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SMB Australia Car Transport
BAD SERVICE AND UNRELIABLE
We purchased a new van which was modified for use with a wheelchair and the supplier sent our finished van from Adelaide to Orange NSW with SMB. The delivery was very time critical as we needed the vehicle to travel and we can't just hire another car. The Adelaide depot was told that the vehicle had to be delivered within the 7 day time frame they advertise but the vehicle didn't arrive until a week later than promised.
I had to phone the head office everyday to chase up what was happening with the vehicle and was told they would ring me with u...
Questions & Answers
Anthony T.asked
how hard is it to track where my car is I'm not cranky just can't figer out your tracking system HELP please
3 answers
Honestly Anthony, I have transported many cars with SMB, and I never needed to track my cars because it didn't make any difference in terms if delivery time. SMB is slow but cheap, they also transport non-running cars. Their estimated time is always correct if they said 4 weeks it will be 4 weeks knowing that the car still in depot or transit isn't important for me.
If you need urgent transport they are not your best option.
I hope this helps
Thanks
thanks for that just a little to keen to get it i guess
SMB Australia C.SMB Australia Car Transport
Hi Anthony, we do not have an online tracking system at this time.
You're more than welcome to call us 8.30-5.30 EST Monday - Friday to get an update on your vehicles.
1300 362 085 is for our Head Office or you can send through an email to smb@smbaustralia.com.au for updates.
Hope this answers your query. Thank you, Daniella
Autoalfamor D.asked
Car transport from Tasmania to Darwin?
2 answers
I would not use them again. My car was two weeks late, with no communication from them whatsoever. My hat was also stolen from my car, with them not caring one iota
SMB Australia C.SMB Australia Car Transport
Hi Autoalfamo D. We can transport on this route. If you still wish for a quote or question please call our office 1300362085 or email smb@smbaustralia.com.au
Thank you
Walterasked
why did you give a wrong delivery date, car tracking said it would arrive 27th April, now told it is still in Adelaide. Reference is C1107380
No answers
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