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SMB Australia Car Transport
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Car Transport
Car was transported on time from Adelaide to Sydney, nil damage, very affordable, tracking was good and staff were helpful. I would recommend this company for vehicle transport without hesitation.
Review collected in partnership with SMB Australia Car Transport
The reviewer stated that an incentive was offered for this review
- 2 reviews
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car transport
Delivered my car from Alice Springs to Brisbane without any hassle, highly recommend. SMB are a very reasonably priced transport company and they and their representative are an easy company to deal with.
Review collected in partnership with SMB Australia Car Transport
The reviewer stated that an incentive was offered for this review
Do your research and do NOT use these guys!!!
I never write reviews... but these guys left me no choice. I transported a car and I honestly wish I did more research. They have no regard for your property and then have no regard for your time when you need to work with them to resolve issues. I picked up my car from their Sydney depot and reported damage. I have been struggling now for over two months to simply get a call back. As per a previous review.. they are never available. Even the day of collection and highlighting the damage the lady was immediately irritated and gave me an email address I should work through.
Thank you
Used SMB transport from Sydney to Melbourne and had no issues. Car arrived on time and in good condition. I will use this company in the future if the need arises.
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- 3 reviews
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Great service, Great value for money
I had to have my new car shipped back from Melbourne from Sydney and was very happy with both the level of service and price. My vehicle arrived on time without inceident. Would definitely use again
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True to their word
Chose SMB on recommendation, which made life a little easier. As my timeline was important, staff went the extra yard to meet my needs. I could not fault the service. I would definitely use this company again.
All the best, Mark
Review collected in partnership with SMB Australia Car Transport
The reviewer stated that an incentive was offered for this review
- 2 reviews
- Verified
PROFESSIONAL CAR TRANSPORT
I was pleasantly surprised by how communicative, helpful and professional this organisation was. They followed through with everything I asked for. M
I was very happy to receive my car in excellent order.
I would use them again. No problem
Review collected in partnership with SMB Australia Car Transport
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Great Company
They are really a great bunch of people to deal with, I use them on a monthly basis and they have never let us down. I will always return to them as I am ensured of a safe delivery.
Review collected in partnership with SMB Australia Car Transport
- 5 reviews
- 9 likes
Easy to move my car again
I used SMB a few years ago and again last week. The transport of my car was just as easy this time with no hassles. The team in Seven Hills did not mind me calling and seeing where my car was. Although my car was delayed because of COVID and the team explained why it was delayed so I understood. Would recommend and use again.
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SMB Car Carriers - Exceptional
I have been using SMB car carriers for many years now. They are the most competitive freight company. Always better price than other transport companies. Service is exceptional. Never had any issues with them. I use SMB to transport vehicles interstate and receive vehicles from interstate. Great people to work with and are very flexible with options.
Review collected in partnership with SMB Australia Car Transport
- 2 reviews
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Excellent service Sydney to Darwin
Sent our car to our daughter who had recently returned to Australia to be a trainer at Howard Springs quarantine. From enquiry to booking to delivery the service was extremely professional and efficient.
Review collected in partnership with SMB Australia Car Transport
- 3 reviews
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Very efficient
Must say these guys are the best.
Delivered my car as promised within the set timelines. We travelled from Sydney to Perth using their services. They picked on time as promised too.
Review collected in partnership with SMB Australia Car Transport
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- 2 reviews
- 2 likes
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Fantastic reliable service
I use the services of SMB all the time when I need to transport my cars interstate. The staff are courteous and very friendly to deal with. They take great care when transporting my cars and have never had any issues. The cars always arrive at their destination within the time period specified. I highly recommended SMB and their fantastic staff for all your car transport needs.
Review collected in partnership with SMB Australia Car Transport
- 2 reviews
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All promises honoured. Picked up and delivered on time
Tracking info was conveyed as requested. Competitive price quoted. Vehicle arrived in good condition and recipient is very please with the service . I will use next time again without hesitation.
Review collected in partnership with SMB Australia Car Transport
While reporting a damage, at least be human..
I sent a car from Alice Springs, it was my brand new Toyota Camry.
There was not even a scratch when I sent.
But when they deliver, huge broken plates on the bottom of car. Massive hit happened during transportation.
I reported it , following are the response.. but not at all acceptable service.
“ From our standard vehicle receiving procedures we are only required to complete vehicle surveys from approx. 1m away from the vehicle, SMB does not complete a survey of the underside of the vehicles. Our drivers stand up and complete the surve...
Read morey from this distance of 1 metre noting what they can see as potential transit damage. SMB is not liable to mark every single damage on second hand vehicles and SMB is not liable to mark up this kind of pre-existing damage on the initial survey. This damage would have been missed on the initial survey due to the angle/positioning that the survey took place. Please note: From our standard vehicle receiving procedures we are only required to complete vehicle surveys from approx. 1m away from the vehicle. SMB is not liable for any pre-existing undercarriage/underside damage as the vehicles are only driven on and off the trailers. If light scratches and marks are not seen from this distance of 1 metre they can then be missed in the survey. If the vehicle is parked in a tight or dark place or a dirty/wet vehicle on collection SMB will not be held liable for any pre-existing marks not seen in these conditions. (Please see our terms and conditions for more information)Questions & Answers
So far I am unhappy with SMB service. They should know that there is a holiday (Easter) during the process. I made 3 phone calls before Easter and asking when will my car arrive to Darwin from Melbourne and they said it would the there on 06/04 in the first call and then the end of 6th week and then 12/04 and today 06/04, they said it would arrive at the end of next week (16/04). The reason for these delay is because of Easter holiday!!! I have read all the review from the top and feel like they did this with more than 70% customers here. I will wait until my car come to officially write a review about thier servicw as one of the big issues here with them is they damaged customer car (I hope it will not happen to me but ...)
how hard is it to track where my car is I'm not cranky just can't figer out your tracking system HELP please
Honestly Anthony, I have transported many cars with SMB, and I never needed to track my cars because it didn't make any difference in terms if delivery time. SMB is slow but cheap, they also transport...
Read more non-running cars. Their estimated time is always correct if they said 4 weeks it will be 4 weeks knowing that the car still in depot or transit isn't important for me. If you need urgent transport they are not your best option. I hope this helps Thanksthanks for that just a little to keen to get it i guess
Hi Anthony, we do not have an online tracking system at this time.
You're more than welcome to call us 8.30-5.30 EST Monday - Friday to get an update on your vehicles.
1300 362 085 is for our Head O...
Car transport from Tasmania to Darwin?
I would not use them again. My car was two weeks late, with no communication from them whatsoever. My hat was also stolen from my car, with them not caring one iota
Hi Autoalfamo D. We can transport on this route. If you still wish for a quote or question please call our office 1300362085 or email smb@smbaustralia.com.au
Thank you
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Details
Category | Couriers |
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Services | Vehicle Transport |
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