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SMB Australia Car Transport

SMB Australia Car Transport

3.2 from 205 reviews · View Statistics

Reviews

5.0

11 reviews
4
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3
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2
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1
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Melissa J

Melissa JGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes
  • Verified customer

Could not fault their service.

published

I was pleasantly surprised based on some of the negative reviews but honestly could not fault their service. My car was delivered from NSW much earlier than I expected and without a scratch. Would happily recommend SMB and use them again in future.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thank you for your review, the SMB team!

Review collected in partnership with SMB Australia Car Transport

  • Verified customer

Simple and quick

published

The process was made very simple. I received the vehicle quickly and without any issues. Based on other reviews I thought there would be issues, however, the only inconvenience when picking up the car was a flat battery which they helped me jumpstart the car on the spot promptly.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thanks Christian for your honest review!

Review collected in partnership with SMB Australia Car Transport

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  • Verified customer

Quick and efficient transpirt of my vehicle

published

Had my vehicle transported Perth to Sydney over Christmas and they delivered well within the stated time frame with no issues what so ever. Would highly recommend this company and would use again

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thank you Adam for your review and for your positive recommendation.

Review collected in partnership with SMB Australia Car Transport

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  • Verified customer

great job

published

bought a car from Must Have Motors in Melbourne from Adelaide over the phone during the pandemic and early lock down mid-August and the car was delivered within 4 days in perfect condition! Thank you Wayne and Kyla for organizing everything (the car Is beautiful) and choosing SMB as transport during those
difficult times, even if it took an extra couple phone calls to get the ball rolling :)
from my personal experience, i would definitely recommend these guys for interstate vehicle shipping. great job and affordable price. thank you!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes

Review collected in partnership with SMB Australia Car Transport

  • Verified customer

Affordable and fast

published

My car was delivered faster than expected and these guys were the cheapest quote I could find.
The car was undamaged.
I had read some concerning reviews but I did not experience anything negative at all.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes

Review collected in partnership with SMB Australia Car Transport

  • Verified customer

On time with no problems.

published

The vehicle was transported from Kalgoorlie to Adelaide via Perth. The delivery was within the specified days and the vehicle arrived in good condition. I would recommend SMB without hesitation.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes

Review collected in partnership with SMB Australia Car Transport

Alex Anderson

Alex AndersonMid North Coast, NSW

  • Verified customer

Smb legends

published

Your driver Alex and allocator Blake both deserve a pay rise both were well mannered professional and were happy to help in any way possible with any questions and worries

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes

Review collected in partnership with SMB Australia Car Transport

Nicolas S.

Nicolas S.Perth, WA

They were great in every way.

published

We needed to ship our car from Melbourne to Brisbane because we couldn't drive due to border closures. We went to Darwin to do the mandatory quarantine then to Brisbane. They delivered the car in less than a week and were really helpful during the whole process. I highly recommend these guys!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
1 comment
SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thank you Nicolas for taking the time to write about your experience with transporting your vehicle.
Thanks, SMB

NOTHING to complain about!

published

Was a bit worried about shipping my car from Perth to Melbourne reading some of these reviews however I had nothing but a great experience with this company. Reasonably priced at $782 for the trip INCLUDING stuff inside the car as well which is rare and one of the only transport places who offer some sort of warranty on your car! I thought it couldn't get any better and was too good to be true ! The ETA was 15-20 working days and came in 12. Replied to emails quick with all my questions and car came with no starches or dents at all just a bit dirty as expected. Overall great experience differently would recommend shipping your car with this company!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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swiftau

swiftauSydney, NSW

  • 21 reviews
  • 16 likes

Fast transport from Adelaide to Sydney

published

Estimated transport time was 9 working days, but the car was ready for collection 3 working days after the car was dropped off. The actual pickup at the Seven Hills (Sydney) depot was quick and hassle free. Condition of the car was as per the condition report.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Hayden F

Hayden FPerth, WA

Great Service!

published

Outstanding service from Queensland to Perth the car arrived earlier then expected. Highly recommend using this service. Picking up the car was made easy by a phone call saying your vehicle is ready. Would use again

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all SMB Australia Car Transport reviews

Questions & Answers

Anthony T.

Anthony T.asked

how hard is it to track where my car is I'm not cranky just can't figer out your tracking system HELP please

3 answers
Bahati K.
Bahati K.

Honestly Anthony, I have transported many cars with SMB, and I never needed to track my cars because it didn't make any difference in terms if delivery time. SMB is slow but cheap, they also transport non-running cars. Their estimated time is always correct if they said 4 weeks it will be 4 weeks knowing that the car still in depot or transit isn't important for me.
If you need urgent transport they are not your best option.
I hope this helps
Thanks

Anthony T.
Anthony T.

thanks for that just a little to keen to get it i guess

SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Hi Anthony, we do not have an online tracking system at this time.
You're more than welcome to call us 8.30-5.30 EST Monday - Friday to get an update on your vehicles.
1300 362 085 is for our Head Office or you can send through an email to smb@smbaustralia.com.au for updates.
Hope this answers your query. Thank you, Daniella

Autoalfamor D.

Autoalfamor D.asked

Car transport from Tasmania to Darwin?

2 answers
Unhappy Customer
Unhappy Customer

I would not use them again. My car was two weeks late, with no communication from them whatsoever. My hat was also stolen from my car, with them not caring one iota

SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Hi Autoalfamo D. We can transport on this route. If you still wish for a quote or question please call our office 1300362085 or email smb@smbaustralia.com.au
Thank you

Walter

Walterasked

why did you give a wrong delivery date, car tracking said it would arrive 27th April, now told it is still in Adelaide. Reference is C1107380

No answers

Get an answer from our members and SMB Australia Car Transport representatives

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