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Smart House Solar

Smart House Solar (page 4 of 10)

4.8 from 200 reviews

Reviews

4.8

200 reviews
5
(156)
4
(40)
3
(3)
2
(0)
1
(1)
  • Value for Money
    4.7 (147)
  • Product Quality
    4.7 (140)
  • Return Claim MadeYes (0) · No (145)
  • Customer Service
    4.7 (150)
  • Warranty Claim MadeYes (1) · No (145)
  • Purchase PriceA$4,176.51 (73)
  • Installation
    4.8 (140)
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Krunal S.

Krunal S.South East Queensland, QLD

Excellent Team Work and Professional Approach

published

We had recently installed Solar Panels through Smart House Solar. David Marshal is an excellent sales guy with good knowledge of the all products and recommends the best suitable for us. He is quick and responsive and the whole process took less than a week from finalize the system to installation. The team of Smart House is excellent including Harry and Mitchell who has done the job quickly and efficiently. Good Overall Experience!

1 comment
Smart House Solar
Smart House Solar.Smart House Solar
Louise M.

Louise M.Wide Bay-Burnett, QLD

  • Verified customer

Top job all round!!!

published

We had our solar panels installed last week and the team at smart house solar were superb- from great communication and all round customer service to quality work and amazing knowledge. During the initial phone call David was very thorough in answering my questions through to Matthew installing the panels again answering my many questions- this team is wonderful. Communication around installation times was fantastic as was the follow up to ensure we were satisfied.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

Terry B

Terry BWide Bay-Burnett, QLD

  • Verified customer

Smart House Solar Installation

published

Installation was slowed due to inclement weather. Installer kept me informed as to when he would be calling in. All went well and the system was explained to me upon completion.

1 comment
Smart House Solar
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Review collected in partnership with Smart House Solar

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Aaron B.

Aaron B.South East Queensland, QLD

Great overall experience

published

David marshal from smart house solar was easy too talk too very forward and direct, there were no muck arounds at all during the process and oliver and his team were also fantastic with the install, i couldnt recommend highly enough. Thanks for everything

1 comment
Smart House Solar
Smart House Solar.Smart House Solar
Grace W.

Grace W.North Queensland, QLD

This is perfect for my Family in hot Townsville

published

Panel installation was all day I was home with my husband when installation was done.Very nice staff informed us about all solar panels installation.Very good hard workers did very good job.Thank you very much from my Family

1 comment
Smart House Solar
Smart House Solar.Smart House Solar
Rajesh R.

Rajesh R.South West, QLD

  • Verified customer

This is really awesome

published

The installation process was fantastic so professional really recommend to any one I would let people know who is interested in solar system The team was so good helpful through out the process

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

  • Verified customer

Speedy install.

published

Very easy quoting process. Install was quick and painless. No issues reccomending smart house solar. Sales process was excellent followed by a painless install. The only issue is getting the wifi connected.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

Billyt

BillytSydney, NSW

  • 8 reviews
  • Verified customer

Recommended

published

Installation was quick and efficient. Performed installation in less time than they stated. Installers left premises in a clean and tidy state. Would recommend them to others that needed solar.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

customer_first_namec

customer_first_namecSouth East Queensland, QLD

  • Verified customer

Can’t wait to utilise this beautiful work!!

published

Have received great customer service from Scott who helped explain things and find the best suitable product for us. The installers were very nice and worked very efficiently and the follow up from Michelle was also very efficient. Thanks Smart Solar!

1 comment
Smart House Solar
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  • Verified customer

solar installation

published

Salesman - David Marshall - David was easy to deal with, polite and gave me that extra push to get moving (which I needed). paperwork was easy to read, installers arrived on time at agreed date .
Mitchell Bell was really good to deal with and very competent 10 out of 10
installers rob and his son did a good job.
overall installation was excellent

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

Shane

ShaneSouth East Queensland, QLD

  • Verified customer

Competitive price but lacks of inverter mobile app configuration support

published

Competitive prices, David worked with me to provide a good price and arranged quick installation. The installation team were good on the day. My only feedback would be going forward, is for either the installation team or the technical team from Smart House solar to assist with the configuration of the inverter app on the mobile. However, this got resolved soon after I let Smart House know of this issue.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

  • Verified customer

Great work at great Price

published

The whole process at Smart House Solar was simple and streamlined,everyone from Scott,Harry and Mitchell made it pleasure to talk to.l also would to mention the installers Oliver and company well done.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

A thomas

A thomasSouth East Queensland, QLD

  • 2 reviews

Customer focused and efficient

published

From the moment I made enquiries about solar I received awesome customer service and it continued all the way through to installation. The whole process was easy and I was kept well informed. Thank you.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar
  • Verified customer

Hot day in North Qld!! Cheers guys!

published

Smart Energy were easy to deal with and always available to contact. Special mention to David, Harry and Mitchell. Corey and his crew from Jai Cor Electrical and Solar in Mackay were the installation contractor and were troopers on such a hot day! Thanks guys, well done! Now just waiting on Ergon for changeover!

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

Srini

SriniSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Very good service

published

I am very satisfied with the work done by Smart house solar guys on the installation of Solar panels in my home at Mangohill, QLD. Scott & Mitchell have done good job. The installation process has been smooth and I would definitely recommend these guys to my friends. Cheers.

1 comment
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  • Verified customer

Great job getting them on in a morning

published

Panels went on really well, no problems there. Had a little trouble understanding the people on the office side of things. But overall price and installation were great. We would recommend you to others.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

just nickname

just nickname

  • 2 reviews
  • Verified customer

Good product, excellent service

published

Thanks a lot Dom Kreutzer and his team for the installation of our new solar power system. Excellent job, all was done in one day!
Also many thanks to Harry, Scott and Michell for organising this. It was nice and smooth, everything was clear, no miscommunications

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

  • Verified customer

Perfect

published

Great Solar System and it's easy process to get the solar installed. The installers came to my house on time and very professional and did a great job. Thanks David

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

Sherrie

Sherrie

  • 2 reviews
  • Verified customer

Our install was as rough as guts.Inverters are low quality that can't go in sunlight. Inverter was put at our front door!

published

We were pressured into writing reviews before job done. This company won't help you after a rough install. Inverter was put at our front door and they cut through roof possibly could be fire hazard. These people won't help move inverter to a more appropriate place after install. Solar panel was missing but they didn't tell me til after I paid. These are the people your really dealing with. Inverter s are of a low quality. Find a more reputable company. Picture attached of inverter at our front door. I'm sure solar smart wouldn't want inverters put at their front doors of their houses.

1 comment
Smart House Solar
Smart House Solar.Smart House Solar

Review collected in partnership with Smart House Solar

Brad C

Brad CFar North Queensland, QLD

Great, no problem

published

A easy process to getting solar installed, every one was great to deal with. The installers were on time and very professional and did a great job. Highly recommend
Brad C

1 comment
Smart House Solar
Smart House Solar.Smart House Solar
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Questions & Answers

Customer

Customerasked

How much staff do you have? What are your office hours?

No answers
Pieter

Pieterasked

Pieter Kruger, Project No.SHS 2029.
Our solar system was fitted last year In October and i signed the contract for a 24 panel system with a output of 24x275= 6.6kw. . The contract was checked by my accountant and he point it out to me that on my contract it states 20x275= 6.6kw ( my calculation 5.5kw). So i paid for 24 panels but on my roof there are only 20 panels.Need i say more, you should have a copy of the contract there. Regards Pieter Kruger

1 answer
Smart House Solar
Smart House Solar.Smart House Solar

Hello Pieter Kruger,

Thank you for bringing up your concern to our attention. Your concern had been forwarded to the management team, and as per the updates from you and the management team both, your query has been resolved to complete satisfaction within 24 hours. As it was a typo error, and your payment and order both were only for a 5.5kW system including 20 panels.

We apologize for the inconvenience that might have been caused to you because of typo error and misunderstanding.

Hoping to serve you again in the future.
Smart House Solar Team.

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