1 photo
SMB Australia Car Transport

SMB Australia Car Transport

3.3 from 253 reviews · View Statistics
Listing monitored by SMB Australia Car Transport

Reviews

4.6
21 reviews
5
(19)
4
(0)
3
(0)
2
(0)
1
(2)
Previous
Next
  • Verified

Very fast hassle free delivery!

published

Very easy drop off and collection. Prompt delivery. Held the vehicle a couple of days until was able to collect at no extra charge. Would highly recommend very happy with service and price.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

Rude, Lying staff!! Never again!!

published

Useless!!! I booked through Truckit online. Received confirmation from them but never confirmation from SMB. I called them to check that the Depot was open for dropoff (which they confirmed) a family member and his wife drove the car to the depot to find it closed. One guy tells us it was due to covid, the next tells us the business was a crime scene due to break in. Someone is spinning a yarn. Rude staff on the phone. No attempt to fix the issue nor understand that we had two people take the day off work to drive to the depot which I had confirmed was definitely open!! never again!!

Incentivised Review No
Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Hi, can you please provide your booking number so we can look into this? Thank you

Angry
Angry

384614

Other Couriers

 
 

0.0
(1,234)
  • Verified

Good job.

published

I had to travel from Sydney to Adelaide and had to chose between drive via road or take a flight n send car by SMB. I was skeptical about transporting my car by seeing other reviews.
But everything turned out fine, No hassle.
They said delivery can take upto 12 business days but arrived early in 6 days.
No damage. All personal goods fine n intact.
They had removed radio antenna which i reattached later.
Good price.
Suggestion, contact and deal with SMB directly.
If you search for transport business on internet, the ones that come up are only referring web businesses. They don’t own transports, they are just agents. Do not use them. They will overcharge you and can’t help much if something goes wrong.
Yes, so contact SMB directly.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

  • Verified

Exceptional

published

The service was exceptional and the value for money was on point. The cars arrived on time and were all intact from Sydney to Brisbane. I highly recommend SMB Australia.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

Couriers

Find out how SMB Australia Car Transport compares to other Couriers

Know better, choose better.

Compare all
  • Verified

Professional and friendly service

published

My car delivered to WA in super quick time.
It arrived in perfect condition and when I went to collect it I was greeted by a friendly staff member. Great to be reunited with my Mini.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

  • Verified

Great people great service

published

This is a wellrun efficient company. Good rates and great friendly service. My only choice . Have had 8 vehicles delivered from put of state and across the country. Great result every time.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

  • Verified

Awesome service!

published

Car arrived before estimated time. Excellent communication! Car arrived in good condition no damages. The price was unbeatable couldn’t find a better deal. Even follow from their customer service team was great!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

Melissa J
Melissa JGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 3 likes
  • Verified

Could not fault their service.

published

I was pleasantly surprised based on some of the negative reviews but honestly could not fault their service. My car was delivered from NSW much earlier than I expected and without a scratch. Would happily recommend SMB and use them again in future.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thank you for your review, the SMB team!

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

Other Couriers

 
 

0.0
(1,234)
  • Verified

Simple and quick

published

The process was made very simple. I received the vehicle quickly and without any issues. Based on other reviews I thought there would be issues, however, the only inconvenience when picking up the car was a flat battery which they helped me jumpstart the car on the spot promptly.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thanks Christian for your honest review!

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

Couriers

Find out how SMB Australia Car Transport compares to other Couriers

Know better, choose better.

Compare all
Adam
Adam
  • 2 reviews
  • Verified

Quick and efficient transpirt of my vehicle

published

Had my vehicle transported Perth to Sydney over Christmas and they delivered well within the stated time frame with no issues what so ever. Would highly recommend this company and would use again

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thank you Adam for your review and for your positive recommendation.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

Whereismyfurniture
Whereismyfurniture
  • 3 reviews
  • 3 likes

Poor communication- glad I didn’t use them!

published

I contacted the company for a quote and received an email which seemed a bit suspect as it had no official company signature or other formal sign off. I felt a little better after calling and speaking to them in person. I booked online and (luckily, in hindsight) was not charged at the time. I received no confirmation email or formal correspondence confirming the reservation. After reading other reviews I decided to go with another company, and I’m glad I did. After failing to drop off the car as per the reservation there was no follow up correspondence. I’m glad I didn’t pay as the level of service was poor and I felt nervous engaging with the company

Incentivised Review No
Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thank you for your honest review although I am unsure as to what is it about as we did not actually move your vehicle..
All the best for your future.

Whereismyfurniture
Whereismyfurniture
SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

All the best in your future. Thanks, SMB

Other Couriers

 
 

0.0
(1,234)
  • Verified

great job

published

bought a car from Must Have Motors in Melbourne from Adelaide over the phone during the pandemic and early lock down mid-August and the car was delivered within 4 days in perfect condition! Thank you Wayne and Kyla for organizing everything (the car Is beautiful) and choosing SMB as transport during those
difficult times, even if it took an extra couple phone calls to get the ball rolling :)
from my personal experience, i would definitely recommend these guys for interstate vehicle shipping. great job and affordable price. thank you!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

Couriers

Find out how SMB Australia Car Transport compares to other Couriers

Know better, choose better.

Compare all
  • Verified

Affordable and fast

published

My car was delivered faster than expected and these guys were the cheapest quote I could find.
The car was undamaged.
I had read some concerning reviews but I did not experience anything negative at all.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

Ralph C.
Ralph C.Sydney Surrounds, NSW
  • 2 reviews
  • Verified

Great service. Competitive prices. No complaints

published

Vehicle was picked up and delivered promptly. Exceeded my expectations. I was notified immediately of arrival. Our vehicle arrived in good order ang condition. Given Civid 19 restrictions I was more than hsppy

Incentivised Review No
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

  • Verified

On time with no problems.

published

The vehicle was transported from Kalgoorlie to Adelaide via Perth. The delivery was within the specified days and the vehicle arrived in good condition. I would recommend SMB without hesitation.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

Questions & Answers

Noah P.
Noah P.asked

So far I am unhappy with SMB service. They should know that there is a holiday (Easter) during the process. I made 3 phone calls before Easter and asking when will my car arrive to Darwin from Melbourne and they said it would the there on 06/04 in the first call and then the end of 6th week and then 12/04 and today 06/04, they said it would arrive at the end of next week (16/04). The reason for these delay is because of Easter holiday!!! I have read all the review from the top and feel like they did this with more than 70% customers here. I will wait until my car come to officially write a review about thier servicw as one of the big issues here with them is they damaged customer car (I hope it will not happen to me but ...)

No answers
Anthony T.
Anthony T.asked

how hard is it to track where my car is I'm not cranky just can't figer out your tracking system HELP please

3 answers
Bahati K.
Bahati K.

Honestly Anthony, I have transported many cars with SMB, and I never needed to track my cars because it didn't make any difference in terms if delivery time. SMB is slow but cheap, they also transport non-running cars. Their estimated time is always correct if they said 4 weeks it will be 4 weeks knowing that the car still in depot or transit isn't important for me.
If you need urgent transport they are not your best option.
I hope this helps
Thanks

Anthony T.
Anthony T.

thanks for that just a little to keen to get it i guess

SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Hi Anthony, we do not have an online tracking system at this time.
You're more than welcome to call us 8.30-5.30 EST Monday - Friday to get an update on your vehicles.
1300 362 085 is for our Head Office or you can send through an email to smb@smbaustralia.com.au for updates.
Hope this answers your query. Thank you, Daniella

Autoalfamor D.
Autoalfamor D.asked

Car transport from Tasmania to Darwin?

2 answers

I would not use them again. My car was two weeks late, with no communication from them whatsoever. My hat was also stolen from my car, with them not caring one iota

SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Hi Autoalfamo D. We can transport on this route. If you still wish for a quote or question please call our office 1300362085 or email smb@smbaustralia.com.au
Thank you

See all SMB Australia Car Transport questions

Get an answer from our members and SMB Australia Car Transport representatives

Details

CategoryCouriers
ServicesVehicle Transport
Visit official website

Other Couriers

Previous
Zoom2u

Zoom2u

4.8
(896)
Dogtainers

Dogtainers

4.7
(721)
PACK & SEND

PACK & SEND

4.5
(5,725)
Parcelpoint

Parcelpoint

4.4
(3,566)
Jetpets

Jetpets

4.4
(763)
Interparcel

Interparcel

4.1
(2,100)
Big Post

Big Post

4.3
(160)
Smart Send

Smart Send

4.0
(1,422)
Sendle

Sendle

3.9
(10,566)
comGateway

comGateway

4.0
(71)
Transdirect

Transdirect

3.5
(2,726)
Next
See all Couriers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.