1 photo
SMB Australia Car Transport

SMB Australia Car Transport

3.3 from 268 reviews · View Statistics
Listing monitored by SMB Australia Car Transport

Reviews

1.0
4 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(4)
Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail

5 and more weeks and the car is sitting in melbourne depot

published

car was picked up more than 5 weeks ago to go to port headland ,no one rang us we had to ring to find out that the car is still sitting in Melbourne awaiting pick up and by the time it gets there ???
what is wrong with a phone call ?please do not tell me that you had no truck going to WA in the last 5-6 weeks and our customer who is renting a car was told it will get there 04/04/2022 .
all of that just to get a booking what a service and we are one of your customers .

  • Incentivised Review No
  • Sender or ReceiverSender
  • Delivery TimeNever Arrived
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
Chris R.
Chris R.Sydney, NSW

Do your research and do NOT use these guys!!!

published

I never write reviews... but these guys left me no choice. I transported a car and I honestly wish I did more research. They have no regard for your property and then have no regard for your time when you need to work with them to resolve issues. I picked up my car from their Sydney depot and reported damage. I have been struggling now for over two months to simply get a call back. As per a previous review.. they are never available. Even the day of collection and highlighting the damage the lady was immediately irritated and gave me an email address I should work through.

  • Incentivised Review No
  • Sender or ReceiverSender
  • Delivery TimeOn Time
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
Matt
MattPerth, WA

While reporting a damage, at least be human..

published
  • Thumbnail
  • Incentivised Review No
  • Sender or ReceiverSender
  • Delivery TimeOn Time
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

Not trustworthy or reliable

published

Items were stolen inside my vehicle called them and was informed that it wasn't there problem and he also told me that won't replace anything that was taken after asking to speak to someone else was told to send email still haven't herd anything never again am i using smb services not reliable and not trustworthy. Yes it's affordable but comes with a terrible service.

  • Incentivised Review No
  • Sender or ReceiverSender
  • Delivery TimeOn Time
  • Shipping TypeDomestic
  • Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with SMB Australia Car Transport

Couriers

Find out how SMB Australia Car Transport compares to other Couriers

Know better, choose better.

Compare all

Questions & Answers

Noah P.
Noah P.asked

So far I am unhappy with SMB service. They should know that there is a holiday (Easter) during the process. I made 3 phone calls before Easter and asking when will my car arrive to Darwin from Melbourne and they said it would the there on 06/04 in the first call and then the end of 6th week and then 12/04 and today 06/04, they said it would arrive at the end of next week (16/04). The reason for these delay is because of Easter holiday!!! I have read all the review from the top and feel like they did this with more than 70% customers here. I will wait until my car come to officially write a review about thier servicw as one of the big issues here with them is they damaged customer car (I hope it will not happen to me but ...)

No answers
Anthony T.
Anthony T.asked

how hard is it to track where my car is I'm not cranky just can't figer out your tracking system HELP please

3 answers
Bahati K.
Bahati K.
Anthony T.
Anthony T.

thanks for that just a little to keen to get it i guess

SMB Australia Car Transport
SMB Australia C.SMB Australia Car TransportSend a private message
Autoalfamor D.
Autoalfamor D.asked

Car transport from Tasmania to Darwin?

2 answers
Unhappy Customer
Unhappy Customer

I would not use them again. My car was two weeks late, with no communication from them whatsoever. My hat was also stolen from my car, with them not caring one iota

SMB Australia Car Transport
SMB Australia C.SMB Australia Car TransportSend a private message

Hi Autoalfamo D. We can transport on this route. If you still wish for a quote or question please call our office 1300362085 or email smb@smbaustralia.com.au
Thank you

See all SMB Australia Car Transport questions

Get an answer from our members and SMB Australia Car Transport representatives

Details · 

CategoryCouriers
ServicesVehicle Transport
Visit official website

Extra Information

Sendle
  • Award Winner 2018

Sendle

11,904 reviews
Ad
Official Website

Other Couriers

Zoom2u
Dogtainers
PACK & SEND
Jetpets
Parcel2Courier.com
See all Couriers
Sendle
  • Award Winner 2018

Sendle

11,904 reviews
Ad
Official Website

HPerth

Joy plus

by HPerth on 19 Aug 2022
Joy in every smell. Delivery was fast. Highly recommend. Beautiful and reasonable prices, I love everything about this fantastic company.... Read full review

Dave P.

A lot quicker than Australia Post.

by Dave P. on 19 Aug 2022
I didn't expect my package to arrive that soon. Very impressed.... Read full review

Ann O.

Very efficient and fast delivery.

by Ann O. on 19 Aug 2022
Package arrived fast and in good condition. It was left in a safe place when delivered. Thank you.... Read full review

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.