1 photo
SMB Australia Car Transport

SMB Australia Car Transport

3.3 from 266 reviews · View Statistics
Listing monitored by SMB Australia Car Transport

Reviews

Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail
Alex
AlexAdelaide
  • 9 reviews

Great service for moving non-runner vehicles

published

Used smb to move my audi a6 from seven hills,nsw to greenfields, sa depot as it had broken down.

Price was excellent and arrived with no damage and all contents as I left in the car.

Would recommend to others especially for non running vehicles that are rejected by other carriers.

Arrived appoximately at the time described. With updates provided using an online tracking link. Approx 1mth due to high demand. Staff on drop off and pickup were very helpful. Drop off and pickup occcured with no prior booking. Just showed up at times advised online.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
Kylie G.
Kylie G.Perth, WA

Transport of vehicle with contents from NSW to WA

published

I used SMB to transport my Rav4 with contents from Dubbo to Perth. My car arrived in the same condition that I left it, with all my contents in tact.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
3LB
3LBMandurah
  • 2 reviews
  • 1 like
  • Verified

1967 HR Holden arrives in perfect condition.

published

I entrusted SMB with my $45k 1967 HR Holden from WA to SA, arrived in perfect condition. Guys at Adelaide depot were so good. They have a passion for old cars and even helped me load it on the car trailer. Thanks SMB.

Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

The reviewer stated that an incentive was offered for this review

Mr O.F.
Mr O.F.Darling Downs, QLD
  • 2 reviews
  • 1 like

The reviews had me worried.

published

After reading all the negative reviews I was a little concerned when the 3rd party freight logistics company I used, contracted to SMB. It was unfounded though. My 60 yr old car was transported across the country without a problem and no damage. I was quoted 13 to 18 days delivery - arrived in 6!! The driver went above and beyond to assist. I would use these guys again. Don't believe the whingers.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
Couriers

Find out how SMB Australia Car Transport compares to other Couriers

Know better, choose better.

Compare all
  • Verified

Car Transport

published

Car was transported on time from Adelaide to Sydney, nil damage, very affordable, tracking was good and staff were helpful. I would recommend this company for vehicle transport without hesitation.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

The reviewer stated that an incentive was offered for this review

Kassie
KassieMelbourne
  • 2 reviews
  • Verified

Good transport company

published

I originally went through a 3rd party who connected me to SMB. It was much easier dealing directly with SMB , I found them helpful and accommodating with drop off and pick up locations.

I would use their services again.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

The reviewer stated that an incentive was offered for this review

brettski
brettskibrisbane
  • 2 reviews
  • Verified

car transport

published

Delivered my car from Alice Springs to Brisbane without any hassle, highly recommend. SMB are a very reasonably priced transport company and they and their representative are an easy company to deal with.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

The reviewer stated that an incentive was offered for this review

  • Verified

Good service .

published

This is the second time I deal with SMB . First they get me my car from New Castle to Sydney and the second time from an auction in QLD , it arrives on time as scheduled .

Incentivised Review No
Sender or ReceiverReceiver
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

37 days to transport Melb - North Coast NSW

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
Couriers

Find out how SMB Australia Car Transport compares to other Couriers

Know better, choose better.

Compare all

It wasn’t good at all

published

I hade four levels In my car when I received the car in nsw there was not a single level I forgot to ask you on time I asked the sender he said it was in the car, where’s my levels?

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

Very fast hassle free delivery!

published

Very easy drop off and collection. Prompt delivery. Held the vehicle a couple of days until was able to collect at no extra charge. Would highly recommend very happy with service and price.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

Thank you

published

Used SMB transport from Sydney to Melbourne and had no issues. Car arrived on time and in good condition. I will use this company in the future if the need arises.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
Couriers

Find out how SMB Australia Car Transport compares to other Couriers

Know better, choose better.

Compare all
Simon.Frog
Simon.FrogGreater Melbourne (Outer), VIC
  • 3 reviews
  • Verified

Great service, Great value for money

published

I had to have my new car shipped back from Melbourne from Sydney and was very happy with both the level of service and price. My vehicle arrived on time without inceident. Would definitely use again

Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

3.5, car arrived safely but average communication and updates

published

Good news and most important is the car arrived safely and at an attractive price. The bad news it took a couple weeks longer than their worst case expectation. I can excuse that with all the covid 19 lockdowns however I would expect some updates along the way without me having to request updates every time. If your say car is delayed until a specific date and know it wont make it, communicate that. Very difficult to plan alternatives when the information is sparse and out of date. Otherwise no issue from me and I'm a fastidious car owner. (I am sender and receiver)

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

Dependable, Reliable Transport Company.

published

I have used SMB for transporting various vehicles for over 13 years all over Australia, nothing more than professional outstanding customer service. That's why I don't trust anyone else, they are always accommodating! Anyone whom requires a recommendation on transporting vehicles anywhere in Australia, I never hesitate in recommending SMB.
Thanks Eddie

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

Page 1 of 4

Questions & Answers

Noah P.
Noah P.asked

So far I am unhappy with SMB service. They should know that there is a holiday (Easter) during the process. I made 3 phone calls before Easter and asking when will my car arrive to Darwin from Melbourne and they said it would the there on 06/04 in the first call and then the end of 6th week and then 12/04 and today 06/04, they said it would arrive at the end of next week (16/04). The reason for these delay is because of Easter holiday!!! I have read all the review from the top and feel like they did this with more than 70% customers here. I will wait until my car come to officially write a review about thier servicw as one of the big issues here with them is they damaged customer car (I hope it will not happen to me but ...)

No answers
Anthony T.
Anthony T.asked

how hard is it to track where my car is I'm not cranky just can't figer out your tracking system HELP please

3 answers
Bahati K.
Bahati K.
Anthony T.
Anthony T.

thanks for that just a little to keen to get it i guess

SMB Australia Car Transport
SMB Australia C.SMB Australia Car TransportSend a private message
Autoalfamor D.
Autoalfamor D.asked

Car transport from Tasmania to Darwin?

2 answers
Unhappy Customer
Unhappy Customer

I would not use them again. My car was two weeks late, with no communication from them whatsoever. My hat was also stolen from my car, with them not caring one iota

SMB Australia Car Transport
SMB Australia C.SMB Australia Car TransportSend a private message

Hi Autoalfamo D. We can transport on this route. If you still wish for a quote or question please call our office 1300362085 or email smb@smbaustralia.com.au
Thank you

See all SMB Australia Car Transport questions

Get an answer from our members and SMB Australia Car Transport representatives

Details

CategoryCouriers
ServicesVehicle Transport
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.