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Professional and efficient customer service
SMB are always professional and efficient to deal with. Have used SMB on a number of occasions and we would highly recommend SMB for interstate car transportation services, from Melbourne to anywhere in Australia.
Consistent service standards
SMB transport provide accurate and timely service and keep the customer up todate on progress. I have used SMB several times and their service standards are always consistent and reliable with excellent pricing
Flexible and helpful
I have transported more than 20cars with SMB never had an issue. They transport car which no one else will transport. All jobs done within estimated time. I will recommend SMB to all.
A life saver during COVID 19........That delivers on time.
I am a Sole Trader who sources Auction cars from Victoria and ACT. SMB Transport saved my business and delivered my cars Depot to Brisbane Depot without a scratch and on time cheaper than the bigger operators
10/10 from me, as I cannot fly to Vic or NSW (14 days quarantine) and drive the cars back to Brisbane, SMB and the good humans in the office who take my calls a BIG THANK YOU!!. You simply deliver the goods. Further you collect unroadworthy driveable cars ( that start and drive, that are unregistered) from the Auctions. That is another rea...
Your driver Alex and allocator Blake both deserve a pay rise both were well mannered professional and were happy to help in any way possible with any questions and worries
Doing their best every time
Pricing is always competitive and fair .
They keep you informed on progress . Love dealing with SMB . Helpful Reliable Professional and Safe
I have moved 4 units during the current COVID situation and their service has not suffered one bit .
One of the best in the business
Everything is on time. Very Helpful with everything. No damages on the cars. very nice people to deal with even though they would be under a lot of stress from all this COVID 19 stuff going on.
They were great in every way.
We needed to ship our car from Melbourne to Brisbane because we couldn't drive due to border closures. We went to Darwin to do the mandatory quarantine then to Brisbane. They delivered the car in less than a week and were really helpful during the whole process. I highly recommend these guys!
NOTHING to complain about!
Was a bit worried about shipping my car from Perth to Melbourne reading some of these reviews however I had nothing but a great experience with this company. Reasonably priced at $782 for the trip INCLUDING stuff inside the car as well which is rare and one of the only transport places who offer some sort of warranty on your car! I thought it couldn't get any better and was too good to be true ! The ETA was 15-20 working days and came in 12. Replied to emails quick with all my questions and car came with no starches or dents at all just a bit dirty as expected. Overall great experience differently would recommend shipping your car with this company!
Fast transport from Adelaide to Sydney
Estimated transport time was 9 working days, but the car was ready for collection 3 working days after the car was dropped off. The actual pickup at the Seven Hills (Sydney) depot was quick and hassle free. Condition of the car was as per the condition report.
Just good service
SMB .. Good honest and reliable service
Use them all the time
Efficiency is never a problem. Moving Multiple cars on multiple occasions
Communication never a problem
Always on time... Thanks for everything
Great service and great guys, from Enfield car and commercial.
We use SMB Transport all the time, never had an issue, just good quality service, sent last car to Melbourne before to Brisbane, Perth, Darwin, Alice and Sydney, highly recommend.
Very happy with service
Really happy with SMB. Transported my Subaru Forrester from Victoria to Perth. Was told it would take up to 20 business days and ended up arriving 1.5 weeks earlier! Very easy to contact for accurate and honest updates.
Not a problem
Just had my Prado delivered Melbourne to Perth no problems, l was in to minds after reading some unfair reviews, these Guys don’t deserve it, great job I don’t usually do reviews but they did everything as stated fine
Outstanding service from Queensland to Perth the car arrived earlier then expected. Highly recommend using this service. Picking up the car was made easy by a phone call saying your vehicle is ready. Would use again
Above and beyond
During a very stressful situation Richard from SMB bent over backwards to find a resolution. Even though the situation was not of his making and he had nothing to gain his help was made finding an answer so much easier. Highly recommend
Well done SMB transport
Very helpful and was available for me to contact them anytime for updates as my car was delayed. Was very much satisfied with the service and particularly communication about delay and updates about car transport was very satisfying. Was able to get my car to destination in a very good condition.
No Stress and Lovely Service
I needed to get my car back to WA from Melbourne ASAP and was in a highly stressful, emotional position. SMB was AMAZING with their service! It was such a relief. I had tried all day on the Friday to get a quote from so many companies. Moving Cars was horrible with their service and delayed any communication the entire day and then went home for the weekend, they then were very rude and aggressive on the Monday with their reply. After the Moving Cars experience I am beyond grateful for this experience after a really rough 4 weeks previously.
S...MB had booked my car in and confirmed a drop off for the following day at the depot within 2 hours of enquiring! They had given me a realistic time frame of 16 business days. My car got to Perth from Melb in 2 weeks including the weekends. The price was cheaper, and my car arrived with no issues, no scratches, started perfectly and had no marks from tape or anything. The car was dirty from the dirt but I expected that and they had wiped the windows for me anyway as a small favour. The communication from the office workers and picking up and dropping off was so easy and carefree. SMB really helped in a time of need, they were up front about costs, they let me transport my car with belongings in the back for a cheaper price than Moving Cars and much better service, they were so friendly and as a girl in her early 20s it can be intimidating walking into a warehouse with men who may make me feel stupid. They didn't at all! The service was outstanding and they had relieved all stress I had experienced over the past few weeks. Will recommend SMB to anyone who needs a car transported. Obviously some small things can go wrong with transport companies it is just a risk you take when your car is on the nullarbor or a long haul drive. However the guy at the perth warehouse even said to have a look over it and make sure it was all good. Thank you to SMB!
Very happy with service
After reading many mixed reviews I was unsure about what to expect from any of the car delivery companies. I went with SMB because there were more positive reviews, the pricing was reasonable and included shipping of items in my car, as well as getting the car delivered quite close to my destination - I just had to meet up at nearby truck stop to pick up the vehicle. My car was shipped from Alice Springs to Pottsville, and Richard was very helpful in communicating with me the day that the truck was passing through Alice, so that I wouldn't have...to leave my stuff sitting in the car lot, where break ins could occur. He also ensured my car would be delivered within the 10 days he had indicated, in fact I got a call 4 days later saying the car was ready to be delivered that day from Sydney, however I wasn't arriving until a few days later, so they held on to it until I arrived. Service was friendly and courteous, my car arrived in tact, I was very happy with the service overall and would definitely recommend them.
Good cheap car transport
Speed, Quality, Cost. Pick any 2. SMB ticked my boxes of Cost and Quality (undamaged), car was picked up a few days late but really, if you are getting it cheap and they don't mess up your car you can't really moan. Overall a good job.
Excellent and efficient service
SMB were fuss free to deal with and excellent customer service. My car was transported from Darwin to Melbourne in a week, when quoted 3. Very competitive prices. I would highly recommend.
Darwin to brisbane
I recently sent my holden sports Ute from Darwin to brisbane depot to depot with SMB. Great service from the start till the end. Car tired up on time no damage. I was able to phone up and get estimate delivery date. Depot called me as soon as it arrived. Happy with the service
Don't let the negative reviews throw you off!
I utilised SMB through a booking company called Auto Logistics. Price was great, but I was a little put off after reading some of the negative reviews here and also because the car was pretty well brand new. Turns out there was nothing to worry about. Drop off at the Sydney depot was easy and quick. Staff were lovely. Auto Logistics didn't bother to give me an ETA but when I rang SMB after drop off they told me estimated delivery could be 15 - 20 business days. Received the car in 8 business days, stoked! Staff at Alice Springs depot were great..., friendly and gave me heaps of time to go over inspection report on my own till I was happy. Car was pristine, nil issues. Honestly don't even know why I was ever concerned. Would definitely use these guys again! A very happy customer.
Syd to Per in less than a week
Having read the reviews of movingcars, I had calculated 4 weeks for my car to be moved from Sydney to Perth. To my pleasant surprise they rang me to pick up my car in Perth, less than a week since I had left my car at the Sydney depot. Great Service!!!
Easy transport I booked directly this time and was so much better than using other companies. Thanks to Andrew for answering all my concerns and too many phone calls.
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