SMB Australia Car Transport

The quote was cheaper than others I received. Staff were always friendly when I rang and didn't mind me ringing to check progress of our van. Took a bit longer than expected but the van arrived in great condition.

Quote was considerably cheaper than another one I received! Car was quickly picked up and arrived to the depot much earlier than anticipated… slight criticism, when I called to confirm its arrival I was told it would be delivered ahead of time however this wasn’t the case (was excited to receive) but it did arrive as scheduled. All staff were friendly and professional and highly recommend.

The service was exceptional and the value for money was on point. The cars arrived on time and were all intact from Sydney to Brisbane. I highly recommend SMB Australia.

I booked through CAR TRANSPORT EXPRESS, paid the money they wanted, then two days after, CAR TRANSPORT EXPRESS asked for more cash!!!! said they under charged me, so i paid more which i was not happy about. A week after this i received an email saying SMB was taking over. I did not realise that CAR TRANSPORT EXPRESS use SMB Australia. The car was shipped from Victoria to Perth , when you email both these company's about the progress and ETA the emails from both SMB AND CAR TRANSPORT EXPRESS are lies there was no truth to any of the emails i sta...

I was the sender and receiver with my landcruiser being sent from Adelaide.
I mean they didn't give me a bunch of roses, but all personnel acquitted themselves professionally and properly.

My car delivered to WA in super quick time.
It arrived in perfect condition and when I went to collect it I was greeted by a friendly staff member. Great to be reunited with my Mini.

We decided to gift our son in Sydney with a car. (My wife bought a new car and we had her much loved Jazz left over). SMB arranged the transport of the car from Adelaide to Sydney and all went really smoothly and so my son is now driving his Jazz in his new home town. Very happy with the service and delivery.

We were very happy with the service we received , from contacting the Company to when the car was delivered to the address in Sydney.
we were as stated happy with the Company in question.

Car arrived before estimated time. Excellent communication! Car arrived in good condition no damages. The price was unbeatable couldn’t find a better deal. Even follow from their customer service team was great!

I rang SMB to find out where my car was and they sorted out my problem which was great.
The car did arrive later than expected, however they sorted out my situation.
regards
Tania

As other reviews state, customer service is DISGUSTING here. I took my car to the Melbourne depot. The truck driver was working alone and there was no one in the office. He said he was filling in. I tried to pay him, and he said to pay on the other end in Darwin as he doesn’t know how. Then, after a whole month (yep, a month) my car arrives in Darwin. However, I was told to transfer before I can pick up - after it had arrived. I told this to [Name Removed] via email, she then proceeded to say this hadn’t happened and called me a liar. I’m absol...

Had our car picked up from Sydney for be transported to Qld, 5000 grands worth of damage. They blame the yard for the damage yet not marked by their driver on pickup. Sooner they are put out of business the better.

As I picked up my vehicle from the depot it had a dent and paint scratched off the boot. They clearly reversed into something and took no responsibility. I wouldn’t recommend this company

My Vehicle was shipped by a reputable Dealership in what appeared to be fantastic condition and SMB was the contractor who conveyed my vehicle from Brisbane to Sydney on the 5 March 2021. It arrived in Sydney Depo 8 March 2021. The vehicle Sat at their depot till 12 March 2021. I Received my brand new car with only 50Klms on the odometer and my 20" front passenger mag wheel had been scraped in three areas of the wheel. My front bumper bumper had sustained impact damages, scraping the whole front bumper from one side to the other. My drivers doo...

I chose to go with this company to transport my vehicle from Brisbane to Perth as it had the best price and fastest delivery as per quote. 17 business days was the quote I received on the 30th of November. My car was then available 49 days later with a damaged tail light and missing aerial. I was given multiple false days of arrival which I had booked time off work to collect. My cost of the transport has added another $1000 for the parts I will now have to replace. In trying to justify these damages I’ve sent multiple emails & calls & no one seems to care or reply. I will never be using this business again & recommend anyone one of thinking to use them to read the countless reviews.