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SMB Australia Car Transport

SMB Australia Car Transport (page 3 of 9)

3.3 from 249 reviews · View Statistics
Listing monitored by SMB Australia Car Transport

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Alanna
AlannaDarwin, NT
  • 2 reviews
  • 2 likes

My vehicle was damaged. Rude and unorganised!!

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BAD SERVICE AND UNRELIABLE

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0.0
(1,234)

Avoid!

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I used these guys to transport my car from WA to NSW and they bent the control rod on my car where it had been strapped down on the truck. It was a very scary drive from Sydney to the Sunshine Coast (after a wheel 'specialist' also missed this crucial default). They also said it would take 2-3 weeks for my car to arrive but it actually took just under 5 weeks. There was no communication, I was constantly having to chase them up for information. I chose these guys because they were cheap but it was futile because I had to pay to get my car fixed. When I tried to contact them to get some compensation they wouldn't return calls or emails. I will never use them again and warn all my friends and family against using them.

I hope my comments be seen by senior management (CEO, Board ) of the company st strategic level

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SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport
Cullen H.
Cullen H.
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  • Verified

Not trustworthy or reliable

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Items were stolen inside my vehicle called them and was informed that it wasn't there problem and he also told me that won't replace anything that was taken after asking to speak to someone else was told to send email still haven't herd anything never again am i using smb services not reliable and not trustworthy. Yes it's affordable but comes with a terrible service.

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Thomas
ThomasRichmond-Tweed, NSW
  • 2 reviews
  • Verified

Great service quick to deliver and care seems to be taken with each vehicle

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Pick up was faster than originally scheduled and happened late in the evening on a slip road, the driver phoned to advise of ETA and confirmed by txt 20mins prior to arrival

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  • Verified

Thx Daniel, another great service

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We use SMB on a regular basis.. Always an easy process..delivery and collection. Easy drop off , reliable information given , prompt service.offered door to door as well as depot to depot

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Ali Knaglex
Ali KnaglexSydney, NSW
  • Verified

SMB is the best transport company that I’ve used... always on time.

published

SMB is the best transport company that I’ve used... always on time and never stuffed me around.
I highly recommend them and will without a doubt use them in the future

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0.0
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  • Verified

great job

published

bought a car from Must Have Motors in Melbourne from Adelaide over the phone during the pandemic and early lock down mid-August and the car was delivered within 4 days in perfect condition! Thank you Wayne and Kyla for organizing everything (the car Is beautiful) and choosing SMB as transport during those
difficult times, even if it took an extra couple phone calls to get the ball rolling :)
from my personal experience, i would definitely recommend these guys for interstate vehicle shipping. great job and affordable price. thank you!

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Andrea Clark
Andrea ClarkPilbara, WA
  • Verified

Great to deal with

published

Had our Isuzu Dmax shipped from Townsville to Port Hedland. These guys were great to deal with, we were even able to load some personal processions in the car. It did take 7 weeks but know others who have waited 6 weeks from Brisbane. All transport seems to be taking longer with COVID restrictions.

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  • Verified

Affordable and fast

published

My car was delivered faster than expected and these guys were the cheapest quote I could find.
The car was undamaged.
I had read some concerning reviews but I did not experience anything negative at all.

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Ralph C.
Ralph C.Sydney Surrounds, NSW
  • 2 reviews
  • Verified

Great service. Competitive prices. No complaints

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Vehicle was picked up and delivered promptly. Exceeded my expectations. I was notified immediately of arrival. Our vehicle arrived in good order ang condition. Given Civid 19 restrictions I was more than hsppy

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  • Verified

Prefect communication

published

There was bit of delay but we moved during covid times
Communication is greats
Hats off to call centre people
Prices are good
Great company will use again in future
Will recommend to friends

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  • Verified

Communication was disgraceful

published

Communication was crap, and car was late didn’t even know about it till I rang up to ask where it was lol, never again! I’ll be definitely transporting with someone else next time and I suggest the same for everyone else. Peace out

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  • Verified

On time with no problems.

published

The vehicle was transported from Kalgoorlie to Adelaide via Perth. The delivery was within the specified days and the vehicle arrived in good condition. I would recommend SMB without hesitation.

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  • Verified

Fast service with the best pricing.

published

Cars came from interstate fast, quoting was cheaper than other places. No need to go anywhere else and will definitely use again. One of the best if not the best interstate car transport company out there.

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Stamatia
StamatiaSouth East Queensland, QLD
  • Verified

Great service

published

Easy to deal with, great communication. My vehicle from NSW to Brisbane arrived within 10 days. Will definitely use in the future if we require a car transporter again. Thank you!

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Nathan P.
Nathan P.Peel, WA
  • Verified

Fast and Professional Highly recommended

published

I was the Sender and Receiver, for my Prado from Adelaide to Perth. Dropped at depo and delivered to residence south of Perth. All dealings with SMB were accurate and informative. Vehicle arrived before expected time with goods in the vehicle, no issues. I have since recommend to another friend to use for transport from Sydney to Perth and they will be another satisfied customer.

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  • Verified

Professional and efficient customer service

published

SMB are always professional and efficient to deal with. Have used SMB on a number of occasions and we would highly recommend SMB for interstate car transportation services, from Melbourne to anywhere in Australia.

SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thank you Julia for your review. It has been great transporting with you we look forward to working with you in the future.

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  • Verified

Consistent service standards

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SMB transport provide accurate and timely service and keep the customer up todate on progress. I have used SMB several times and their service standards are always consistent and reliable with excellent pricing

SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thanks Kyle for taking the time to post a review.
SMB

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Bahati K.
Bahati K.
  • 2 reviews
  • Verified

Flexible and helpful

published

I have transported more than 20cars with SMB never had an issue. They transport car which no one else will transport. All jobs done within estimated time. I will recommend SMB to all.

SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thanks Bahati for taking the time to post a review and comments.
SMB

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  • Verified

A life saver during COVID 19........That delivers on time.

published
SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thanks Tim for your review. Greatly appreciated.
Thank you SMB

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Alan  Tahooni
Alan TahooniPerth, WA
  • Verified

Not reliable company

published

We unreliable
No comeunicatio. at all
They damaged my car during transport cost me $7000 to fix
They are very dishonest
Take long time to transport my car but we we booked they sat two weeks which take 5 weeks

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Alex Anderson
Alex AndersonMid North Coast, NSW
  • Verified

Smb legends

published

Your driver Alex and allocator Blake both deserve a pay rise both were well mannered professional and were happy to help in any way possible with any questions and worries

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  • Verified

Doing their best every time

published

Pricing is always competitive and fair .
They keep you informed on progress . Love dealing with SMB . Helpful Reliable Professional and Safe
I have moved 4 units during the current COVID situation and their service has not suffered one bit .

SMB Australia Car Transport
SMB Australia C.SMB Australia Car Transport

Thanks Tim for taking the time to provide a review, great transporting with you.

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