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SMB Australia Car Transport
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Very fast hassle free delivery!
Very easy drop off and collection. Prompt delivery. Held the vehicle a couple of days until was able to collect at no extra charge. Would highly recommend very happy with service and price.
Review collected in partnership with SMB Australia Car Transport
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Good job.
I had to travel from Sydney to Adelaide and had to chose between drive via road or take a flight n send car by SMB. I was skeptical about transporting my car by seeing other reviews.
But everything turned out fine, No hassle.
They said delivery can take upto 12 business days but arrived early in 6 days.
No damage. All personal goods fine n intact.
They had removed radio antenna which i reattached later.
Good price.
Suggestion, contact and deal with SMB directly.
If you search for transport business on internet, the ones that come up are only referring web businesses. They don’t own transports, they are just agents. Do not use them. They will overcharge you and can’t help much if something goes wrong.
Yes, so contact SMB directly.
Review collected in partnership with SMB Australia Car Transport
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Great people great service
This is a wellrun efficient company. Good rates and great friendly service. My only choice . Have had 8 vehicles delivered from put of state and across the country. Great result every time.
Review collected in partnership with SMB Australia Car Transport
- 2 reviews
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Great service. Competitive prices. No complaints
Vehicle was picked up and delivered promptly. Exceeded my expectations. I was notified immediately of arrival. Our vehicle arrived in good order ang condition. Given Civid 19 restrictions I was more than hsppy
Review collected in partnership with SMB Australia Car Transport
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Fast and Professional Highly recommended
I was the Sender and Receiver, for my Prado from Adelaide to Perth. Dropped at depo and delivered to residence south of Perth. All dealings with SMB were accurate and informative. Vehicle arrived before expected time with goods in the vehicle, no issues. I have since recommend to another friend to use for transport from Sydney to Perth and they will be another satisfied customer.
Review collected in partnership with SMB Australia Car Transport
Disappointed
I negotiated w National Car Transport to move my car. I specifically asked that SMB be not used.
Was prepated to pay ectra w any other company.
Chose the "fastest option" and then had car sit in melbourne depot for 3 wks. Could not get straight answer from either company on where it was.
As i live on a station and we are locked in. I tried to explain i needed notice to not only get to drop off town but off property.
Sitting here waiting for 'driver' to contact me. Where when how.
Never use them again.!!!!! Urghh.
It better not be damaged.
Disappointing Service - Late Delivery and belongings missing
We sent our car with some belongings from Perth to Darwin on 9 April 2020. Due to Covid 19, I was concerned that the transport would be delayed, but I was assured by the person I spoke to on the phone that things were happening as normal. Unfortunately my car and belongings were only delivered on 16 May 2020. I followed up a number of times re the expected arrival date and was assured that the car would be delivered on time. I followed up a number of times after the car was not delivered on time, via email and by phone. The email was never answ...
Read moreered and I was promised delivery times over the phone that was never adhered to. I was never contacted by the company during this time to update me on progress. To add insult to injury my Akubra hat was stolen out of my car. Upon inquiry I was referred to their policy of $800 excess payment and that they did not have an inventory of my belongings that was packed in the car. No attempt to investigate the matter at all. In my view it would be pretty easy to identify the person who took the hat as they should have details of who accessed the vehicle. Very disappointing turn of events. It would seem that to send belongings in the car is a free for all, with the company not taking any responsibility for anything packed in the carQuestions & Answers
So far I am unhappy with SMB service. They should know that there is a holiday (Easter) during the process. I made 3 phone calls before Easter and asking when will my car arrive to Darwin from Melbourne and they said it would the there on 06/04 in the first call and then the end of 6th week and then 12/04 and today 06/04, they said it would arrive at the end of next week (16/04). The reason for these delay is because of Easter holiday!!! I have read all the review from the top and feel like they did this with more than 70% customers here. I will wait until my car come to officially write a review about thier servicw as one of the big issues here with them is they damaged customer car (I hope it will not happen to me but ...)
how hard is it to track where my car is I'm not cranky just can't figer out your tracking system HELP please
Honestly Anthony, I have transported many cars with SMB, and I never needed to track my cars because it didn't make any difference in terms if delivery time. SMB is slow but cheap, they also transport...
Read more non-running cars. Their estimated time is always correct if they said 4 weeks it will be 4 weeks knowing that the car still in depot or transit isn't important for me. If you need urgent transport they are not your best option. I hope this helps Thanksthanks for that just a little to keen to get it i guess
Hi Anthony, we do not have an online tracking system at this time.
You're more than welcome to call us 8.30-5.30 EST Monday - Friday to get an update on your vehicles.
1300 362 085 is for our Head O...
Car transport from Tasmania to Darwin?
I would not use them again. My car was two weeks late, with no communication from them whatsoever. My hat was also stolen from my car, with them not caring one iota
Hi Autoalfamo D. We can transport on this route. If you still wish for a quote or question please call our office 1300362085 or email smb@smbaustralia.com.au
Thank you
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Details
Category | Couriers |
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Services | Vehicle Transport |
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