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SMB Australia Car Transport

SMB Australia Car Transport (page 2 of 2)

3.2 from 206 reviews · View Statistics

Reviews

4.6

39 reviews
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Reviewer Photos & Videos

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  • Verified customer

Consistent service standards

published

SMB transport provide accurate and timely service and keep the customer up todate on progress. I have used SMB several times and their service standards are always consistent and reliable with excellent pricing

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thanks Kyle for taking the time to post a review.
SMB

Review collected in partnership with SMB Australia Car Transport

Bahati K.

Bahati K.

  • 2 reviews
  • Verified customer

Flexible and helpful

published

I have transported more than 20cars with SMB never had an issue. They transport car which no one else will transport. All jobs done within estimated time. I will recommend SMB to all.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thanks Bahati for taking the time to post a review and comments.
SMB

Review collected in partnership with SMB Australia Car Transport

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  • Verified customer

A life saver during COVID 19........That delivers on time.

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thanks Tim for your review. Greatly appreciated.
Thank you SMB

Review collected in partnership with SMB Australia Car Transport

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Alex Anderson

Alex AndersonMid North Coast, NSW

  • Verified customer

Smb legends

published

Your driver Alex and allocator Blake both deserve a pay rise both were well mannered professional and were happy to help in any way possible with any questions and worries

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes

Review collected in partnership with SMB Australia Car Transport

  • Verified customer

Doing their best every time

published

Pricing is always competitive and fair .
They keep you informed on progress . Love dealing with SMB . Helpful Reliable Professional and Safe
I have moved 4 units during the current COVID situation and their service has not suffered one bit .

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thanks Tim for taking the time to provide a review, great transporting with you.

Review collected in partnership with SMB Australia Car Transport

Ray

RaySydney, NSW

  • Verified customer

One of the best in the business

published

Everything is on time. Very Helpful with everything. No damages on the cars. very nice people to deal with even though they would be under a lot of stress from all this COVID 19 stuff going on.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Very True Ray, Thank you for writing this review.
Andrew

Review collected in partnership with SMB Australia Car Transport

Nicolas S.

Nicolas S.Perth, WA

They were great in every way.

published

We needed to ship our car from Melbourne to Brisbane because we couldn't drive due to border closures. We went to Darwin to do the mandatory quarantine then to Brisbane. They delivered the car in less than a week and were really helpful during the whole process. I highly recommend these guys!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thank you Nicolas for taking the time to write about your experience with transporting your vehicle.
Thanks, SMB

Jack F.

Jack F.Sydney, NSW

Car was damaged and they took no responsibility

published

My car was damaged when it was transported from Perth WA to Sydney NSW. The driver that delivered the car pointed out the damage to me. When i contacted SMB I was told i would receive a call back about the matter. I never did. After 5 months and multiple calls i finally received a response saying that they are not take responsibility for the damage. What a joke!!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Kim Hopkinson

Kim HopkinsonDarwin, NT

Bad experience with this Company

published

Had my car transported from Perth to Darwin in Feb 2020. Car arrived damaged on the front valance. SMB will not take any responsibility for the damage, and we are left with a damaged car that was checked thoroughly when I dropped it off at their depot. They now say there is an $800.00 dollar excess, which was not part of our agreement with the agent we used called Moving Cars. Too many middle men, who will not offer any assistance either, would not use this company again.

  • Thumbnail
  • Thumbnail
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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NOTHING to complain about!

published

Was a bit worried about shipping my car from Perth to Melbourne reading some of these reviews however I had nothing but a great experience with this company. Reasonably priced at $782 for the trip INCLUDING stuff inside the car as well which is rare and one of the only transport places who offer some sort of warranty on your car! I thought it couldn't get any better and was too good to be true ! The ETA was 15-20 working days and came in 12. Replied to emails quick with all my questions and car came with no starches or dents at all just a bit dirty as expected. Overall great experience differently would recommend shipping your car with this company!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Troy

TroyIllawarra, NSW

Delivered without damage and personal belongings still in place.

published

Transported my vehicle from Perth to Sydney with personal belongings in the back. Vehicle and personal belongings arrived safe and sound. Staff were very friendly and helpful. Transit time was on the longer side of what was quoted, but I was told all carriers were busy clearing backlogs from recent highway closures.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
swiftau

swiftauSydney, NSW

  • 22 reviews
  • 16 likes

Fast transport from Adelaide to Sydney

published

Estimated transport time was 9 working days, but the car was ready for collection 3 working days after the car was dropped off. The actual pickup at the Seven Hills (Sydney) depot was quick and hassle free. Condition of the car was as per the condition report.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
  • Verified customer

Just good service

published

SMB .. Good honest and reliable service
Use them all the time
Efficiency is never a problem. Moving Multiple cars on multiple occasions
Communication never a problem
Always on time... Thanks for everything

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes

Review collected in partnership with SMB Australia Car Transport

Craig

CraigMetropolitan Adelaide, SA

  • Verified customer

Great service and great guys, from Enfield car and commercial.

published

We use SMB Transport all the time, never had an issue, just good quality service, sent last car to Melbourne before to Brisbane, Perth, Darwin, Alice and Sydney, highly recommend.

  • Thumbnail
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Delivery Arrived in Good ConditionYes

Review collected in partnership with SMB Australia Car Transport

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Lucie G.

Lucie G.Perth, WA

Very happy with service

published

Really happy with SMB. Transported my Subaru Forrester from Victoria to Perth. Was told it would take up to 20 business days and ended up arriving 1.5 weeks earlier! Very easy to contact for accurate and honest updates.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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John Squibb

John SquibbPerth, WA

Not a problem

published

Just had my Prado delivered Melbourne to Perth no problems, l was in to minds after reading some unfair reviews, these Guys don’t deserve it, great job I don’t usually do reviews but they did everything as stated fine
Thanks
John Squibb
Perth

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Hayden F

Hayden FPerth, WA

Great Service!

published

Outstanding service from Queensland to Perth the car arrived earlier then expected. Highly recommend using this service. Picking up the car was made easy by a phone call saying your vehicle is ready. Would use again

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Kadee

KadeeFar North Queensland, QLD

Above and beyond

published

During a very stressful situation Richard from SMB bent over backwards to find a resolution. Even though the situation was not of his making and he had nothing to gain his help was made finding an answer so much easier. Highly recommend

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Stevie

SteviePerth, WA

  • 5 reviews
  • 4 likes

No Stress and Lovely Service

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Page 2 of 2
See all SMB Australia Car Transport reviews

Questions & Answers

Anthony T.

Anthony T.asked

how hard is it to track where my car is I'm not cranky just can't figer out your tracking system HELP please

3 answers
Bahati K.
Bahati K.

Honestly Anthony, I have transported many cars with SMB, and I never needed to track my cars because it didn't make any difference in terms if delivery time. SMB is slow but cheap, they also transport non-running cars. Their estimated time is always correct if they said 4 weeks it will be 4 weeks knowing that the car still in depot or transit isn't important for me.
If you need urgent transport they are not your best option.
I hope this helps
Thanks

Anthony T.
Anthony T.

thanks for that just a little to keen to get it i guess

SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Hi Anthony, we do not have an online tracking system at this time.
You're more than welcome to call us 8.30-5.30 EST Monday - Friday to get an update on your vehicles.
1300 362 085 is for our Head Office or you can send through an email to smb@smbaustralia.com.au for updates.
Hope this answers your query. Thank you, Daniella

Autoalfamor D.

Autoalfamor D.asked

Car transport from Tasmania to Darwin?

2 answers
Unhappy Customer
Unhappy Customer

I would not use them again. My car was two weeks late, with no communication from them whatsoever. My hat was also stolen from my car, with them not caring one iota

SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Hi Autoalfamo D. We can transport on this route. If you still wish for a quote or question please call our office 1300362085 or email smb@smbaustralia.com.au
Thank you

Walter

Walterasked

why did you give a wrong delivery date, car tracking said it would arrive 27th April, now told it is still in Adelaide. Reference is C1107380

No answers

Get an answer from our members and SMB Australia Car Transport representatives

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