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SMB Australia Car Transport
- 9 reviews
Great service for moving non-runner vehicles
Used smb to move my audi a6 from seven hills,nsw to greenfields, sa depot as it had broken down.
Price was excellent and arrived with no damage and all contents as I left in the car.
Would recommend to others especially for non running vehicles that are rejected by other carriers.
Arrived appoximately at the time described. With updates provided using an online tracking link. Approx 1mth due to high demand. Staff on drop off and pickup were very helpful. Drop off and pickup occcured with no prior booking. Just showed up at times advised online.
Transport of vehicle with contents from NSW to WA
I used SMB to transport my Rav4 with contents from Dubbo to Perth. My car arrived in the same condition that I left it, with all my contents in tact.
- 2 reviews
- 1 like
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1967 HR Holden arrives in perfect condition.
I entrusted SMB with my $45k 1967 HR Holden from WA to SA, arrived in perfect condition. Guys at Adelaide depot were so good. They have a passion for old cars and even helped me load it on the car trailer. Thanks SMB.
Review collected in partnership with SMB Australia Car Transport
The reviewer stated that an incentive was offered for this review
- Verified
Good service .
This is the second time I deal with SMB . First they get me my car from New Castle to Sydney and the second time from an auction in QLD , it arrives on time as scheduled .
Review collected in partnership with SMB Australia Car Transport
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It wasn’t good at all
I hade four levels In my car when I received the car in nsw there was not a single level I forgot to ask you on time I asked the sender he said it was in the car, where’s my levels?
3.5, car arrived safely but average communication and updates
Good news and most important is the car arrived safely and at an attractive price. The bad news it took a couple weeks longer than their worst case expectation. I can excuse that with all the covid 19 lockdowns however I would expect some updates along the way without me having to request updates every time. If your say car is delayed until a specific date and know it wont make it, communicate that. Very difficult to plan alternatives when the information is sparse and out of date. Otherwise no issue from me and I'm a fastidious car owner. (I am sender and receiver)
- Verified
Dependable, Reliable Transport Company.
I have used SMB for transporting various vehicles for over 13 years all over Australia, nothing more than professional outstanding customer service. That's why I don't trust anyone else, they are always accommodating! Anyone whom requires a recommendation on transporting vehicles anywhere in Australia, I never hesitate in recommending SMB.
Thanks Eddie
Review collected in partnership with SMB Australia Car Transport
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Great service. Great communication, Service with a smile! =)
Cars have always been delivered on time in good condition. Guys at all yards have been helpful and cheerful to work with. Everyone that I've spoken too at SMB has been pleasant and helpful. more than happy to recommend SMB for your transport needs.
Review collected in partnership with SMB Australia Car Transport
The reviewer stated that an incentive was offered for this review
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Great service & price
The quote was cheaper than others I received. Staff were always friendly when I rang and didn't mind me ringing to check progress of our van. Took a bit longer than expected but the van arrived in great condition.
Review collected in partnership with SMB Australia Car Transport
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Delivered as promised
Quote was considerably cheaper than another one I received! Car was quickly picked up and arrived to the depot much earlier than anticipated… slight criticism, when I called to confirm its arrival I was told it would be delivered ahead of time however this wasn’t the case (was excited to receive) but it did arrive as scheduled. All staff were friendly and professional and highly recommend.
Review collected in partnership with SMB Australia Car Transport
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Exceptional
The service was exceptional and the value for money was on point. The cars arrived on time and were all intact from Sydney to Brisbane. I highly recommend SMB Australia.
Review collected in partnership with SMB Australia Car Transport
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No hassles with SMB
I was the sender and receiver with my landcruiser being sent from Adelaide.
I mean they didn't give me a bunch of roses, but all personnel acquitted themselves professionally and properly.
Review collected in partnership with SMB Australia Car Transport
The reviewer stated that an incentive was offered for this review
Find out how SMB Australia Car Transport compares to other Couriers
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Professional and friendly service
My car delivered to WA in super quick time.
It arrived in perfect condition and when I went to collect it I was greeted by a friendly staff member. Great to be reunited with my Mini.
Review collected in partnership with SMB Australia Car Transport
- Verified
Happy Experience
We were very happy with the service we received , from contacting the Company to when the car was delivered to the address in Sydney.
we were as stated happy with the Company in question.
Review collected in partnership with SMB Australia Car Transport
The reviewer stated that an incentive was offered for this review
- Verified
Awesome service!
Car arrived before estimated time. Excellent communication! Car arrived in good condition no damages. The price was unbeatable couldn’t find a better deal. Even follow from their customer service team was great!
Review collected in partnership with SMB Australia Car Transport
Questions & Answers
So far I am unhappy with SMB service. They should know that there is a holiday (Easter) during the process. I made 3 phone calls before Easter and asking when will my car arrive to Darwin from Melbourne and they said it would the there on 06/04 in the first call and then the end of 6th week and then 12/04 and today 06/04, they said it would arrive at the end of next week (16/04). The reason for these delay is because of Easter holiday!!! I have read all the review from the top and feel like they did this with more than 70% customers here. I will wait until my car come to officially write a review about thier servicw as one of the big issues here with them is they damaged customer car (I hope it will not happen to me but ...)
how hard is it to track where my car is I'm not cranky just can't figer out your tracking system HELP please
Honestly Anthony, I have transported many cars with SMB, and I never needed to track my cars because it didn't make any difference in terms if delivery time. SMB is slow but cheap, they also transport...
Read more non-running cars. Their estimated time is always correct if they said 4 weeks it will be 4 weeks knowing that the car still in depot or transit isn't important for me. If you need urgent transport they are not your best option. I hope this helps Thanksthanks for that just a little to keen to get it i guess
Hi Anthony, we do not have an online tracking system at this time.
You're more than welcome to call us 8.30-5.30 EST Monday - Friday to get an update on your vehicles.
1300 362 085 is for our Head O...
Car transport from Tasmania to Darwin?
I would not use them again. My car was two weeks late, with no communication from them whatsoever. My hat was also stolen from my car, with them not caring one iota
Hi Autoalfamo D. We can transport on this route. If you still wish for a quote or question please call our office 1300362085 or email smb@smbaustralia.com.au
Thank you
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Details
Category | Couriers |
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Services | Vehicle Transport |
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