I chose to go with this company to transport my vehicle from Brisbane to Perth as it had the best price and fastest delivery as per quote. 17 business days was the quote I received on the 30th of November. My car was then available 49 days later with a damaged tail light and missing aerial. I was given multiple false days of arrival which I had booked time off work to collect. My cost of the transport has added another $1000 for the parts I will now have to replace. In trying to justify these damages I’ve sent multiple emails & calls & no one seems to care or reply. I will never be using this business again & recommend anyone one of thinking to use them to read the countless reviews.

SMB took our Mazda from Sydney to Forbes. It was no trouble to change pickup time and help arrange storage at Forbes Toyota. Very flexible. We would use SMB again anytime.

I was pleasantly surprised based on some of the negative reviews but honestly could not fault their service. My car was delivered from NSW much earlier than I expected and without a scratch. Would happily recommend SMB and use them again in future.

The process was made very simple. I received the vehicle quickly and without any issues. Based on other reviews I thought there would be issues, however, the only inconvenience when picking up the car was a flat battery which they helped me jumpstart the car on the spot promptly.

Both times have been significantly cheaper than alternatives. Did arrive a couple of weeks later than the promised ETA. Vehicles have arrived in good condition, pickup and drop off were hassle free.

Had my vehicle transported Perth to Sydney over Christmas and they delivered well within the stated time frame with no issues what so ever. Would highly recommend this company and would use again

There are not very good processes to keep track of clients vehicles and possessions, or their associated delivery timelines. Communication is also severely lacking. I had to contact numerous people to find out when my vehicle was going to be delivered, all individuals were extremely rude and unhelpful. P & S paid their subcontractor SMB (contrary to other correspondence received) for the delivery of a vehicle that hadn’t even been delivered. In the original email and quote I was told the ETA was 16 working days and after booking and finalising...

We purchased a new van which was modified for use with a wheelchair and the supplier sent our finished van from Adelaide to Orange NSW with SMB. The delivery was very time critical as we needed the vehicle to travel and we can't just hire another car. The Adelaide depot was told that the vehicle had to be delivered within the 7 day time frame they advertise but the vehicle didn't arrive until a week later than promised.
I had to phone the head office everyday to chase up what was happening with the vehicle and was told they would ring me with u...

I used these guys to transport my car from WA to NSW and they bent the control rod on my car where it had been strapped down on the truck. It was a very scary drive from Sydney to the Sunshine Coast (after a wheel 'specialist' also missed this crucial default). They also said it would take 2-3 weeks for my car to arrive but it actually took just under 5 weeks. There was no communication, I was constantly having to chase them up for information. I chose these guys because they were cheap but it was futile because I had to pay to get my car fixed. When I tried to contact them to get some compensation they wouldn't return calls or emails. I will never use them again and warn all my friends and family against using them.

I hope my comments be seen by senior management (CEO, Board ) of the company st strategic level, you folks can not go on like this, you are heading into corporate and financial suicide. I setup a business from nothing and now worth over 60 Million, it took me 20 years to set this up and I know thing or two about customer service to get where I am now. You can not make everyone happy 10 to 15 % of customers always going to whinge no matter what, unreasonable expectations etc, may be in building and transport industry up to 25%, because of the v...

SMB is the best transport company that I’ve used... always on time and never stuffed me around.
I highly recommend them and will without a doubt use them in the future

bought a car from Must Have Motors in Melbourne from Adelaide over the phone during the pandemic and early lock down mid-August and the car was delivered within 4 days in perfect condition! Thank you Wayne and Kyla for organizing everything (the car Is beautiful) and choosing SMB as transport during those
difficult times, even if it took an extra couple phone calls to get the ball rolling :)
from my personal experience, i would definitely recommend these guys for interstate vehicle shipping. great job and affordable price. thank you!

Had our Isuzu Dmax shipped from Townsville to Port Hedland. These guys were great to deal with, we were even able to load some personal processions in the car. It did take 7 weeks but know others who have waited 6 weeks from Brisbane. All transport seems to be taking longer with COVID restrictions.

My car was delivered faster than expected and these guys were the cheapest quote I could find.
The car was undamaged.
I had read some concerning reviews but I did not experience anything negative at all.

There was bit of delay but we moved during covid times
Communication is greats
Hats off to call centre people
Prices are good
Great company will use again in future
Will recommend to friends

Communication was crap, and car was late didn’t even know about it till I rang up to ask where it was lol, never again! I’ll be definitely transporting with someone else next time and I suggest the same for everyone else. Peace out

The vehicle was transported from Kalgoorlie to Adelaide via Perth. The delivery was within the specified days and the vehicle arrived in good condition. I would recommend SMB without hesitation.

Easy to deal with, great communication. My vehicle from NSW to Brisbane arrived within 10 days. Will definitely use in the future if we require a car transporter again. Thank you!

I am a Sole Trader who sources Auction cars from Victoria and ACT. SMB Transport saved my business and delivered my cars Depot to Brisbane Depot without a scratch and on time cheaper than the bigger operators
10/10 from me, as I cannot fly to Vic or NSW (14 days quarantine) and drive the cars back to Brisbane, SMB and the good humans in the office who take my calls a BIG THANK YOU!!. You simply deliver the goods. Further you collect unroadworthy driveable cars ( that start and drive, that are unregistered) from the Auctions. That is another rea...

Your driver Alex and allocator Blake both deserve a pay rise both were well mannered professional and were happy to help in any way possible with any questions and worries