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SMB Australia Car Transport

SMB Australia Car Transport

3.3 from 253 reviews · View Statistics
Listing monitored by SMB Australia Car Transport

Reviews

4.5
68 reviews
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Kassie
KassieMelbourne
  • 2 reviews
  • Verified

Good transport company

published

I originally went through a 3rd party who connected me to SMB. It was much easier dealing directly with SMB , I found them helpful and accommodating with drop off and pick up locations.

I would use their services again.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Review collected in partnership with SMB Australia Car Transport

The reviewer stated that an incentive was offered for this review

brettski
brettskibrisbane
  • 2 reviews
  • Verified

car transport

published

Delivered my car from Alice Springs to Brisbane without any hassle, highly recommend. SMB are a very reasonably priced transport company and they and their representative are an easy company to deal with.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

The reviewer stated that an incentive was offered for this review

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0.0
(1,234)
Marcus S.
Marcus S.Perth, WA

INCOMPETENT

published

Transported a trailer for me within the Perth area. Unfortunately the business is full of incompetent people. Trailer was damaged and once they finally admitted the damage i was told i would be contacted by the insurance department. No contact and it has been months now of me calling, sending quotes etc but they just ignore the calls and emails. If using this company be prepared for your stuff to be ruined.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
  • Verified

Very fast hassle free delivery!

published

Very easy drop off and collection. Prompt delivery. Held the vehicle a couple of days until was able to collect at no extra charge. Would highly recommend very happy with service and price.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Review collected in partnership with SMB Australia Car Transport

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Chris R.
Chris R.Sydney, NSW

Do your research and do NOT use these guys!!!

published

I never write reviews... but these guys left me no choice. I transported a car and I honestly wish I did more research. They have no regard for your property and then have no regard for your time when you need to work with them to resolve issues. I picked up my car from their Sydney depot and reported damage. I have been struggling now for over two months to simply get a call back. As per a previous review.. they are never available. Even the day of collection and highlighting the damage the lady was immediately irritated and gave me an email address I should work through.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo

Thank you

published

Used SMB transport from Sydney to Melbourne and had no issues. Car arrived on time and in good condition. I will use this company in the future if the need arises.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Simon.Frog
Simon.FrogGreater Melbourne (Outer), VIC
  • 3 reviews
  • Verified

Great service, Great value for money

published

I had to have my new car shipped back from Melbourne from Sydney and was very happy with both the level of service and price. My vehicle arrived on time without inceident. Would definitely use again

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

  • Verified

Dependable, Reliable Transport Company.

published

I have used SMB for transporting various vehicles for over 13 years all over Australia, nothing more than professional outstanding customer service. That's why I don't trust anyone else, they are always accommodating! Anyone whom requires a recommendation on transporting vehicles anywhere in Australia, I never hesitate in recommending SMB.
Thanks Eddie

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

Other Couriers

 
 

0.0
(1,234)
  • Verified

True to their word

published

Chose SMB on recommendation, which made life a little easier. As my timeline was important, staff went the extra yard to meet my needs. I could not fault the service. I would definitely use this company again.
All the best, Mark

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

The reviewer stated that an incentive was offered for this review

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Bridie
BridieRichmond-Tweed, NSW
  • 2 reviews
  • Verified

PROFESSIONAL CAR TRANSPORT

published

I was pleasantly surprised by how communicative, helpful and professional this organisation was. They followed through with everything I asked for. M

I was very happy to receive my car in excellent order.

I would use them again. No problem

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

  • Verified

Good job.

published

I had to travel from Sydney to Adelaide and had to chose between drive via road or take a flight n send car by SMB. I was skeptical about transporting my car by seeing other reviews.
But everything turned out fine, No hassle.
They said delivery can take upto 12 business days but arrived early in 6 days.
No damage. All personal goods fine n intact.
They had removed radio antenna which i reattached later.
Good price.
Suggestion, contact and deal with SMB directly.
If you search for transport business on internet, the ones that come up are only referring web businesses. They don’t own transports, they are just agents. Do not use them. They will overcharge you and can’t help much if something goes wrong.
Yes, so contact SMB directly.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

Other Couriers

 
 

0.0
(1,234)
  • Verified

Great Company

published

They are really a great bunch of people to deal with, I use them on a monthly basis and they have never let us down. I will always return to them as I am ensured of a safe delivery.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

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Keith C.
Keith C.Perth, WA
  • Verified

Great service. Great communication, Service with a smile! =)

published

Cars have always been delivered on time in good condition. Guys at all yards have been helpful and cheerful to work with. Everyone that I've spoken too at SMB has been pleasant and helpful. more than happy to recommend SMB for your transport needs.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

The reviewer stated that an incentive was offered for this review

Dee
DeeSydney, NSW
  • 5 reviews
  • 6 likes

Easy to move my car again

published

I used SMB a few years ago and again last week. The transport of my car was just as easy this time with no hassles. The team in Seven Hills did not mind me calling and seeing where my car was. Although my car was delayed because of COVID and the team explained why it was delayed so I understood. Would recommend and use again.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
  • Verified

SMB Car Carriers - Exceptional

published

I have been using SMB car carriers for many years now. They are the most competitive freight company. Always better price than other transport companies. Service is exceptional. Never had any issues with them. I use SMB to transport vehicles interstate and receive vehicles from interstate. Great people to work with and are very flexible with options.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

Page 1 of 3

Questions & Answers

Noah P.
Noah P.asked

So far I am unhappy with SMB service. They should know that there is a holiday (Easter) during the process. I made 3 phone calls before Easter and asking when will my car arrive to Darwin from Melbourne and they said it would the there on 06/04 in the first call and then the end of 6th week and then 12/04 and today 06/04, they said it would arrive at the end of next week (16/04). The reason for these delay is because of Easter holiday!!! I have read all the review from the top and feel like they did this with more than 70% customers here. I will wait until my car come to officially write a review about thier servicw as one of the big issues here with them is they damaged customer car (I hope it will not happen to me but ...)

No answers
Anthony T.
Anthony T.asked

how hard is it to track where my car is I'm not cranky just can't figer out your tracking system HELP please

3 answers
Bahati K.
Bahati K.

Honestly Anthony, I have transported many cars with SMB, and I never needed to track my cars because it didn't make any difference in terms if delivery time. SMB is slow but cheap, they also transport non-running cars. Their estimated time is always correct if they said 4 weeks it will be 4 weeks knowing that the car still in depot or transit isn't important for me.
If you need urgent transport they are not your best option.
I hope this helps
Thanks

Anthony T.
Anthony T.

thanks for that just a little to keen to get it i guess

SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Hi Anthony, we do not have an online tracking system at this time.
You're more than welcome to call us 8.30-5.30 EST Monday - Friday to get an update on your vehicles.
1300 362 085 is for our Head Office or you can send through an email to smb@smbaustralia.com.au for updates.
Hope this answers your query. Thank you, Daniella

Autoalfamor D.
Autoalfamor D.asked

Car transport from Tasmania to Darwin?

2 answers

I would not use them again. My car was two weeks late, with no communication from them whatsoever. My hat was also stolen from my car, with them not caring one iota

SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Hi Autoalfamo D. We can transport on this route. If you still wish for a quote or question please call our office 1300362085 or email smb@smbaustralia.com.au
Thank you

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CategoryCouriers
ServicesVehicle Transport
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