- Sign in
- Write a review
SMB Australia Car Transport (page 2 of 2)
Reviewer Photos & Videos
- Verified customer
Consistent service standards
SMB transport provide accurate and timely service and keep the customer up todate on progress. I have used SMB several times and their service standards are always consistent and reliable with excellent pricing
1 comment
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with SMB Australia Car Transport
Bahati K.
- 2 reviews
- Verified customer
Flexible and helpful
I have transported more than 20cars with SMB never had an issue. They transport car which no one else will transport. All jobs done within estimated time. I will recommend SMB to all.
1 comment
SMB Australia C.SMB Australia Car Transport
Thanks Bahati for taking the time to post a review and comments.
SMB
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with SMB Australia Car Transport
- Verified customer
A life saver during COVID 19........That delivers on time.
I am a Sole Trader who sources Auction cars from Victoria and ACT. SMB Transport saved my business and delivered my cars Depot to Brisbane Depot without a scratch and on time cheaper than the bigger operators
10/10 from me, as I cannot fly to Vic or NSW (14 days quarantine) and drive the cars back to Brisbane, SMB and the good humans in the office who take my calls a BIG THANK YOU!!. You simply deliver the goods. Further you collect unroadworthy driveable cars ( that start and drive, that are unregistered) from the Auctions. That is another rea...Read more
1 comment
SMB Australia C.SMB Australia Car Transport
Thanks Tim for your review. Greatly appreciated.
Thank you SMB
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with SMB Australia Car Transport
Find out how SMB Australia Car Transport compares to other Couriers
Know better, choose better.
Alex AndersonMid North Coast, NSW
- Verified customer
Smb legends
Your driver Alex and allocator Blake both deserve a pay rise both were well mannered professional and were happy to help in any way possible with any questions and worries
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with SMB Australia Car Transport
- Verified customer
Doing their best every time
Pricing is always competitive and fair .
They keep you informed on progress . Love dealing with SMB . Helpful Reliable Professional and Safe
I have moved 4 units during the current COVID situation and their service has not suffered one bit .
1 comment
SMB Australia C.SMB Australia Car Transport
Thanks Tim for taking the time to provide a review, great transporting with you.
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with SMB Australia Car Transport
RaySydney, NSW
- Verified customer
One of the best in the business
Everything is on time. Very Helpful with everything. No damages on the cars. very nice people to deal with even though they would be under a lot of stress from all this COVID 19 stuff going on.
1 comment
SMB Australia C.SMB Australia Car Transport
Very True Ray, Thank you for writing this review.
Andrew
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with SMB Australia Car Transport
Nicolas S.Perth, WA
They were great in every way.
We needed to ship our car from Melbourne to Brisbane because we couldn't drive due to border closures. We went to Darwin to do the mandatory quarantine then to Brisbane. They delivered the car in less than a week and were really helpful during the whole process. I highly recommend these guys!
1 comment
SMB Australia C.SMB Australia Car Transport
Thank you Nicolas for taking the time to write about your experience with transporting your vehicle.
Thanks, SMB
Similar opinion? Write a review on ProductReview.com.au!
Jack F.Sydney, NSW
Car was damaged and they took no responsibility
My car was damaged when it was transported from Perth WA to Sydney NSW. The driver that delivered the car pointed out the damage to me. When i contacted SMB I was told i would receive a call back about the matter. I never did. After 5 months and multiple calls i finally received a response saying that they are not take responsibility for the damage. What a joke!!
Similar opinion? Write a review on ProductReview.com.au!
Kim HopkinsonDarwin, NT
Bad experience with this Company
Had my car transported from Perth to Darwin in Feb 2020. Car arrived damaged on the front valance. SMB will not take any responsibility for the damage, and we are left with a damaged car that was checked thoroughly when I dropped it off at their depot. They now say there is an $800.00 dollar excess, which was not part of our agreement with the agent we used called Moving Cars. Too many middle men, who will not offer any assistance either, would not use this company again.
Similar opinion? Write a review on ProductReview.com.au!
Find out how SMB Australia Car Transport compares to other Couriers
Know better, choose better.
NOTHING to complain about!
Was a bit worried about shipping my car from Perth to Melbourne reading some of these reviews however I had nothing but a great experience with this company. Reasonably priced at $782 for the trip INCLUDING stuff inside the car as well which is rare and one of the only transport places who offer some sort of warranty on your car! I thought it couldn't get any better and was too good to be true ! The ETA was 15-20 working days and came in 12. Replied to emails quick with all my questions and car came with no starches or dents at all just a bit dirty as expected. Overall great experience differently would recommend shipping your car with this company!
Similar opinion? Write a review on ProductReview.com.au!
TroyIllawarra, NSW
Delivered without damage and personal belongings still in place.
Transported my vehicle from Perth to Sydney with personal belongings in the back. Vehicle and personal belongings arrived safe and sound. Staff were very friendly and helpful. Transit time was on the longer side of what was quoted, but I was told all carriers were busy clearing backlogs from recent highway closures.
Similar opinion? Write a review on ProductReview.com.au!
swiftauSydney, NSW
- 22 reviews
- 16 likes
Fast transport from Adelaide to Sydney
Estimated transport time was 9 working days, but the car was ready for collection 3 working days after the car was dropped off. The actual pickup at the Seven Hills (Sydney) depot was quick and hassle free. Condition of the car was as per the condition report.
Similar opinion? Write a review on ProductReview.com.au!
- Verified customer
Just good service
SMB .. Good honest and reliable service
Use them all the time
Efficiency is never a problem. Moving Multiple cars on multiple occasions
Communication never a problem
Always on time... Thanks for everything
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with SMB Australia Car Transport
CraigMetropolitan Adelaide, SA
- Verified customer
Great service and great guys, from Enfield car and commercial.
We use SMB Transport all the time, never had an issue, just good quality service, sent last car to Melbourne before to Brisbane, Perth, Darwin, Alice and Sydney, highly recommend.
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with SMB Australia Car Transport
Lucie G.Perth, WA
Very happy with service
Really happy with SMB. Transported my Subaru Forrester from Victoria to Perth. Was told it would take up to 20 business days and ended up arriving 1.5 weeks earlier! Very easy to contact for accurate and honest updates.
Similar opinion? Write a review on ProductReview.com.au!
Find out how SMB Australia Car Transport compares to other Couriers
Know better, choose better.
John SquibbPerth, WA
Not a problem
Just had my Prado delivered Melbourne to Perth no problems, l was in to minds after reading some unfair reviews, these Guys don’t deserve it, great job I don’t usually do reviews but they did everything as stated fine
Thanks
John Squibb
Perth
Similar opinion? Write a review on ProductReview.com.au!
Hayden FPerth, WA
Great Service!
Outstanding service from Queensland to Perth the car arrived earlier then expected. Highly recommend using this service. Picking up the car was made easy by a phone call saying your vehicle is ready. Would use again
Similar opinion? Write a review on ProductReview.com.au!
KadeeFar North Queensland, QLD
Above and beyond
During a very stressful situation Richard from SMB bent over backwards to find a resolution. Even though the situation was not of his making and he had nothing to gain his help was made finding an answer so much easier. Highly recommend
Similar opinion? Write a review on ProductReview.com.au!
SteviePerth, WA
- 5 reviews
- 4 likes
No Stress and Lovely Service
I needed to get my car back to WA from Melbourne ASAP and was in a highly stressful, emotional position. SMB was AMAZING with their service! It was such a relief. I had tried all day on the Friday to get a quote from so many companies. Moving Cars was horrible with their service and delayed any communication the entire day and then went home for the weekend, they then were very rude and aggressive on the Monday with their reply. After the Moving Cars experience I am beyond grateful for this experience after a really rough 4 weeks previously.
S...Read more
MB had booked my car in and confirmed a drop off for the following day at the depot within 2 hours of enquiring! They had given me a realistic time frame of 16 business days. My car got to Perth from Melb in 2 weeks including the weekends. The price was cheaper, and my car arrived with no issues, no scratches, started perfectly and had no marks from tape or anything. The car was dirty from the dirt but I expected that and they had wiped the windows for me anyway as a small favour. The communication from the office workers and picking up and dropping off was so easy and carefree. SMB really helped in a time of need, they were up front about costs, they let me transport my car with belongings in the back for a cheaper price than Moving Cars and much better service, they were so friendly and as a girl in her early 20s it can be intimidating walking into a warehouse with men who may make me feel stupid. They didn't at all! The service was outstanding and they had relieved all stress I had experienced over the past few weeks. Will recommend SMB to anyone who needs a car transported. Obviously some small things can go wrong with transport companies it is just a risk you take when your car is on the nullarbor or a long haul drive. However the guy at the perth warehouse even said to have a look over it and make sure it was all good. Thank you to SMB!Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Anthony T.asked
how hard is it to track where my car is I'm not cranky just can't figer out your tracking system HELP please
3 answers
Honestly Anthony, I have transported many cars with SMB, and I never needed to track my cars because it didn't make any difference in terms if delivery time. SMB is slow but cheap, they also transport non-running cars. Their estimated time is always correct if they said 4 weeks it will be 4 weeks knowing that the car still in depot or transit isn't important for me.
If you need urgent transport they are not your best option.
I hope this helps
Thanks
thanks for that just a little to keen to get it i guess
SMB Australia C.SMB Australia Car Transport
Hi Anthony, we do not have an online tracking system at this time.
You're more than welcome to call us 8.30-5.30 EST Monday - Friday to get an update on your vehicles.
1300 362 085 is for our Head Office or you can send through an email to smb@smbaustralia.com.au for updates.
Hope this answers your query. Thank you, Daniella
Autoalfamor D.asked
Car transport from Tasmania to Darwin?
2 answers
I would not use them again. My car was two weeks late, with no communication from them whatsoever. My hat was also stolen from my car, with them not caring one iota
SMB Australia C.SMB Australia Car Transport
Hi Autoalfamo D. We can transport on this route. If you still wish for a quote or question please call our office 1300362085 or email smb@smbaustralia.com.au
Thank you
Walterasked
why did you give a wrong delivery date, car tracking said it would arrive 27th April, now told it is still in Adelaide. Reference is C1107380
No answers
Details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
SMB Australia C.SMB Australia Car Transport
Thanks Kyle for taking the time to post a review.
SMB