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SMB Australia Car Transport

SMB Australia Car Transport (page 2 of 2)

3.3 from 249 reviews · View Statistics
Listing monitored by SMB Australia Car Transport

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Craig
CraigMetropolitan Adelaide, SA
  • Verified

Great service and great guys, from Enfield car and commercial.

published

We use SMB Transport all the time, never had an issue, just good quality service, sent last car to Melbourne before to Brisbane, Perth, Darwin, Alice and Sydney, highly recommend.

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Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Delivery Arrived in Good ConditionYes
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clo
clofrankston
  • 2 reviews

most unprofessional place!

published

Took double the time i was advised. No one replied to emails etc. When they did answer the phone they advised the truck had broken down causing the delay in Adelaide when it hadn’t even left Melbourne!!! Finally got onto Richard (manager) who was great. Always returned calls etc if it wasn’t for him I would of been taking this further. $1675 and a long bloody time. Car finally arrived much to my suprise..
thank god this is over but please if you read this, choose another company. I have never received such poor service.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes

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0.0
(1,234)
Lucie G.
Lucie G.Perth, WA

Very happy with service

published

Really happy with SMB. Transported my Subaru Forrester from Victoria to Perth. Was told it would take up to 20 business days and ended up arriving 1.5 weeks earlier! Very easy to contact for accurate and honest updates.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
John Squibb
John SquibbPerth, WA

Not a problem

published

Just had my Prado delivered Melbourne to Perth no problems, l was in to minds after reading some unfair reviews, these Guys don’t deserve it, great job I don’t usually do reviews but they did everything as stated fine
Thanks
John Squibb
Perth

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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STran
STranLaunceston, TAS

It is terrible

published
Incentivised Review No
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Kadee
KadeeFar North Queensland, QLD

Above and beyond

published

During a very stressful situation Richard from SMB bent over backwards to find a resolution. Even though the situation was not of his making and he had nothing to gain his help was made finding an answer so much easier. Highly recommend

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Harley95
Harley95Perth, WA

Delay after Delay

published

Horrible service, as I write this my car has still not left the drop of Depot in Melbourne.
I’ve now been without a car for 2 weeks.
I was promised it would leave Melbourne on Wednesday 13th February, and again on Monday the 18th of February. It’s now Tuesday 20th of February and it is still sitting at the depot in Melbourne.
There is no communication from SMB to apologise for the delay, instead I am left having to chase it up. With such exorbitant fees for transport I would come to expect a much better service from this joke of a business.

  • Thumbnail
Incentivised Review No
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
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