The installation was done only a couple days after I paid the deposit. The installation men were really good and well organised, they explained how it works and answered all my questions.
I got a couple of phone calls from Smart Solar House after the job finished to make sure it ran smoothly and offered to help if I have any questions or issues.
I would recommend Smart Solar House to anyone.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

  • Verified customer

Solar installation

published

We have dealt with [Name Removed] and found him to be fine with the sale of the system.
But from the installation side I would have to say the installer has proven to be a bloody disappointment, we are waiting on his promised return to rectify a hole in the wall and also clarify some questionable install issues.
I have passed on a few new leads to [Name Removed] and these have come to fruition , I just hope there installer was not the same as ours.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


Natas_Korpus

Natas_KorpusSouth East Queensland, QLD

  • Verified customer

Solar PV purchase

published

Good customer service, Frank was knowledgeable, helpful and able to answer all my questions which put me at ease. The installation was done 4 days after I made the deposit and took 2 professional blokes most of the day 8am - 3pm. The install is pretty noisy with a tile roof so maybe plan to go out for the day once they arrive. The system is up and running very well as far as I can tell. Still waiting for the electricity provider to switch my plan over. I would recommend this to anyone.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


Malcolm L

Malcolm LSouth East Queensland, QLD

  • Verified customer

Rural Solar Installation - Mackay QLD

published

Frank was excellent with the planning and sale process. The engaged installer were prompt and courteous. I initiated and contacted Paul (Installation Manager) for an installation update - customer service improvement required. Overall, I would recommend.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


  • Verified customer

Great product and price

published

Frank was very helpful with all aspects of our solar installation. I am very happy with our product and price. I researched what I wanted and Frank helped me achieve this outcome. Would recommend

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


debbie.tilton.92

debbie.tilton.92South East Queensland, QLD

  • Verified customer

Job Well Done

published

The installation guys were extremely friendly and factual, we were a bit disappointed with the unexpected extra cost for the meter work though. They arrived promptly and got the job done quickly.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar


Page 3 of 6

Questions & Answers

Pieter

Pieterasked

Pieter Kruger, Project No.SHS 2029.
Our solar system was fitted last year In October and i signed the contract for a 24 panel system with a output of 24x275= 6.6kw. . The contract was checked by my accountant and he point it out to me that on my contract it states 20x275= 6.6kw ( my calculation 5.5kw). So i paid for 24 panels but on my roof there are only 20 panels.Need i say more, you should have a copy of the contract there. Regards Pieter Kruger

1 answer
Smart House Solar
Smart House Solar.Smart House Solar

Hello Pieter Kruger,

Thank you for bringing up your concern to our attention. Your concern had been forwarded to the management team, and as per the updates from you and the management team both, your query has been resolved to complete satisfaction within 24 hours. As it was a typo error, and your payment and order both were only for a 5.5kW system including 20 panels.

We apologize for the inconvenience that might have been caused to you because of typo error and misunderstanding.

Hoping to serve you again in the future.
Smart House Solar Team.


Get an answer from our members and Smart House Solar representatives

Details

CategorySolar Retailers
Contact Number 1300 650 747
Address123 Eagle Street, Brisbane City Queensland 4000, Australia
Email Address info@smarthousesolar.com.au
24-Hour Phone Contact No
Online Live Chat No
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Approved RetailerNo

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