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SMB Australia Car Transport

SMB Australia Car Transport (page 2 of 9)

3.3 from 249 reviews · View Statistics
Listing monitored by SMB Australia Car Transport

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Alex
AlexSydney, NSW
  • 2 reviews
  • 2 likes
  • Verified

Fantastic reliable service

published

I use the services of SMB all the time when I need to transport my cars interstate. The staff are courteous and very friendly to deal with. They take great care when transporting my cars and have never had any issues. The cars always arrive at their destination within the time period specified. I highly recommended SMB and their fantastic staff for all your car transport needs.

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  • Verified

Fantastic service

published

We decided to gift our son in Sydney with a car. (My wife bought a new car and we had her much loved Jazz left over). SMB arranged the transport of the car from Adelaide to Sydney and all went really smoothly and so my son is now driving his Jazz in his new home town. Very happy with the service and delivery.

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Lee
LeePerth, WA
  • 2 reviews
  • Verified

Use SMB again? Absolutely!!!

published

I have used SMB twice transporting cars across the country. I will use them again and also recommend them to my friends. They were organised and their timing was accurate on both occasions.

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janalan
janalan
  • 2 reviews
  • Verified

All promises honoured. Picked up and delivered on time

published

Tracking info was conveyed as requested. Competitive price quoted. Vehicle arrived in good condition and recipient is very please with the service . I will use next time again without hesitation.

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Happy Experience

published

We were very happy with the service we received , from contacting the Company to when the car was delivered to the address in Sydney.
we were as stated happy with the Company in question.

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Great people great service

published

This is a wellrun efficient company. Good rates and great friendly service. My only choice . Have had 8 vehicles delivered from put of state and across the country. Great result every time.

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  • Verified

Awesome service!

published

Car arrived before estimated time. Excellent communication! Car arrived in good condition no damages. The price was unbeatable couldn’t find a better deal. Even follow from their customer service team was great!

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Tania
TaniaSouth East Queensland, QLD
  • 4 reviews
  • Verified

Good customer service

published

I rang SMB to find out where my car was and they sorted out my problem which was great.
The car did arrive later than expected, however they sorted out my situation.
regards
Tania

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Foster N.
Foster N.Darwin, NT

Terrible service and car covered in tape and residue - needed detailing as a result. Disgusted.

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Matt
MattPerth, WA

While reporting a damage, at least be human..

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Matthew W.
Matthew W.
  • 4 reviews
  • 4 likes

Do not use this company

published

Had our car picked up from Sydney for be transported to Qld, 5000 grands worth of damage. They blame the yard for the damage yet not marked by their driver on pickup. Sooner they are put out of business the better.

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Damage on my vehicle

published

As I picked up my vehicle from the depot it had a dent and paint scratched off the boot. They clearly reversed into something and took no responsibility. I wouldn’t recommend this company

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Poor service

published

Vehicle was picked up on Friday 19th and transported to Sydney depot(about 150km).It is now sitting in Sydney depot waiting to go on to Melbourne. Have been told it won't get there until April 6th. Yes I know Easter is in this time frame, but seriously 18days to go 900km. Cliff Young ran that distance in about 6 days. If your that busy don't take on the work or tell people up front

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Steve
SteveSydney, NSW
  • 5 reviews
  • 10 likes
  • Verified

Damaged occured to my vehicle whilst under consignment with SMB Australia Car Transport

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Vehicle arrived weeks later and damaged.

published

I chose to go with this company to transport my vehicle from Brisbane to Perth as it had the best price and fastest delivery as per quote. 17 business days was the quote I received on the 30th of November. My car was then available 49 days later with a damaged tail light and missing aerial. I was given multiple false days of arrival which I had booked time off work to collect. My cost of the transport has added another $1000 for the parts I will now have to replace. In trying to justify these damages I’ve sent multiple emails & calls & no one seems to care or reply. I will never be using this business again & recommend anyone one of thinking to use them to read the countless reviews.

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  • Verified

Excellent service

published

SMB took our Mazda from Sydney to Forbes. It was no trouble to change pickup time and help arrange storage at Forbes Toyota. Very flexible. We would use SMB again anytime.

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SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thanks Karen, it was a pleasure transporting for you! The SMB Team

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  • Verified

Great service

published

Hilux to Brisbane went over vehicle and great service well informed and new owner was contacted and happy days.
Would recommend it future travels and friendly staff helping out in any way possible

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SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thanks for your review! The SMB Team

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Melissa J
Melissa JGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 3 likes
  • Verified

Could not fault their service.

published

I was pleasantly surprised based on some of the negative reviews but honestly could not fault their service. My car was delivered from NSW much earlier than I expected and without a scratch. Would happily recommend SMB and use them again in future.

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SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thank you for your review, the SMB team!

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  • Verified

Simple and quick

published

The process was made very simple. I received the vehicle quickly and without any issues. Based on other reviews I thought there would be issues, however, the only inconvenience when picking up the car was a flat battery which they helped me jumpstart the car on the spot promptly.

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SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thanks Christian for your honest review!

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Ed D
Ed DCunderdin
  • 2 reviews
  • 2 likes
  • Verified

Hassle free. We've used them twice

published

Both times have been significantly cheaper than alternatives. Did arrive a couple of weeks later than the promised ETA. Vehicles have arrived in good condition, pickup and drop off were hassle free.

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SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thanks Ed for your review. We are working on an upgrade to inform customers about delays for the future.

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  • Verified

Great Service for my Darwin to Melbourne car transport

published

Friendly and helpful at both ends (Darwin and Melbourne).
A freeway closure around Melbourne made me late to pick up the car but they got someone to be there for me and even gave some good advice on how best to avoid it on my return trip.

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SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thank you Matthew for your review.

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  • Verified

Top Service Provider

published

Very impressive service, very prompt and reliable. On time as agreed.
Highly recommend SMB TRANSPORT for all vehicle freight Australia wide.
As we have many vehicles transported we need a transport company that we can trust to have the job done with out delays.
They have exceeded our expectations.

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SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thank you Spiro for your review. Always a pleasure working with you!

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  • Verified

Great Service & Value for Money

published

Great company, with friendly efficient staff providing value for money.
Will definitely recommend to friends and family and use again in the future.
Great job, keep up the good work.
Thank you so much

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SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thank you Craig for your review and your recommendation.

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Adam
Adam
  • 2 reviews
  • Verified

Quick and efficient transpirt of my vehicle

published

Had my vehicle transported Perth to Sydney over Christmas and they delivered well within the stated time frame with no issues what so ever. Would highly recommend this company and would use again

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SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thank you Adam for your review and for your positive recommendation.

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Whereismyfurniture
Whereismyfurniture
  • 3 reviews
  • 3 likes

Poor communication- glad I didn’t use them!

published

I contacted the company for a quote and received an email which seemed a bit suspect as it had no official company signature or other formal sign off. I felt a little better after calling and speaking to them in person. I booked online and (luckily, in hindsight) was not charged at the time. I received no confirmation email or formal correspondence confirming the reservation. After reading other reviews I decided to go with another company, and I’m glad I did. After failing to drop off the car as per the reservation there was no follow up correspondence. I’m glad I didn’t pay as the level of service was poor and I felt nervous engaging with the company

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SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thank you for your honest review although I am unsure as to what is it about as we did not actually move your vehicle..
All the best for your future.

Whereismyfurniture
Whereismyfurniture
SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

All the best in your future. Thanks, SMB

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